5-star hotels and residences reviews

InterContinental Madrid

/ InterContinental Madrid
InterContinental Madrid


Country: Spain

City: Madrid

Address: Paseo de la Castellana, 49, 28046 Madrid, Spain

Phone number: +34917007300


Our 3rd hotel for this weekend trip was the Intercontinen...
Our 3rd hotel for this weekend trip was the Intercontinen...
#tb 4-category upgrade, lounge access and a fabulous brea...
#tb 4-category upgrade, lounge access and a fabulous brea...
Grand lobby of Intercontinental Hotel Madrid
Grand lobby of Intercontinental Hotel Madrid
Arrived at Madrid!!!〜Intercontinental Madrid〜our room&q...
Arrived at Madrid!!!〜Intercontinental Madrid〜our room&q...
Hey all you #football fans out there.... Did you know #In...
Hey all you #football fans out there.... Did you know #In...
That one is so intense
That one is so intense
Missing the Comfort of Our Madrid abode
Missing the Comfort of Our Madrid abode
Comfy room
Comfy room


Spectacular Hotel
It's not often you get to stay in a hotel where the service is exemplary and everything, and I mean everything, goes right! This hotel does just that. What a joy to stay here. The most outstanding element, besides the amazing downstairs breakfast buffet, is the Executive Lounge, where the daytime snacks, and the evening happy hour drinks and tidbits meant that dinner was unnecessary. I've stayed at many Intercontinental properties, on four continents, but this one is by far the best. Congrats to all the staff
Review by manisfeld

Source: www.tripadvisor.com

Well Run Hotel
The real driver of excellence for any hotel is the quality of management and training. I found all employees to be pleasant and efficient. All spoke at least passable English, which is important for those of us who can only muster a bit of high school Spanish. At time the service was a bit slow in the restaurant, but otherwise all was good. By the way, the rooms are too hot and access to an interior window that can be left open without too much noise is crucial
Review by Jonathan C

Source: www.tripadvisor.com

Great service well appointed rooms.
Beautiful building located on one of the main boulevards.

Service excellent. I. Arrived at 8am but could check in immediately.

I had a suite. Tiny living room and bed room. Bathroom was massive.

All you would expect from an intercontinental hotel.

Breakfast for Spanish norms exceptional great choice and great service
Review by Deepsapphyr

Source: www.tripadvisor.com

This is my review. My review is made up of Juan Carlos, Silvana, Luis, Susana, Ramon,Manuel, Javier, Angela, Laura, Beatriz, Imma, Sara, David,,Pablo, Nadia,Rocio, Angel, , Alberto,Janett, Daniel, Carlos, Jorge, Fatima, Carmen, Esther , Marina, AND MANY MANY MANY OTHERS WHOSE NAMES I JUST CANNOT RECALL AT THE MOMENT. These people make the difference. They are always helpful,smiling,pleasant and professional. I come in from flying all night exhausted and probably not looking the best, but from the doormen check in and right to my room and bed these people make me feel like i was their only guest, and they were expecting me which we know is not exactly the case. They are expecting people yes but they make you feel like you were the only one they were really waiting for. The hotel staff are what make this hotel absolutely beautiful. The hotel is warm comfortable and inviting. The work out facility with a great sauna is so relaxing. I love the location, I love the rooms, I love the restaurant but most of all I love the staff the people they are what make the difference and what makes this such a fabulous hotel I unfortunately do not speak Spanish
I speak English and french but I sincerely hope someone can translate this letter for all the staff so they can know they are the INTERCONTINENTAL HOTEL MADRID NUERO UNO!

Review by uniteddave

Source: www.tripsdvisor.com

Little old but very good, great service as in all intercontinental hotels. The bathroom somewhat little and the toilet paper very bad located, so uncomfortable! Beds and pillows great. The location at av. La Castellana is good but not great
Review by ETame

Source: www.tripadvisor.com

Good location, beautiful hotel
The location of this InterCon is right along the main street in Spain. It's about 10 minutes from the center of the city with El Prado, Retiro Park, and Atocha Station. The rooms are wonderful as well as the service
Review by girlseesworld

Source: www.tripadvisor.com

Excellent service and fine hotel
My husband and I stayed here prior to Christmas for a few days and were treated very well. The staff are attentive and kind. We had a light dinner one night at the bar and the food and wine were excellent. Our room had a lovely view of downtown Madrid and it was quiet and very comfortable. All in all, it was a great experience. Many thanks to the manager who ensured that we were happy
Review by Michele K

Source: www.tripadvisor.com

Nice hotel
We had two rooms, one for our two daughters, and one for my wife and me. Both rooms are comfortable and with a large bathroom. The service in the hotel was excellent, and staff we met was friendly - always with a broad smile that made people feel good.
I read few reviews about this hotel and saw people saying the hotel is a bit remote. Although it is a true assessment, but I didn't feel that was an inconvenience for my family. Taxi or Uber are very cheap in Madrid. From the hotel to SOL or Atocha railway station costs about 7-10 EURO.
Around the hotel, there are few good restaurants within 2 blocks of walk. We found a good one called "Las Tortillas de Gabino". If you stay in the hotel, you might want to try it out.
Review by KevinT888

Source: www.tripadvisor.com

InterContinental Madrid, with 66 years of history, exposes the secrets of the Spanish capital from the unique setting of Paseo de la Castellana. Experience a benchmark of Spanish hospitality with the standards of the prestigious international brand InterContinental Hotels & Resorts.

Christmas has arrived at InterContinental Madrid This year the most important thing will be to share. Share confidences, joys, memories and special moments.

Share a special moment with them and celebrate your corporate events and elegant Christmas galas at InterContinental Madrid.

Their hotel is located in the heart of Madrid, on Paseo de la Castellana and they organize succesful Christmas events.

Do not miss the magical options they have to welcome you in such special dates as Christmas, New Year’s Eve, New Year and Epiphany.
Do not miss InterContinental Madrid´s amazing Sunday Brunch!

A unique gastronomic display located beneath the central dome of the hotel with more than 200 references of the best national and international cuisine.

You will find seafood, sushi prepared live, cooking show stations, Iberian, salads, cheese platters, delicious fish, tasty meats and delicious handmade pastries.

InterContinental Madrid introduces an exclusive concept of social elegance and 5-star excellence: A Wedding of Haute Couture. “A Haute Couture wedding is a unique wedding, tailored to suit each couple, understanding the needs of the bride and the groom, and making everything fit to perfection. At the InterContinental Madrid, they specialize in providing an exclusive and personalized service.”

To this end, the Hotel offers a unique space in a prime location at the very center of Madrid. They have a wide variety of open areas of great elegance and versatility as the lobby or the beautiful garden terrace, an authentic oasis in Paseo de la Castellana. InterContinental offers spectacular suites for the wedding night and special accommodation benefits for guests.

The professional InterContinental team will ensure a “five star” service and cuisine with a staging that takes care of every last detail.

With 302 rooms and 16 function halls, the exclusive InterContinental Club and El Jardín Restaurant, InterContinental Madrid will be your favorite accommodation in Madrid.

InterContinental Madrid Concierge team’s assistance will help you with everything. The team is available to you from the moment your stay is confirmed, to provide with any assistance and advice necessary to make the most of your stay in the beautiful city of Madrid. From preparing this amazing breakfast in your Suite to organizing a Porsche or football experience.

From Madrid to the sky. Discover all that this fascinating capital city can offer.

InterContinental Madrid, con 66 años de historia, nos descubre todos los secretos de la capital española en el enclave único del Paseo de la Castellana. Conozca un referente de la hotelería española con los estándares de la prestigiosa marca internacional InterContinental Hotels & Resorts.

Ya ha llegado la Navidad a InterContinental Madrid. Y este año lo importante será compartir. Compartir confidencias, alegrías, recuerdos y momentos especiales.

Comparta con ellos estas fiestas y celebre sus eventos corporativos y las elegantes galas de Navidad en InterContinental Madrid.

Su hotel está situado en una zona inmejorable, en pleno corazón de la capital, en el Paseo de la Castellana y es un referente en la organización de eventos navideños.

No os perdáis las maravillosas opciones que tienen para Navidad, Fin de Año, Año Nuevo o Reyes…

El Brunch de InterContinental Madrid es un auténtico referente a nivel gastronómico en la ciudad. Cada domingo encontrará más de doscientas especialidades de la mejor cocina nacional e internacional en formato buffet bajo el gran “chandelier” de su lobby principal.

Le sorprenderán con un montaje espectacular pudiendo encontrar mariscos, ibéricos, quesos, sushi y ceviches preparados en vivo, variedad de arroces, sabrosas carnes asadas, exquisitos pescados, selección de gastronomía saludable y un sinfín de deliciosos platos. Sin olvidar el momento más dulce con un despliegue de alta repostería.

De entre todos los organizadores de eventos, InterContinental Madrid es, sin lugar a dudas, la mejor elección como hotel para bodas en Madrid. En el Hotel InterContinental Madrid organizará una “Boda de Alta Costura” en pleno corazón de Madrid. Una “Boda de Alta Costura” es una boda única, un traje a medida, entendiendo lo que necesita haciendo que todo encaje a la perfección.

En InterContinental son especialistas en dar un trato exclusivo y personalizado y contará con el asesoramiento de una especialista en eventos sociales.

Descubra la versatilidad de sus espacios como su lobby, ideal para cócteles de bienvenida, el salón Albéniz o Plata con capacidad desde 160 hasta 600 invitados, la terraza-jardín rodeada de vegetación y fuentes y una gastronomía cinco estrellas con la firma de un prestigioso equipo de Chefs.

Por sus 302 habitaciones, 16 salas para eventos, el exclusivo Club InterContinental y el Restaurante El Jardín, InterContinental Madrid será su residencia favorita en Madrid.

El equipo de Conserjería estará a su disposición desde la confirmación de la estancia para ofrecerle todo tipo de asistencia y consejos para que disfrute al máximo de su estancia en la preciosa ciudad de Madrid. Desde disfrutar de este magnífico desayuno en su Suite a organizarle experiencias con Porsche, fútbol,…

De Madrid al cielo. Descubra todo lo que esta fascinante capital puede ofrecerle.
Review by TheresaTV

Source: tripadvisor

I was there to stay for 3 nights , i always used to go bar to have a coffeee starting a very good morning near the lobby area, i met Abilio , he was so kind , sharing an experince with him was very great for me , am really happy getting a very hospitality service ,
Hopefully i will be there again next summer….
And thank you to all team
Review by InterContinental Madrid

Source: tripadvisor

El hotel Intercontinental de Madrid es un clásico, es un hotel de gran clase con instalaciones y ubicación privilegiada. Llevo mucho tiempo visitando Madrid y hospedándome en este majestuoso hotel.

Hospedarse en el Intercontinental es una garantía, sus protocolos de limpieza ante el Covid-19 te hacen sentir protegido y seguro.

El servicio del personal se destaca desde que haces el registro de entrada, siempre atentos y amables ante cualquier solicitud del huésped. La cálida atención del personal del Lounge del Club Intercontinental en especial de Antonio Marianini es algo digno de destacar.

Descansar en las habitaciones perfectamente cuidadas, con una limpieza impecable y con productos de alta gama es una delicia.

El restaurante del hotel ofrece desayunos buffet inmejorables siempre cuidando la calidad de los alimentos y bebidas. El personal cortés y amable te hacen pasar un rato muy agradable.

Como miembro Spire Elite de IHG es muy gratificante recibir las atenciones del personal del hotel.
Review by Lolis S

Source: tripadvisor

If it is the first time you want to visit Madrid and you have no idea which hotel can meet your expectations, stop searching! Here is the right place! From beginning to finish I had a nice experience. Friendly staff, fantastic breakfast, very clean rooms, inspired by vintage style. Thank you so much for everything!
Review by Shirin

Source: www.google.ru/maps/

I stayed at this place many times over the past 6 years. It is the best-service hotel you can get in Madrid when traveling for business. The Club area is incomparable and people working there are very professional. Also very well situated 20 min. from airport.
Review by Bella Guttmann

Source: www.google.ru/maps/

An older Intercontinental. The rooms are large, but seem rather old. The lobby and the bar are beautiful and very cozy. The staff is very friendly and accommodating. I would certainly book here again.
Review by Anonymous person

Source: www.booking.com

From arrival to the reception to the concierge and restaurant staff, everyone was nice and receptive. I particularly cherished that the concierge allowed me late checkout without fuse and at no extra cost. And did it so pleasantly. It’s probably the fist time I’m having such gesture in any hotel local and international.
Review by Sylva

Source: www.tripadvisor.com


On the Paseo de la Castellana at the northern edge of the upscale Salamanca fashion district. Don’t be put off by its distance from the city centre. The Rubén Darío metro station, which is a five-minute walk away, will take you to Gran Vía in just three stops on line 5. This is also a culturally intriguing area in its own right: don’t miss the 24-hour, outdoor Museo de Arte Público, Spain’s most offbeat museum; works by 20th-century Spanish sculptors splayed underneath a dismal concrete flyover just across the road.

Guestroom Accessibility Details
Wheelchair Accessible Closets
Wheelchair Accessible HVAC & Light Controls
Furniture can be rearranged for added space
Wheelchair Accessible Rooms & Routes
Bathroom Cord/Button Emergency System
Bedroom Cord/Button Emergency System
Grab Bars/Adequate Maneuvering Space/Tall Toilets
Adequate Turning Space
Padded Plumbing/Clearance Beneath Vanity

Food & drink
The main restaurant, El Jardín, with its French windows looking out onto the central garden, and ferociously sized houseplants, has the feel of an early-20th-century conservatoire. Expect twinkles of feudal theatricality in the décor; I sat under a gothic grey chandelier shaped like a drooping spider’s web, and ate off silver-coloured plates.


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