Empire Riverside Hotel Hamburg

A classy and affordable hotel. The foyer is impressive.  The staff are professional and friendly. The ground floor bar area is cosy and dark but for a full experience go to the 20 Up bar to see the views. The room I had was great - comfortable with a great view of the river and local area. However, tread carefully in the local area as its a checker-board of experiences.

The location is brilliant and the front desk was spot on. The rooms were very quiet and their design was very functional. Our main problem was with the booking transparency of the rooms. It said "some rooms have a view to the river" but of course we ended up with one at a very low floor painting to the backside looking at some buildings. Sure, not everyone can have a view, but at least they can manage my expectations when I book my room. Luckily the great reception could help us out a bit. Plus even tho we were on the 6th floor after a room change, we could still hear the bass of the bar/club on the roof. I wouldn't want to imagine how loud it is even higher up.

In contrast to other high class hotels in the Hamburg harbor the was a fair value for money. Compared to our stay in the Elbphilharmonie it has the advantage that you can look at the building from a great distance. Spa is small but nice and clean. Nice offering of food an service at the room service.

The hotel and its staff are amazing! I booked this room literally two hours before as our original hotel was really bad, not only was there a room available but we could check in almost immediately. The rooms are clean and look very nice, I especially liked the gummy bears on the bed and the amenities bag in the bathroom.