Afternoon tea at the Gallery in the Westbury was an amazing experience. The maitre d, Kim was charming and professional and introduced us to our host Felicia who was so attentive and professional.
We could not sing her praises enough for making sure we were comfortable and that we had enough to eat and drink. Even though she was busy attending to other guests, she still made the time to talk to us and make us feel valued as guests.
She came across as being naturally interested in what we had to say and she was also very whitty with a very down to earth and bubbly attitude.
She presented to us a beautiful selection of sandwiches, scones and petit fours along with seemingly endless flow of tea and coffee. Being a champagne tea, we thoroughly enjoyed our champagne too.
Overall Felicia was professional, attentive, very charming and overall good fun too.
I could recommend a better host as she was attentive but not I your face lime some other places we have visited.
As it was my wife Fiona's birthday, Felicia presented her with a lovely little birthday cake which we were not expecting which was on the house. Its the little things like that which really makes our visit special.
Please anyone, visit the Westbury for afternoon tea or stay at the hotel. You will be guaranteed a great welcome and an outstanding service.
Thank you Felicia for your smile and attention to detail and for the chat. And a big thank you to everyone else who were so kind and looked after us for our afternoon stay.