5-star hotels and residences reviews

The Westbury

The Westbury

Contacts

Country: Ireland

City: Dublin

Address: Grafton Street, Dublin, D2, Ireland

Phone number: +35316791122

Photos

Afternoon tea is a Dublin institution, and nowhere is it ...
Afternoon tea is a Dublin institution, and nowhere is it ...
Decided to start sharing my huge backlog of pretty hotel ...
Decided to start sharing my huge backlog of pretty hotel ...
I could get used to this.<br />
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Here for business,...
I could get used to this.

Here for business,...
Tag who you'd be with!<br />
We LOVE the @westburydub...
Tag who you'd be with!
We LOVE the @westburydub...

Reviews

#1
Exemplary; World-Class Service in a wonderful; comfortable true 5-star hotel.
I have been all over the world, staying in 5 star hotels such as The Plaza NYC and the Ritz Carlton in Hawaii. The Westbury Hotel have stood heads and shoulders above those and more in terms of welcoming and exemplary service across the board. The best service I have ever experienced hands down. I am just sorry I never stayed here before. It is now my go-to hotel of choice. Your staff make all the difference - it doesn't matter how big the room is or how comfortable the beds are - if the service is not good the rest doesn't matter. You guys made a very emotional weekend that bit more easy. Thank you
Review by KittymKing

Source: www.tripadvisor.com

#2
the best hotel in dublin in the heart of grafton street
luxury starts at the minute you walk into the doorstep of the westbury in dublin! its one of its kind and has a beautiful lounge as you walk up the stairs for great catch up with friends and also not to mention the wonderful restaurant wilde that serves great michelin type of food! the staff are wonderful at anytime you need help and will make sure as a customer you are treated like a king in here. everytime i go to dublin its a must to pay a visit here regardless if im staying in the rooms or going there just for dinner or cocktails! and not to mention the wonderful 5 star cocktail bar the sidecar which is one of my personal favourites in town! to mention a few great staff whom always go their best way to give me the kings treatment in here are michael, adrian, daniel and the rest of their team! be it for a night out or just for an exclusive evening to impress your man or your lady this is the place to be at! also ask them for their special cocktails! there is a range of premium drinks in here and to date i havent seen anything that i couldnt find here! so here is to the best hotel in dublin with the best staff who will go all way out to make u feel special and welcomed in here
Review by HARIHARAN86

Source: www.tripadvisor.com

#3
Such a memorable time, highly recommend visiting the Westbury
My boyfriend took me here for my birthday as a surprise and I was blown away by the venue and hospitality.
The lady that took care of us was Camille and she was so nice and gave me a complimentary birthday cake. It made me feel so special and showed the attention to detail and that the staff really wanted the patrons to have a wonderful time. I cannot wait to visit again
Review by Phuong

Source: www.tripadvisor.com

#4
Amazing Afternoon Tea!
This was a ladies day out to buy the "dress" for the bride for her big day! To celebrate the event the five of us had booked to have Afternoon Tea in The Gallery, upstairs in the Westbury! Ecaterina was our hostess and she made us feel like celebrities, Our menu was explained in detail and our dietary needs taken into consideration. We had a lovely table near the large open fire. We were in awe when our three tiered afternoon tea arrived. The lower tier had a selection on sandwiches, Honey Baked Limerick Ham, Sundried Tomato Relish on Malt Harvest bread, delicious Truffled Chicken Salad on a Brioche Bun, Oak Smoked Salmon & Crab on Soda Bread and Free Range Egg & Chive white sandwiches. All the sandwiches were tasty and freshly made.
The second tier was all enclosed in a spotless warm table napkin and what it revealed when opened was warm freshly baked fruit and plain buttermilk scones served with raspberry jam and clotted cream. Delicious. There was also a tiny lemon zest little scone.
The top tier was amazing, a work of art. I can't imagine the amount of work that went into baking and presenting such an array of mouth watering desserts, pots of vanilla mousse with blackberries and blueberries, tiny eclairs with a delicate hazelnut filling, tiny chocolate desserts and a lemon curd dessert.
The highlight for the whole experience for us was when Ecaterina, our host,arrived at our table to surprise the "bride to be" with a specially made dessert from the chef! The dessert had "YES TO THE DRESS" in script writing,iced in a chocolate icing, across the bottom of the plate! What a surprise! It made our day. We were nearly in tears. Loved the whole experience, it was so personal, the food was delicate and delicious, the surroundings were comfortable and relaxing. The best part was the customer service by all staff especially our host. Well done, A day to remember. We will be back. Afternoon Tea is an experience not to be missed.
Review by Mgt147

Source: www.tripadvisor.com

#5
In the middle of the action
This was my second stay at this property and, like before, it did not disappoint. This time my wife came along and we stayed for five days. The hotel is situated in the center of the Grafton Street area which allows you to visit the major Dublin attractions by foot. There is a large number of hotel staff and they all are highly attentive to a guests needs. We booked a larger room which put us on the Grafton Street side of the property. This provided some nice afternoon sunshine in the room. My only complaints are the room was a little tired and had a few minor issues that were annoying. For instance, the lights had on/off switches in the other room (counterintuitive) and a shower door without a bottom gasket that leaked lots of water onto the bathroom floor. The staff warned us about these issues which said to me they knew of the room problems but chose not to fix them. That seemed kind of lame. Still, overall, a nice property located right where the action is in Dublin. We would stay again.
Review by Steve C

Source: www.tripadvisor.com

#6
Brilliant stay!
Currently sat in the bar, which is as amazing as the rest of he hotel - Art Deco themed, which is a winner! Cocktails are consistently very good, which is very hard to find!
Wilde Resturant is ‘good hotel food’, it’s not fine dinning or tasting menu, but it’s a good menu, cooked well.
Rooms, are as expected for a 5* hotel.
Breakfast is good, again nice for a change to be included, worth waking for.
Turn down is better than most.

My only negative comment which stops my review from getting 5*, is the bar closing - most hotel bars will remain open while people are drinking? This one seems to close when the team decide, despite people being here (excluding myself). Very odd as everything else service wise is very attentive!

Will be back, just hope bar hours have been extended!
Review by Aidan T

Source: www.tripadvisor.com

#7
lovely hotel excellent location
The Westbury is a lovely hotel located in the heart of Dublin. The staff are very friendly and the rooms are comfortable, clean and very quiet. There is a great atmosphere in the bar area and reception/high tea area. We were also given a complimentary glass of champagne in the bar before ordering one of their many great cocktails! The breakfast was very good too. I would highly recommend this hotel.
Review by Robert D

Source: www.tripadvisor.com

#8
Pleasant experience
I can't recommend this hotel enough. The Staff are extremely friendly and would help without any hesitation. I lost my phone in a taxi and 1 staff in particular went to great lengths to ensure my phone was returned to my home in England. The location is perfect for many attractions and close enough to lively boozers if that's your bag (I certainly enjoyed this part). The room was clean and a good size, really felt at home. Will be returning soon and wouldn;t stay anywhere else other than the Westbury.
Review by Journey62077844394

Source: www.tripadvisor.com

#9
First class Hotel
We found this hotel on trip advisor , it is quite simply superb . Great location , the staff are all friendly and very professional , a trully stylish classy hotel . 5 stars . Old school elegance . Rooms are clean , newly refurbished and elegant , beds nice , bathroom was well stocked with
fabulous aromatherapy products . Amazing Art Deco bar off the lobby , felt glamorous drinking cocktails in there and reasonable prices . Breakfast served in a beautiful dining room , with open fire and conservatory . The chef will make you anything you ask for . Splendid Egg Benedict . And the guest relations manager arranged flowers and chocolates as it was our annerversary . What a lovely touch . I can’t wait to revisit Dublin and there is nowhere else I want to stay .
Review by Jacqueline C

Source: www.tripadvisor.com

#10
We have stayed in most of the decent Dublin hotels but this one has become a firm favourite. Location is excellent, a terrific bar (The Sidecar) with wonderful staff (Puglian Federico!) an outstanding breakfast and comfy rooms. The rooms could now do with a refresh but are still super comfortable. Doesn’t deter us as we think it is still the place to be.
Do book your breakfast slot though as it ensures a good table.
Also thanks to concierge Kevin for sorting me out with an emergency nail appointment!
We’ll be back
Review by Theoneandonlymrsj

Source: tripadvisor

#11
We have stayed in some lovely hotels and you can dress them up as fancy as you like but they always seem to be missing something. The Westbury has it all. The rooms are immaculate and so comfortable. The location for a city break is perfect. The restaurant food and breakfast is outstanding. The staff are attentive and seem to take such pride in you enjoying your stay. A massive thank you to Matt and his concierge team. They work tirelessly to ensure everything runs smoothly. I can’t wait to go back.
Review by MrsRKing

Source: tripadvisor

#12
Afternoon tea at the Gallery in the Westbury was an amazing experience. The maitre d, Kim was charming and professional and introduced us to our host Felicia who was so attentive and professional.
We could not sing her praises enough for making sure we were comfortable and that we had enough to eat and drink. Even though she was busy attending to other guests, she still made the time to talk to us and make us feel valued as guests.
She came across as being naturally interested in what we had to say and she was also very whitty with a very down to earth and bubbly attitude.
She presented to us a beautiful selection of sandwiches, scones and petit fours along with seemingly endless flow of tea and coffee. Being a champagne tea, we thoroughly enjoyed our champagne too.
Overall Felicia was professional, attentive, very charming and overall good fun too.
I could recommend a better host as she was attentive but not I your face lime some other places we have visited.
As it was my wife Fiona's birthday, Felicia presented her with a lovely little birthday cake which we were not expecting which was on the house. Its the little things like that which really makes our visit special.
Please anyone, visit the Westbury for afternoon tea or stay at the hotel. You will be guaranteed a great welcome and an outstanding service.
Thank you Felicia for your smile and attention to detail and for the chat. And a big thank you to everyone else who were so kind and looked after us for our afternoon stay.
Regards
Richard Laverty
Review by Richard L

Source: tripadvisor

#13
My family and I stayed here recently and have nothing but positive things to say about it. First of all, it’s a beautifully decorated hotel in a great area; there’s so many things to do. From the second we arrived, all of the people helping out at the front door were so beyond nice and lovely to talk to. The concierge was amazing at helping us with a few plans for our trip, and the front desk staff was so efficient and warm.
We had afternoon tea one day (the best I’ve ever had), and I don’t even have enough words for how wonderful Felicia was at helping us out. She got us extras of sandwiches we liked, gave us extra options for dietary restrictions, and had great tea recommendations.
All of the staff was also great when we ran into a snafu and had to extend our stay. Really appreciate them making a rough end to a trip much more bearable. Love love love this hotel.
Review by Natalie Dolan

Source: www.google.ru/maps/

#14
Top notch hotel for a splurge vacation. We had the best time. The door men are the nicest guys ever. So attentive. I particularly enjoyed seeing Matt as we came and went. He was so sweet, and gave us great tips for food and stuff! I can't wait to go back to Dublin and stay here. Really great location too.
Review by Jamie Hamilton

Source: www.google.ru/maps/

#15
The Afternoon Tea experience with you is just excellent!  Sandwiches and desserts so delicious !! Made even more so by the fantastic staff which my daughter and myself had the pleasure of meeting on the day….from Rory who brought us to our table ( we were so lucky to be seated at the BEST one looking down Balfe St!) and then the excellent Felicia and Marta, these ladies made our day the best ever. Thank you all so much!
Review by Mary Nevin

Source: www.booking.com

#16
I had a great weekend stay with my wife for her 50th birthday. The staff are fantastic, the food is fantastic, but I felt let down by the room. I can only say that I have stayed in 3-star hotels and had a better room. We had been asked on check in if we wanted our room service, yes of course we do, we left our room on Saturday morning, had breakfast and headed out for the day, got back to our room around 4pm in the afternoon and the room wasn't touched and we had to go looking for some fresh towels as we were heading back out for dinner at 6pm, then at 4.45pm got a knock on the door looking to service our room, bit of a joke given the time. We had some issues with breakfast but not getting into this at the moment as it's too long a story. It is a great hotel and I would stay there again  location, staff etc, just the room was not at all good for a 5-star hotel.
Review by Gerard Reilly

Source: www.tripadvisor.com

Description

Location
What a superlative location. The Westbury is plugged neatly into the very heart of the city: Dublin's finest shopping streets are mere steps away; so too is the Gaiety Theatre, the open spaces of St Stephen's Green, and a host of restaurants, cafés and bars. Public transport links are also excellent: the closest tram stop is a two-minute walk away, with connections to the city's mainline rail stations and other parts of the central city. The closest Aircoach stop is on Nassau Street, a five-minute walk away.

Rooms
Standard rooms are excellent: spacious and bright, with a touch of the contemporary to balance classic cool tones. All rooms include mineral water (and Irish crystal glasses), Nespresso machines, universal sockets, turn-down service, room service, and air-conditioning.

Food & Drink
WILDE redefines traditional dining while creating a unique destination that's both relaxing and luxurious.
The central design ethos fuses 1930s elegance with an abundance of greenery, giving guests the sense of alfresco dining.

Located on Balfe Street, where Grafton Street and the Creative Quarter meet, Balfes is a vibrant all-day bistro with a 20-seater outdoor terrace, a zinc covered bar and an open kitchen serving beautifully prepared dishes such as seaweed-cured salmon gravadlax, roast Atlantic hake with quinoa and Asian greens, and superb rib eye steaks cooked on a Josper grill.

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