We booked a standard room through Agoda and the site DIDN'T specify that standard rooms do NOT have airconditioning! We somehow got a room facing the road and it was noisy and too hot because of direct sunlight through the windows. The curtains were not helping! The guy at the reception wasn't speaking in English but just basically told us that we don't have the choice to upgrade to a different room and that the hotel is "full" ( how can a hotel be full in the middle of a pandemic? ). We also don't have the choice of moving to a different "standard" room in the other side of the building away from the main road. He told us: "it's because you wanted to book it cheaply on Agoda, you only get a cheap room with no airconditioning!" (Sure, it was not specified on the site! Had we known that the cheapest room didn't have A/C, we could've had the choice to book the room woth one!)
To be fair, the room was clean and the beds were comfortable and we felt safe.