#5
A pleasant stay in Kiev
This is a very nice and well maintained hotel. The rooms are good size with excellent beds and fabrics throughout with good cleanliness of all public areas and room.
A few challenges initially with heating of the room and judging by the sound of other guests it appeared to be a standard problem.
I resolved the issue by placing the air-con on full of which appeared to work and heat up nicely,( alas the noise was the pay off !) however when it was minus 12 dgrs outside it certainly needs a good heating system !.
With regards to the dinning and bar areas whilst I found that despite appearing not to be short of staff, the efficiency of service can only be described as slow and certainly lacked the streamlined smoothness that you would expect in a 5 star hotel / restaurant whilst the breakfast bar also had an illogical lay out of produce.
Additionally I also felt that not having a bar area for non smokers was also a short fall and there was no public bar relaxation area to enjoy a drink without having to inhale on second hand tobacco!.
Special mention to the very efficient and friendly door man that always gave me a warm welcome or departure, needless to day that it is often the little things that can make a difference.