Avenida Palace

We stayed at the hotel for 4 nights - it was fantastic in every way and compelled me to leave a review. The things that stood out was that this is a genuine 5 star hotel. Every member of staff was incredibly friendly, polite, professional and courteous; there was not a shred of bad attitude in the hotel from the reception, to the bar, to the cleaners and to the waiting staff it was all lovely.
Secondly, the different treat surprises in the room every day were a lovely surprise and something we began to look forward to each day, and the evening turn down service was again a real 5 star hallmark.
The breakfast had a cooked and continental option as well as sweet treat and was all to a high standard.
The location was brilliant for exploring the neighborhoods around in each direction and great for easily getting to and from the airport.
Would definitely stay here again and recommend others to give it a try - not to mention the grand period style hotel which was a beautiful.

Just returned from a 3 night stay at this hotel. The Reception staff were outstanding and provided excellent service. I asked them to arrange a treat for my Wife's birthday at short notice. They provided an exceptional surprise which we appreciated.
We stayed in one of the family suites and this was immaculately clean and of a good standard. The breakfast buffet was plentiful and all you need on a short break.
From the cleaning staff to the breakfast staff, I have no complaints.  They were all friendly and attentative to our needs and those of other residents.
The location of the hotel is perfect to walk to all attractions  or shopping areas. I would definitely recommend this hotel to others.

Luxury, location and comfort. There was no comfort this hotel did not think of. It is perfectly located in the center of Lisbon and allowed me to see all the sights, but return to the hotel during the day to drop off purchases, wash my face, take a nap without sacrificing any travel time. It was so central I returned my rental car.I walked almost everywhere. After traveling through Portugal, Lisbon was a big city. When I walked in the lobby, the warmth and calm let me leave all the noise of the city behind me. The bed was delicious. The sheets exquisite and crisp. Turn down service every night with small chocolates. The bathroom had everything I could possibly need. Heated towel racks. A remote control heater above the door with a timer to let me warm the marble tiles. A step stool to put up my foot to dry them properly and apply lotion. A smart phone available for my use while in the city..and umbrella in case it rained... A small gift every day….a tote to carry my purchases…a pastry to enjoy…the delicious breakfast buffet with the beautiful linens overlooking the city center before you started your day…the china…the service. And at the end of the day, a delicious, warm bar with deep chairs to sink into. The game on a TV in the corner if I wanted. The piano player around the corner if I wanted. A good scotch with chocolate cake if I wanted..which I did.
The staff everywhere were warm and friendly, from the doormen to the concierge and reception to the servers and room cleaners. This hotel was everything I wanted and everything I didn’t know I wanted. I cannot express how much I enjoyed my stay there. Especially after Covid when so many in the hospitality industry are struggling to keep their standards up while recover, this hotel did not miss in anyway. No trip to Lisbon would be complete without staying here.

Beautiful, luxury hotel in the heart of Lisbon!  My wife and I thoroughly loved our five night stay. Very ornate architecture and furnishings. The staff is wonderful, made us feel like royalty!  Breakfasts were delicious,  buffet-style with lots of options, in a huge, high-ceiling dining room with chandeliers and staff wearing tuxedos.  Not an everyday kind of place, but if you want to splurge once or twice in your lifetime, this is the place to do it!