The Fitzwilliam Hotel Dublin

Great Hotel in Dublin City
I recently stayed at the Fitzwilliam hotel and really enjoyed my stay. The rooms are nicely updated and clean, and the service was fabulous! I didn't get a chance to enjoy either of the onsite restaurants but the breakfast was good.

Great location within walking distance of so many good spots - highly recommend!

Family weekend away
My family & I stayed in a suite on the 6th floor for 3 nights & arrived back home today .
We had a really mixed stay .. personally we wouldn’t rank the hotel a 5 star.

Upon arrival we were greeted by Concierge who brought our luggage to our room after we checked in , which was appreciated as there is no lift to the 6th floor where the lifts are.
We had our toddler with us & they kept the buggy in storage for us so we wouldn’t have to traipse it up and down the stairs and we got it back everyday we without delay.

We could not fault the concierge or restaurant
Staff during our stay , they were always very polite and chatty when we saw them.

The problems for us began when we entered our one bedroom suite. The cot was in the bedroom & we preferred it to be in the sitting room but couldn’t move it out the door , we asked front desk if they could do that for us while we went out to get dinner . When we got back to put our toddler to bed the cot was still in the same place - so we asked again
And we were given an apology and a gentleman came up & did as we requested. Problem now was that the cot was extremely wobbly and dangerous, so much so we had to jam chairs and a table around all sides of it so it wouldn’t topple over !! We requested a new one the following day but the lady at reception didn’t seem too bothered when we told her .
Then During the night at 5am every morning there was loud crackling and banging sounds , maybe from the heating coming on ? But it was loud and the banging lasted about 30 mins & woke me every morning.....
we mentioned it to reception and they kindly
Removed a room service from
Our bill.

Other small things that we felt didn’t help the situation was ;
- Drinking Glasses weren’t replaced during our three day stay
- Our room has paint scuffs that needed to be touched up
_ a cheeseboard we had finished was left in our room for two days.
- complimentary water bottles weren’t replaced



It is such shame that there were
So many niggly things happen to us during our
Stay as we really wanted to love this hotel , especially for the price ! Location is second to none & As mentioned above concierge are a great team & the Head man gave my daughter bread to feed the ducks over in Stephan’s Green!

Good with one important limitation
We stayed one weekend. The hotels tops are that it is situated just off Grafton Street just in walking distance to where you want to go, its car park with complimentary parking, a well sorted breakfast and nice, clean rooming. However our rooms air conditioning was not to be switched off. It was turning itself on and off all night, making sounds off water dripping as well as ventilation noise. The reception promised mechanics to come but there were none whilst we were waiting and no explanation why is wasn‘t repaired. Or the offer to change rooms which we would have done happily.

To us this was a major draw back regarding the price of the hotel.

Fantastic location
The room and the people are fantastic. Breakfast buffet had great selection and of top quality. Service staff fantastic.

Location is just across from a park and easy commute to so many things. A short walk to shopping and dining and near Trinity College with The Book of Kells. A bit of a walk to St Patrick's Cathedral. The Tram stop is just outside the front door.

This review is a bit dated, we travel in March of 2017.

Did I mention that the staff was awesome

Modern New Feel - Energetic Forwarding Leaning Staff
Top service. A mid-sized modern hotel in great location. Main tourism sites all less than 1 mile distance. Easy level ground walks or use UBER as service to call metered taxis. Modern Dublin downtown is reminiscent of San Francisco or San Diego's Gaslamp lacking the heavy old-world charm of less developed UK cities like Edinburgh, Scotland.
Take at least one day go get out of town an out to the wilds of heather-covered hills of Wicklow. Winter weather was surprising mild days 50"s and nights 30's deg F. We welcomed the light rains when they came.
Spend evenings prowling off the beaten bath for lesser known restaurants. Try La Cave--intimate with great French wines selection and steaks as good as highly advertised tourist venues.

Fantastic Hotel/Location
The Fitzwilliam Hotel is located at the top of Grafton Street with restaurants, theatre and shopping within a few minutes walk. This was my third visit to the Fitzwilliam Hotel. The staff are very efficient and friendly. The hotel itself is very clean. Bedrooms are a good size with comfortable beds. Plenty of food to choose from at breakfast with some dishes cooked fresh. Would definitely recommend this hotel for a stay in Dublin.

Great hotel, location and staff!
We had a 24 hour layover in Dublin and chose this hotel based on the positive reviews and the fact that it is so convenient to major sights. It was everything we thought it would be. The staff were very accommodating and helpful; our room was great (we chose a larger room with a balcony which was worth the extra cost); and it was really convenient for exploring the downtown area on foot. Additionally, the hotel was well maintained and clean and the room was very quiet. We would definitely recommend this place.

Exceptional Service
The Fitzwilliam is in a great location, but more than that you will not be disappointed with your stay. We have stayed in some of the very best hotels in the world but the service here is exceptional and the best we have received anywhere, the staff are friendly, attentive and just exceptional. Looking forward to staying again

Located at the top of Grafton Street . Super location for shopping. The rooms were beautiful. Reception and check in perfect . A lovely girl from Belgium checked me in, training and learning english . Best of luck to her, it’s not easy in a foreign country - i’m sure she’ll do great. Beautiful rooms, Very clean , everything you need for a night in Dublin . I was in and out to the airport and just wanted a browse around shops to waste time . Check out at 12 perfect for that . ( i couldn’t get the hot water to work in the shower - but i’m sure that was just me ) . Would definitely stay again . Didn’t have time to try the restaurant or bar. Next time will do that

The location is fantastic- central to shops, restaurants and museums. The rooms were comfortable and silent. The warm fire greeting us on arrival in the lobby was perfect. The staff were helpful and attentive - a great place to stay in Dublin

We stayed here mid-December and the staff were absolutely lovely! We were checked-in very efficiently by the Receptionist (Amy) who showed us to our room which was a lovely touch. The room was spotless and even had Barry's tea bags - that's always a major plus for me! All the staff we encountered were really lovely (reception, concierge, room service and breakfast) - so welcoming and couldn't do enough for us. However, Amy was the star for us - she was extra nice to our young son which was lovely. The hotel is in a super location for shopping on Grafton Street. When we were checking out, we booked another stay for the end of December which we are looking forward to

The best part of the stay was the location. Rooms are outdated and in need of repair. Its not what you expect from a 5 star hotel. The bar was out of stock on many items. Be aware if the hotels cancellation policy before booking. My flight was canceled prior to my first night so we called the hotel to inform them we would be coming a day later but staying an additional day. Their policy is 24 hour notice which I understand but felt it wasn't a way to treat their guest by charging for the 1st night even though we weren't there. The manager would not even come out to speak with me. All information was relayed through the front desk. Pretty disappointing.

We stayed here mid-December and the staff were absolutely lovely! We were checked-in very efficiently by the Receptionist (Amy) who showed us to our room which was a lovely touch. The room was spotless and even had Barry's tea bags - that's always a major plus for me! All the staff we encountered were really lovely (reception, concierge, room service and breakfast) - so welcoming and couldn't do enough for us. However, Amy was the star for us - she was extra nice to our young son which was lovely. The hotel is in a super location for shopping on Grafton Street. When we were checking out, we booked another stay for the end of December which we are looking forward to.

This hotel was really close to the city which was the best part about it and the staff was amazing too, the beds and rooms are very spacious! However a lot of the things in the bathroom need updating to reach the 5 star standard, and also the room service isn’t 24/7 which is honestly expected for a 5 star hotel… You can’t get food or drinks to your room after 9pm so i think the hotel isn’t really appropriate for anyone young looking to have fun.

Location, location, location!  I couldn’t have picked a better spot to stay for our first visit to Dublin.  Centrally located to everything we wanted plus St Stephen’s Green across the street to enjoy an early morning walk with coffee.  Everything about our stay was amazing…great service, beautiful and quiet room just as I requested.  Staff were friendly and helpful from check in to check out.  Highly recommend!