Scandic Neptun

Scandic Neptun needs a big renovation! Smell og old sewerage in the halls. Smell of old waterdamage in the rooms. Old waterdamages not repaired in the rooms! Lights not functioning in room. I see the management always answers «we are sad the rooms are bad» for the last 10 years when answering the reviews here, but takes no action to make the hotel better. Stay away from this hotell!

Old and worn down hotel, at least the part we lived in. Our first room had a broken toilet, but fortunately we got a new room. I would have thought we'd gotten a better room for booking almost half a year in advance, but is not the case. There are LOTS of noises, so I wouldn't stay here if you are sensitive about noise during sleep in or are easily awoken. Radiators bubble and fizz all the time (and we were here during summer), and all water consumption makes a lot of noise in the piping. Also people from neighboring rooms and hallway can easily be heard. Non-existent lightproof curtains (which I expect from this kind of hotel). The only thing I would like to highlight in this hotel is the breakfast, very good scrambled eggs, bacon and bread.

Have been staying there for four day as mandatory covid quarantine place. Rooms were clean, food was good as possible by requirements, staff were helpful with anything that you need. Hotel is placed in city center so  easy to go to all places in oldtown. Recommend.

PROS- Good location, big and clean rooms. The rooms at night were very quiet. The breakfast had a wide selection of sweet and savory stuff. It can get a bit packed but nothing that waking up early doesn't solve. The service in the reception was polite and helpful. The bathroom was clean and had a big bath. They also had a gym available to use, that I'd definetly try out if I come back as I was very tired, but it's nice to have the option included. 100% recommended if you're staying in Bergen for a few days.
CONS- The pillows could be a bit harder/bigger, but overall a decent sleep. The cleaning service knocked on the door at 9am one day to do the room while I was getting changed.