The St. Regis Rome

Fabulous Renovation & Service Supreme
As an Elite Member, we were treated to an amazing stay at this property to celebrate our 30th Wedding Anniversary. The Room was amazing and new furnishings & amenities were indulgent. We did not want to leave! The Check-In service provided was frankly, the BEST I've ever received. In room amenities leave you with little want, and the Afternoon Tea was very enjoyable. The only issue experienced was a room service breakfast which was sub-par and not removed from the bill even after we sent it back.

Excelent hotel, we loved the service, efficiency and the decoration of rooms was fab!
Month Visited: November-December 2018

Type of visit: Family

Length of stay: 3 nights

Check-in and first impressions:

Beautiful entrance, very elegant, lobby is Christmas decorates and has beautiful lighting and modern vs classic decorations. Friendly staff and easy check in. Our room was not ready when we arrived, it was very early in the morning, but we were invited to breakfast and one hour later we were guided to our rooms.

Room type and first impressions– size, views, wardrobe, decor, welcome amenities… :

We got a beautiful connected Imperial Room + Deluxe Rooms (just slightly smaller and with shower and bathtub combined- not separated as in the Imperial Rooms). Both categories newly renovated. We really loved how spacious it was, plenty of storage space, bathrooms were a very nice nice, specially for the Imperial Suite, which we had a very big bathtub and very big shower. Decoration was very elegant and modern. Immediately the St Regis Butler came to our room and asked us if we needed any help unpacking or for restaurant reservations. We received a bottle of Ruinart champagne and daily fresh fruits as welcome. Specially loved how easy it was to turn on/off and the 3 different types of light: Bright, ambience, night… easily from all parts of the room.

Bathroom and amenities:

Bathrooms were very big, from face tonic, to cleanser… anything you need was there!!! And the quality was very good. I am personally amenity-obsessed and they were great and everyday replaced without having to ask.

Room Service:

They were very efficient and fast in cleaning the room. We also ordered food for dinner, everything was great, not too many things on the menu. The only but i’d say is the club sandwich was a bit cold for my taste but for the rest everything was perfect and the amount of food was generous.

Wifi connection:

Easy to connect, they give you a wifi code in reception in a card. You must keep it and log in every 24 hours.

Breakfast:

Breakfast took place in the lobby area and bar, it was very nice, staff were very friendly. Specially loved the show cooking of eggs and the Eggs Benedict with truffle were SO GOOD.

Pet-friendly hotel:

YES. Our pet received her welcome amenities too. A bed, treats, and two bowls for food and water!

Location:

The area is Republicca, it is about a 15 minute walk from the main sites like the Trevi Fountain and about 25 minutes to Piazza Spagna. Rome is a very touristic city so it was nice to stay away from the crowds at the end of the day.

What I love the most:

The Deluxe and Impersial Rooms and suites- I would recommend both of these room categories. They both have been renovated very recently and are lovely. The staff is very efficient and the hotels’ decoration is stunning.

Gorgeous Hotel That Is The Defining Property Of Rome
I had no plans to stay at St. Regis during my week in Rome. I had booked a different Starwood/Marriott hotel that was newer and closer to the city center. And while that hotel was beautiful and centrally-located, it lacked cohesive service and had many flaws. Frustrated, I checked for other Starwood properties in Rome and decided to splurge on the St. Regis.

Wow! What a gorgeous hotel - especially after its extensive renovation. Upon arrival, a room wasn't ready for me (I arrived well before check-in time) and the staff took excellent care of me. The gentleman who was checking me in was warm, welcoming and took the time to come find me once my room was ready. He escorted me to my beautiful, newly-renovated room. It was absolutely fit for a king. The designers did a wonderful job of modernizing the hotel, yet retaining the traditional European design elements to maintain the old world feel of this property (dating back to the 1890s). The bed linens were second-to-none and each evening turndown service made the room absolutely cozy.

I ordered room service several times during my stay and the service and food was exquisite. It felt like a home-away-from-home. I did not dine at any other venues at the hotel, as I was out in Rome to taste the local food. One disappointing aspect of my stay was that the gym was under renovation. There was a small makeshift room used for the gym that was very undesirable. At least the hotel let me know that I was able to use the gym at the nearby Westin. However, this is small issue and normal during extensive renovations. The hotel handled it wonderfully.

The location of this hotel is about a 20 minute walk from central Rome, which I walked once, twice, sometimes three times a day. It's not ideal, but certainly good exercise and nice way to see the city.

I will absolutely be back at this hotel. It is elegant, comfortable and is maintained in the tradition of luxury European hospitality.

Spectacular Hotel
My husband and I recently stayed at the St. Regis to celebrate my birthday. From the moment of our arrival, we knew this was going to be a memorable experience. The check-in and out process was pleasant and expeditious. Our butler service was quite simply amazing! They were courteous, responsive and extremely attentive. In one interaction, I inquired about possibly purchasing some of the linens; the butler quickly corresponded with hotel housekeeping to inquire about the availability. Unfortunately, this transaction couldn’t occur but the manner in which it was handled was exceptional. Also, the sword champagne opening was a lovely experience to start our first night in Rome.

Every moment we spent at this exquisite hotel was relished and we can’t wait to return again soon!

Redesigned and pure luxury.
5 nights at the St. Regis in Rome and the experience couldn’t be better. First class service right from check in. The rooms are redesigned and very modern. The breakfast buffet is fantastic. Don’t miss the nightly champagne sabering at 19:00.

The location is wonderful. Close to Termini train station and park Villa Borghese. It is a little bit of a walk to the city center, and all uphill on the way back.

Loved this hotel and would definitely come back.

The Best Hotel Imaginable
The St. Regis Rome is beyond the 5-star hotel category! Our incredible adventure began the moment that me, my wife, and our 11-year old arrived for our 5-night stay after Christmas. The entire staff, from the general manager, to the concierge, to the wait staff, the butlers, the doormen, the housekeepers, the room service people, and everyone else that works there were exceptionally pleasant, helpful, and professional. I have traveled the world and have never had a better hotel experience. The buffet breakfast, which was included with our room, was incredible. Staring the day with savory ham, bacon, sausage, cheese, juice, pastries, made to order eggs, and a whole lot more is the perfect way to fuel up before a day of sightseeing. The restaurant recommendations from the staff were well thought out and perfect. The butler service, if it is included in your room, is simply amazing. Tea and coffee delivered to your room whenever you want. Shirts pressed for no charge. Any little thing you need taken care of. They even emailed me before the arrival to ask about my family and what they could do. We had all of our tours booked, but we did take the cooking class recommended by the Butlers/concierge, which was fantastic . Butler Guillaume is perhaps the nicest, most personable and knowledgeable hotel employee who I have ever encountered. And the completely refurbished rooms are spacious, quiet, exceptionally comfortable, and well appointed. Even the pasta delivered twice by room service was delicious. I mean there really should be a different category for the St. Regis Rome because it is far better than a 5-Star hotel.

Outstanding service, luxury room, and great location
This was my first stay at the St. Regis Rome, or at any St. Regis for that matter. From the moment of our arrival and greeting at the street by the doorman to the reception at checkin to the attention by our butler, everything was perfect. Our trip was in celebration of our anniversary, and the staff recognized this with champagne and treats in the room! Our room, 437, had been recently renovated and was quite large, including a separate dressing area around the corner from the spacious and comfortable king bedroom. The bathroom featured a double sink and vanity area...a rarity amongst most hotel rooms in Europe. Separate soaking tub from the large shower area was nice, and a separate toilet room was convenient. As it appears there were many rooms throughout the floors still being renovated, we were not able to receive an upgrade to a suite per my lifetime premier platinum status, but our room was great anyway. The lobby, entrance and breakfast area are newly renovated, and were decorated beautifully, including the Christmas decorations. Our breakfasts were delicious, with a large buffet of hot and cold selections, fruits, cheeses, and a chef to prepare hot selections at your request. Our host recognized us by name every morning and was always friendly and smiling. A special thanks to our butler, who made us feel very welcomed, providing prompt and efficient service and wonderful suggestions for our stay, and to the hotel management and staff that went out of their way to help when we experienced the need for medical assistance during our stay.

The location is convenient to central Rome attractions, within walking distance to most. It is very near to Republic Metro stop, and to the main train station for Rome.

3 nights of perfection in Rome!
The St. Regis Rome hotel is a fantastic place to spend any amount of time in Rome. I have stayed in “luxury” hotels all over the world and this might have a place in my top 5. We were upgraded to a bigger room due to being a platinum member.

The rooms seemed very new and the butlers are incredible. Ciara was amazing in showing us around the hotel and our room. Guillaume was extremely professional and helped with surprising my partner with rose petals on the bed.

Don’t forget to do the champagne sabering. We stayed at the St. Regis in Florence and totally forgot, glad we did it here!

Exquisite experience
The St-Regis was created in the late 19th century by Cesare Ritz. It's been remodeled several times and the latest modernization took place in November 2018.
We spent four days in the hotel early December, just at the time of the reopening, and enjoyed our stay very much.
The welcome is warm and personal. Since we were celebrating a wedding anniversary the team had prepared a gift for us, a bottle of Ruinart Champagne, and the bed was decorated with rose petals.
The butler -that you can call for help at any moment, from inside or outside the hotel,- was waiting for us on our way to the room.
Rooms are cosy and comfortable. Sonic isolation is high and all materials are of high quality as you can expect in this category of hotels.
Lobby, salon, dining room are elegant. There is a feel of history and a lot of personality in these areas. Decoration is a good mix of classic (predominating) and modern elements. Breakfast is great. Here too the team is fantastic, not snob or obsequious. Everyone is cheerful, smily and at the same time not too familiar or present, just at the right distance.
Yes, above all the kindness of the team, from the concierge to the waitress, is what makes this hotel really unique.
What you should not expect at the St-Regis: a large swimming pool in the basement, a huge gym on the top of the building with 30 Technogym machines, a Starbuck in the basement (joking :-)),.... You won't miss all that if you walk in Rome the way we did. (By the way the location is fine and within walking distance of pretty much everything you may want to see.)
This is a hotel with personality. You should go to the St Régis to use one of the first elevators installed in Rome, have a drink where Katherine Hepburn or Roger Moore used to have one, look at the fresque in the ball-room and try to hear the laughs of the many young roman couples who got married there.
This is a good place to be inspired and feel time.

Sensazionale!!!
Once again another wonderful stay – my fifth - at the St. Regis, Rome. There are not enough words to express how wonderful this hotel is. I would give it 100 stars if that were possible. As much as I loved the old rooms, the new ones are simply gorgeous. Beautiful colors and spectacularly decorated. The beds are so comfortable. My favorite thing about visiting Rome is sitting in the lobby, sipping a glass of prosecco and listening to the piano music, along with the taking in the St. Regis scent. We arrived on a morning flight from New York City, but were given our room within 30 minutes of arriving. Luxury is a small word to describe the establishment. I cannot stress how wonderful the staff is. From check-in to check-out they are friendly and helpful. Andrea and Daniele at the front desk and Pietro in the bar are great. But most of all, the lovely Louise who always goes above and beyond to make all my stays memorable. I can’t say enough about her. Any negative reviews of this hotel are people that just like to complain. I can’t wait for my next visit to the St. Regis Rome!!!

We spent the Christmas holidays at the St. Regis Rome. This was my second visit to the hotel formerly known as the Grand Hotel Rome, the first with my husband, having previously stayed there in 2010. Since my last visit the hotel has been significantly updated, without losing a stitch of its history or opulence. The result is a brighter, airier, more welcoming space that still has many of the object d’art, Chandeliers, architecture, and the original elevator.
Before we even arrived, the General Manager and his staff took wonderful care of us. We received thoughtful pre-arrival information about holiday dinners, music concerts, etc. at the hotel. The hotel arranged for a Mercedes to pick us up at Rome FCO airport after a long and stressful flight on 12/23, which was a seamless experience.
As Platinum Marriott Bonvoy members, we were upgraded to a marvelous St. Regis suite befitted with Acqua di Parma toiletries and Murano Chandeliers and with St. Regis’ famous (and fantastic) butler service.
Before our arrival in Rome I sent the hotel staff my itinerary of all the tours, events, activities, etc. I booked and they helped to ensure I knew how (and when) to get to everywhere we were going on time.
We partook in the Christmas Eve Cena della Vigilia at Lumen (the hotel lobby/restaurant), with live music, which was the nicest holiday we have had in years. This was an updated take on the Feast of the Fishes with three delicate, delicious, and beautifully plated fish courses plus dessert. All were delicious. We also enjoyed L’arte Della Musica, another live music event at Lumen, as well as the classic champagne sabring ritual– which no matter how many times we experience it never gets old, and this is the first place we saw it indoors! The daily breakfast (included because of our Platinum Bonvoy) status was a highlight. More than just a way-nice-to-be-called-buffet breakfast, there was an on-demand omelet station, and was the perfect time to try the Red Admiral– Rome’s signature St. Regis bloody mary, which was spicy and smooth. The Lumen staff got to know us by name and by face, always asking how our tour or event the day before was, always interested (without being invasive) in our current day’s plans, and just generally being gracious, proactive, and personal. The also were very patient with my very real, but very rusty Italian and also communicated extremely effectively in English.
The butler service, available on demand via the Marriott Bonvoy app, email, text, or phone was great. Our every wish was granted seamlessly from room service, coffee/tea, unpacking, pressing, packing, etc.
On our evening before checkout for a very early flight to our next winter holiday destination, we came back from dinner to find Bvlgari gifts and tokens specific to the St. Regis home waiting for us. Merry Christmas indeed.
Check-in and check-out were a breeze (as these least fun parts of the experience should be). The hotel also helped us with guidance on the nerve-wracking COVID test, and provided us with the N-95 masks, which were required even out of doors during the stepped up, “Super Green Pass” holiday season in Rome.
I cannot recommend this hotel highly enough for everything previously mentioned, its central location by Piazza Repubblicca (just 2 blocks walk to the Repubblica Metro (from their just 10 minutes or so to the Colosseo, the Vatican, and a host of other wonders), and the Teatro dell’Opera, which I highly recommend).

It's a really perfect hotel. We think it's the only and best hotel to go to in Rome. Decoration, architecture, food, service, cleanliness and staff... everything was great.
As I am a well-known person in my country,
I travel to many countries for both business and holiday. And the hotels I usually go to make me very happy with their nice treats and surprises. I had this beautiful experience here as well. I would especially like to thank Guiseppe De Martino, the general manager of the hotel. We will choose your hotel on our next trip to Rome. We have a little suggestion, the music can be turned down a little more at Lumen Restaurant & Bar on Thursday evening, everything else is great.

Our favorite St. Regis to date. We stayed here the week before Christmas and the staff was exceptional! The hotel is distinctive of modern luxury yet warm and comfortable.  The breakfast was five star.  And it’s located within walking distance of many sights. Highly recommend!

This is our second stay at St Regis Rome and just like the first time, it was extraordinary!! From the moment you arrive, the service exceeds all expectations. On this trip, we were coming from Tuscany and arrived at 10:30...I had requested early arrival but was blown away by Louise, our check-in hostess. She went way beyond in arranging the buffet while she processed the room and we were in by 11:00!! Another awesome experience and we look forward to returning!

Very nice hotel and location is  easy walking to many Roman sites. 10 to 15 minutes walk to the train station. Fixed taxi charge from the airport around $50. Breakfast was superb. All services were impeccable.  Certainly deserving a 5 star rating.