#2
The hotel was clean, great common areas and reception staff was kind. Nevertheless I was stuck in there on my last day since my cellphone got robbed presumably by a cleaning staff member. We were in the room when the staff came and we told them we would get out soon so please come back later... But there was a crew of 5 and in the meantime we were trying to talk about the possibility of cleaning later I'm guessing one of them took my phone. I noticed a few minutes later my phone was gone, and I looked for it everywhere, even under the mattress and in all the trash cans. It wasn't there! We finally said we would go to put a police report and waited to activate my Find my device app so the phone would ring... We didn't go to the police because when the app finally worked, I asked the staff to please take me to the room... My phone was there in the bathroom by the sink, I heard ringing from the hall... Someone put it back there!!!! For some reason they gave it back... Maybe they felt scared of the police... We don't know but this was an unpleasant experience and I advise everyone to not let anyone come in the room more other than a door talk, also if you leave the room you know that things could be stolen by the cleaning staff .... This is very disappointing and it's a pity all the other staff members were very kind.