Minsk Marriott Hotel

Amazing stay
This is by far the best Marriott hotel i ever stayed at. Big rooms, confortable bed and pillows, super view of the city, excellent breakfast with plenty of choices and the shortest time of waiting at the elevator. Staff was very polite, always smiling ( big plus for the girl at the barrel bar ) and they spoke english, a rare thing in Minsk. It is a bit far from the city center but you can take a taxi or uber. Or you can walk for one hour, it is a nice trip. Overall, a wonderful experience.

Sorry Great, but a few things just stopped it getting 5 stars
everything was very good, shower, bed and wifi, BUT:-

1. The chair and desk in the room, are not really any good for working.
2. Location is out of the way and strange location.
3. the pool was closed for 2 days for cleaning, which was a pity as I wanted to go swimming...

All in all service is very very good though.

Lovely hotel with peaceful surroundings
Our stay at the property was close to perfect. The hotel is situated near a river and the surroundings are very peaceful and relaxing.

The rooms were clean and spacious. Ours also had a balcony with river view. Bathrooms have large modern showers.

The lounge was among the best we've seen so far. There was some food there at all times and also some boardgames.

The spa was equally lovely with modern dry saunas, jacuzzi and a large swimming pool. There was also a "cold mist" feature in the shower that was very enjoyable.

The gym was underwhelming, lacking basic equipment (e.g. a pull up bar). However, we were provided with a gift card for one time access to the nearby Falcon Club gym which had the most well equipped gym I have ever seen.

It is worth mentioning, in case this was not a one-off occurrence, that one of the gym employees called my room and tried to ask my partner out (!!). Fortunately, the GM took appropriate measures.

Special thanks to Daria Korzun (waitress in the lounge) for always being very helpful, be it with directions, suggestions or special cocktails. Her English was perfect and she was always full of energy and ready to assist us.

Overall, I'd wholeheartedly recommend the property if you are visiting Minsk.

a great 5 stars hotel just not in the center of minsk
This one is a great hotel, which really is not too much expensive you can expect for a very good service, all of the people who work there are very nice and try to do their best for you to enjoy your stay.
the room was very clean and tidy and had everything i needed - even iron.
they have also a good gym. and a nice bar near the loby where you can enjoy drings and bevarage - i tried them and it was good, also they have 24/7 great room servise - great food - i enjoyed it, and outside there is a wonderful garden whith a great river view (soon to be married couples come there to take pics :)
two things were downside for me (but one of them could be upside for other people):
1. the wifi in my room was weak and somtimes i really couldn't use it
2. its not near the center so if you want to be in the center take another hotel - but its a very small problem since uber cabs there are very very cheap (about 3.5$ to go to the center by uber)
but as i'v said before for you who wants to enjoy the silence out of the noisy city center - its a great choice.
over all i really liked this hotel and probably i will come back again.

Minsk Marriott was heaven!
After 10 days into our Eastern European road trip, the Minsk Marriott was truly heaven! Very large rooms, ours with a balcony (we paid $15.00 extra to upgrade to a balcony with water view - very worth it!) and lovely fromt desk customer service. Fast WiFi and excellent Italian restaurant with excellent choice of beers and international wines. Beautiful breakfast - you ca easily eat for an hour at the buffet!

We had a driver/guide, so we needed secure parking. The secure parking was included. Hotel is very much in the middle of the city, about 10 minutes drive from old town Minsk. Across very busy street from hotel are many stores, including pharmacies. Marriott-side of street there are bike paths, a lake with paddleboarding and cinemas and wellness center. It was 2 days of spoiling ourselves .... highly recommended!

Only odd thing - beautiful large balcony had just 1 chair to sit and there were 2 of us.

You'd expect more
Let me start by saying that I laughed reading last review. And that's exactly because I had the same issue with the shower. You take a shower, the whole bathroom is filled-up with water. And it's not only slipping underneath the shower door, but it's as well through the space behind it... Definitely, a design flaw (I'd point back to previous message where you're warned to be cautious not to open it too wide...)
Same with the bathroom door. Come on, a glass door at bathroom ?!? Might be fancy, but I find it a bit weird to at least.
Oh, and talking (again) about doors... Could somebody tune the room doors so they're not that loud when slapped during the night ? You can definitely hear it - and, believe me, it's not nice to wake up when somebody on the same floor (on the same floor, not the neighbor...) decides to return at 1:30 in the morning..
Rooms are quite modern, view to the park is pretty nice and relaxing.
Breakfast selection is not raising to expectations. I've seen way better, to be honest.
All in one, not a bad hotel, don't get me wrong, but not raising to expectations.

Not as good as I’d thought
I already stayed here once briefly eight months ago and was pleased at the time. This time around, I was much less pleased. While the brevity of my stay eight months ago (one night) may have contributed to my overly positive assessment then, the disappointment during this most recent, longer stay (four nights) was on such a broad front that I am inclined to think the hotel has somehow lost its way, and wonder if there has been a change of management.

The room my platinum status got me upgraded to this time (Hospitality Suite) was in the same category as last time – large and well enough appointed aside from the absence, again, of a bathtub. Although the shower stall was agreeably spacious, a great deal of water flowed during every shower underneath the door and pooled on the floor outside of the shower stall. And were the razor blades last time of such poor quality as they were this time? I imagine it simply didn’t register during that one-night stay, but it did in the course of these four nights. The other thing I didn’t like about the bathroom was that it did not have a proper door. I suppose I just didn’t notice it last time, as I was alone, but this time I – and the person I was with – both noticed that the gap between the door and the jamb amounted to almost an inch, compromising any sense of privacy. I don’t see why a normal door is too much to ask for instead of a door that doesn’t really close and needs a warning sign (“push & pull with care, do not open more than 90 degrees”). Speaking of doors, I would also note that the room entry doors here do not close dependably. If allowed to fall shut, then depending on the distance at which the door is let go, the bolt will not slide home. Once you know what to listen for, the problem is clear – if you don’t know or forget, then there is a risk you will think your door is firmly shut when it can actually be pushed open easily by anyone. Then there were the bedsheets…perhaps it’s just a matter of adding some softener or something when doing laundry, but the sheets had a musty odor, certainly nothing agreeable. I found myself wondering whether they’d been on the bed in a smoking room before getting to me. Continuing, I find it odd that films can’t be viewed via the room TV in the usual way. I also don’t see how information so basic can be unknown to anyone answering the “at your service” number. That person had to find out for himself and then call back to let me know that films can be viewed via the room TV only on YouTube. How to access YouTube via the TV he also didn’t know, but called back (yet again) after inquiring to offer to come to the room and show us. As it was late and we were already in bed, we made do with a laptop. And finally, as I write this at well after 01:00 in the morning, even up here on the seventh floor I still hear the throbbing of music from some event that I assume is taking place on the first floor.

My previous review of this hotel described the club lounge as lacking in coziness but with a decent selection of food in the evening. On the basis of three evenings’ experience this time, I’ll stick to the part about lacking coziness but am revising downward my assessment of the food selection. Besides the two hot dishes in the evening, the mainstay of the menu is cold cuts and cheese – most of which will be immediately familiar to anyone who’s seen the breakfast buffet here or, for that matter, the club lounge on any previous occasion, given the assortment is apparently not subject to change. In addition to the cold cuts and cheeses, there are a couple of dishes that would fall under the general heading of salads. These are presented in individual portions of very small size and, to the extent I was willing to sample them, were nothing to write home about. They seem to vary slightly from one day to the next, but the cycle repeats pretty quickly. A small selection of pastries and breads (I did like the bread) as well as some nuts and breakfast cereals (whenever the lounge is open, not just at breakfast) round things out.

What I disliked most about the club lounge on this occasion was the lack of proper vegan alternatives. Of the six warm dishes in total over three evenings, I don’t think more than two (potatoes on the second evening and rice with vegetables on the third) qualified. Even the cabbage soup evidently had to have a few pieces of meat in it, though these were so tiny that it would have been easy to miss them, making one wonder why they had to be there at all. Obviously, none of the cold cuts and cheeses were vegan, and among the salads, there was only one pasta dish that could conceivably have been (though it had pesto, which is normally not vegan). Of course, it is easy to say that most people and thus most guests aren’t vegan. But first of all, non-vegans can eat vegan dishes; the potatoes on the second evening and the rice with vegetables on the third were there for everyone, not specifically the vegans. Second of all, at the most we saw one other couple in the club lounge, and more often than not we (both vegans) were alone there, so that we were in fact “most guests” and it certainly would have been appropriate for staff to take our dietary habits into account in deciding the menu of the club lounge (we mentioned these habits to club lounge staff on the afternoon of the first full day of our stay). Given how set in stone the menu apparently was, an ad-hoc solution would have been an alternative approach. On the second day of our stay, such an approach consisted of removing the cheese from a salad of cheese, cucumber and tomato, and giving us some soy milk to have with the breakfast cereal (this was long, long after breakfast). We noted with interest that the only time we saw more than three guests in the lounge at once (for a total of four, including us), the other couple, visibly Muslim, was also unable to find anything to eat besides the cereal. Clearly, the hotel couldn’t care less about its guests’ dietary requirements. We get the message loud and clear, namely that this place is not for us.

Breakfast in the restaurant was a somewhat better experience in terms of selection, given so many typical breakfast foods are (or should be) vegan. Here, this included beans in tomato sauce, potatoes, grilled mushrooms and very tasty grilled sun-dried tomatoes. The potatoes were surprisingly cold the first two days (on the third day I was all set to complain, but it turned out to be unnecessary), but otherwise the food was okay. A little variety would be nice; e.g. one dish every morning that isn’t there every other morning. As it was, the selection seemed exactly the same all four mornings, right down to the way the potatoes were prepared (if not their temperature). The only thing at breakfast that wasn’t absolutely consistent was whether we were approached by a waitress to inquire whether we desired coffee or tea, or had to fend for ourselves in this respect.

The service was generally spotty. Highlights included:

1) repeatedly knocking and entering without giving us time to open the door – one female staff member knocked three times and probably thinks she thus followed the rules, but she knocked in such incredibly rapid succession (much less than a second between knocks) that it amounted to knocking once and entering.

2) bringing a very standard requested item only after a second request was made an hour and a half after the first request.

3) not responding in the correct language – my accompaniment does not speak English, and staff at least twice was addressed by me in Russian out of deference to her, but was ignorant and discourteous enough to automatically use English as the default language for all foreigners, thus excluding her. This is a very straightforward matter of proper manners, unfortunately lacking on the part of the female staff member who checked my accompaniment in, and most especially on the part of the male staff member who came to the room to show us how to close an absolutely impossible balcony door.

Still on the subject of service, I did appreciate the fact that staff found a way to change money for me as I was about to depart (I’d suddenly discovered local Uber drivers don’t take Amex). However, I don’t understand why such a hotel doesn’t change money as a matter of course, rather than only under exceptional circumstances. And speaking of taxis, when I called from the airport on arrival to inquire about a taxi to the hotel, I was only offered a hotel taxi for 48 units of the local currency, along with the assurance that a regular taxi from the stand outside would only cost more. In fact, there is a company prominently situated in the airport that offers transfers to the city for 30 units without any wait, which is how I then made it to the hotel. Staff should be aware of options for airport transfer and explain these truthfully rather than seeking to improve the hotel’s bottom line at the unnecessary expense of the guest.

To be thorough, the hotel transportation I used and was satisfied with was the chauffeur service. One hour cost some 20 dollars and though a local taxi would be notably cheaper, it was still a quite convenient way to pick up the other person in my party from the bus station.

As my stay encompassed four nights, I had plenty of time to discover that the fitness facilities are not as good as I had thought. In addition to a smattering of cardio machines (fewer than I’d expect in an establishment of this size), there are only six weight machines - leg curl, leg press, leg extension, seated row, lat pulldown and chest press – and about eight pairs of dumbbells up to 14 kilograms. As last time, the fitness room isn’t open around the clock, though the reason why it couldn’t be is not apparent. There is a well-equipped fitness studio elsewhere in the same complex the hotel is located in, but one visit there costs well over 20 dollars, which is absurd.

All in all, this hotel will not be part of my plans the next time I head to Minsk. Either my favorable impression of the Marriott eight months ago was mistaken, or the hotel has taken a turn for the worse. It is worth noting that the staff member I made positive mention of in my last review is no longer with the hotel; at least, two members of staff this time never even heard of that person. Of course, one of those two people was very new, and her more “veteran” colleague has only been with the hotel for three months. But why all the turnover? A place like the Marriott should be seen as a highly desirable place to work. In a country without a pronounced service culture, it may take a bit of extra work for Marriott to instill this in its staff. In Minsk, I don’t think they’re doing enough yet.

Excellent hotel on the edge of town
This brand new hotel is an excellent option if you don't need to be right downtown. The property is situated along the river and feels like it is in the countryside when looking at the river.

The staff were wonderful. I ended up getting delayed by 10 minutes due to a technical issue at the hotel and the staff could not have been more apologetic.

Every staff member was fantastic and the management team is clearly on point.

Best Marriott Hotel!!!
The best experience! Amazing food, amazing staff! Very good service, really amazing!!! Rooms very big , view to the river and Minsk city!
I hope i will come back soon!
Thank you very much for Adrew for opportunity to have a trip in the hotel!!:)

Amazing experience in Minsk
With not the best location considering walking to the city center, this is one of the best if not the best hotels in Minsk
But the issue with the location can be easily solved with a taxi which is around 2-4 USD to the city center depending on the time of the day

Rooms are perfect: spacious and comfortable for rest, maybe not so good for those who prefer to have some space to work

Bathroom: has a glass door and fantastic shower

Hotel has also very comfortable executive lounge which can be included into your room rate or you can pay for it and have unlimited access with for and drinks refreshments as well as small conference room for 8 people
Accessible from 6am to 12am

Hotel is next to the falcon club, cinema and falcon arena

Fantastic River view of you have that kind of room

Nice breakfast

Very friendly staff, especially tall men at the reception (don't remember the name) and the best one is Alina Tatur from executive lounge - so friendly, so nice, so helpful, always looking for a chance to help

Dieses Hotel stellt eine Oase der Ruhe und Erholung dar, wo man wieder Energie tanken kann. Speziell die Zimmer mit Blick auf den Fluss sind absolut empfehlenswert.
Und auch das Frühstücksbüffet bietet alles, was das Herz begehrt

Безусловно, один из лучших отелей Минска. Находится на северо-западе города, в зелёной зоне, на берегу реки. Рядом бесконечные парки, спортивные сооружения, аквапарк, президентский дворец, в пешей доступности пара крупных торговых центров, в примыкающем комплексе казино, ночной клуб, спа, кинотеатр. Короче говоря, город в городе. При этом до центра Минска на такси минут 5-7, а цены на такси в городе сейчас просто смешные.
У отеля своя бесплатная наземная парковка и вроде бы есть подземная, был без машины, необходимости узнавать не было. При этом катастрофически не хватает навигации на улице. Если въезд на территорию ещё худо-бедно обозначен, то указателей на парковку и на ресепшн нет совсем, узнать, где что находится можно только опытным путём. Первый таксист, который привёз в отель, этого опытного пути не знал, после пары кругов в районе отеля пришлось искать ресепшн пешком, интуитивно. За внешнюю навигацию - тройка с натяжкой. Лайфхак: вход на ресепшн либо внутри, под навесом между двумя зданиями (собственно отеля и клуба Фалькон), либо снаружи из парка.
Холл - большой, просторный и светлый атриум, с панорамными видами в парк и на реку и тёплыми тонами дерева. Места подождать заселения много, удобно и комфортно. Тут же лобби-бар. При этом зона ресепшн по сравнению с размерами холла удивительно маленькая. С учётом нынешней заполняемости отелей, конечно, очередей не было, но при большой загрузке - уверен - стоять будет не комфортно. Количество стоек точно назвать не могу, по ощущениям - 4. На стойках всегда было не меньше двух человек.
Ресепшн отработал идеально как при чекине, так и при чекауте. Очень профессиональные сотрудники. Приветствие, презентация отеля - всё грамотно, чётко и по делу. Bonvoy platinum сделали апгрейд в hospitality suite, в номере ждал комплимент - фрукты и макаруны. Приём отличный, status recognition тоже.
Лифтов нашёл три, что для огромного отеля, на мой взгляд, маловато. Ездят быстро, доступ по ключ-карте, лифты с панорамным видом на атриум.
Коридоры из тёмного дерева, на мой вкус в коридорах не хватает освещения.
Номер hospitality suite c видом на реку и чудесный восход. Две комнаты и сдвоенный балкон. (на балконе столик и 1 стул. Второй гость стула не заслужил?). В гостиной диван, телевизор, круглый стол с четырьмя стульями и полностью оборудованная кухня. В спальне кровать, телевизор, рабочая зона. Ванная комната одна. Света много, управление понятное, розеток достаточно и они там, где надо. Блэкаут очень хороший, шторы управлялись с пульта. В телевизоре достаточно местных, российских и стандартный набор международных каналов. Интернет надёжный и быстрый. Уборка хорошая (уборщица - милая заботливая дама). Естественно, халаты и тапочки. Минибар. Ванная с двойным (что нынче не в моде) набором косметики. В ванной только душ и нет биде, что для номера suite как-то не привычно. На мой взгляд, ванная комната маловата для suite. Климат-контроль не использовал, но, по ощущениям, всё должно быть просто и понятно.
Из недостатков номера - полное отсутствие крючков в ванной. Одно полотенце ещё с грехом пополам можно повесить на ручку. Остальные - только разбрасывать по столешнице. В номере стандарт крючки были... с внешней стороны двери )))) Ну и просто бесит отсутствие петелек для пояса на халатах. Причём на всех халатах. То есть это осознанное решение. Господа, вы когда-нибудь сами ходили в халате без петелек? По номеру, в туалет, в спа? Попробуйте...
Спа-центр в отеле свой, спуститься можно на специальном лифте. Тренажёрный зал не видел, а вот аквазона порядком разочаровала. В ней крошечные сауны, в которых комфортно будет максимум паре человек (раздельные, находятся в раздевалках), небольшой бассейн (метров 8 на 3) и огромная джакузи. Возможно, такая лаконичность аквазоны связана с тем, что в партнёрском, как я понимаю, Фальконе свой большой платный спа-центр. Отмечу ещё две вещи - прекрасные на вид и абсолютно неудобные дизайнерские лежаки. И чудесных милейших дам, которые в спа-центре работают.
Executive lounge в отеле работает, хотя и с боооольшими оговорками. Завтрак не подают. Сотрудников в лонже нет, надо обращаться на бар. Днём чай-кофе, минимальные сладости-печенье, фрукты, сок и вода. Почему в холодильник, где стоит сок, нельзя поставить бутылки с soft drinks - лично я понять не могу. За колой каждый раз надо бежать на бар.
Вечером в lounge отдельная песня. Я понимаю, что загрузка отеля минимальна, и поддерживать шведский стол сейчас слишком дорогое удовольствие. Но как-то уровень сервиса соблюдать всё-таки надо. Happy hour с 17:30. Пришёл в первый раз... никого и ничего. Хорошо, что догадался дойти до бара. Оказалось, что ужин по меню. В меню 3 супа, 1 салат, пара видов пасты и пара видов горячего. Ни нарезок, ни сладкого, в меню нет. Как нет и меню бара. Само меню не меняется от слова совсем. Не очень понятно, почему так скудно. Алкоголь в happy hour, как рассказал официант, - вино красное (только один сорт? Это же нарушение бренд-бука, насколько я помню), белое и несколько видов крепкого алкоголя (не пью, так что не пробовал). Как уже говорил, нигде списка этого нет, можно только узнать у официанта. Красное вино нетерпимо тёплое. Приходилось каждый раз просить лёд. Еда вкусная, качество блюд вопросов не вызывало, тем более странно выглядит ограниченность меню.
Ну и сервис... Был в отеле 4 дня, 2 дня в лонже работала одна смена, 2 другая. Ощущение, что ты в разных отелях. Первая отрабатывала идеально. Вторая... 30 минут сидишь с пустым бокалом за столом с грязной посудой. Да, наверное, загрузка отеля небольшая, но если лонж работает - его, наверное, надо обслуживать полноценно, а не как бог на душу положит?
Ну и, господа, если кофемашина делает эспрессо, американо, капучино, латте... наверное, и чашки должны быть под каждый вид кофе свои. Наливать эспрессо или латте в чашку для американо в отеле 5*... не комильфо.
Кстати, ровно такая же история и на завтрак. С завтраком вообще отдельный разговор. Опять же, я понимаю, что covid, мало народу и всё такое. Но на ценах на номера это не сказывается. Почему же тогда это сказывается на завтраках? Во-первых, завтрак с 8 часов - это нонсенс. Я просто не припомню отеля, где бы завтрак начинался так поздно. Тем более бизнес-отеля.
Завтрак подаётся явно в усечённом виде. Несколько столов раздачи откровенно пустуют. Например, нет бекона. В отеле американской сети. Нет бекона. Это как в ресторане белорусской кухни нет драников. Практически нет белорусской молочной продукции. Йогурты только в баночках, творога нет совсем. Соков только два вида. В один из дней не было чайных ложек. В другой - вилок и ножей (столы накрыты только одним комплектом приборов). В выпечке стоят симпатичные пирожки, но с чем они - остаётся только догадываться. Официантов - даже при крошечной загрузке зала - явно не хватает на то, чтобы вовремя добавлять еду и убирать со стола грязную посуду. Я уж не говорю, что кофе за 4 дня не предложили ни разу, бегал наливать к кофемашине. Эспрессо в чашку для американо.
Из плюсов - чудесная официант Кристина, вкусная белорусская еда и отличные яйца бенедикт с лососем на eggs station.
Чекаут - всё снова качественно и профессионально.
Резюме. Для Marriott 5* в условиях ковида - всё очень и очень достойно. Для Marriott 5* в Восточной Европе без оглядки на ковид... ну, как-то многовато мелких раздражителей. В lounge во время happy hour шли переговоры о заезде группы спортсменов (кстати, а почему в lounge???). Переговорщики назвали отель лучшим в городе. Право же, хотелось бы, чтобы эти самые мелочи не помешали воспринимать отель именно так.

В Минском Мариотте проживали во время путешествия по Белоруси на автомобиле. Порадовала большая бесплатная стоянка отеля. Отель расположен на набережной реки Свислочь. Очень красивый вид на реку, виден президентский дворец. Отель новый, построен 3 года назад. Просторные номера с отличным видом из панорамных окон, балкон стекло. В номере есть чайник, утюг с гладильной доской. Надеваете отельный халатик и спускаетесь на минум первый этаж в бассейн и сауну, бесплатно. Ресторан в отеле также порадовал, было вкусно. Плотный ужин с алкоголем обошелся 9 тыс.руб. Завтрак стоит 16 долларов на человека, достаточно разнообразен, подойдет и детям и тем, кто на диете. Обслуживание хооошее, внжливо и быстро. Кроме того, в шаговой доступности от отеля аквапарк, торговые центры, например Замок. Из городских ресторанов порадовал Биф анд Бир, очень вкусно и душевно. Красивый город Минск

Excellent in all ways
Room was lovely, shower was perfect
Staff were really pleasant and helpful
And the food was amazing
I will not stay anywhere else when in Minsk from now on

Beautiful location. Nice rooms. Modern and clean. Perfect for a nice vacation. The reason I gave only 4* is that the breakfast during those times now is a mini selection which is ok but the pricing for that is inappropriate and over charged. I would come back but skip the breakfast.

Helpful staff. Excellent breakfast caters all nationalities, but the coffee machines are terrible slow, creating a queue of guests, in particularly when one the two need to be cleaned. Suggest to add a third, faster operating, machine. Amenities are pretty basic for a five star hotel. For unknown reason, it is not allowed to make photo's from the lobby and from the area behind the hotel. But it is known that the Belarus administration is sensitive for photographing.