5-star hotels and residences reviews

Grand Hotel Krasnapolsky

Grand Hotel Krasnapolsky

Contacts

Country: Nederland

City: Amsterdam

Address: Dam 9, 1012 JS Amsterdam, Netherlands

Phone number: +31204990163

Reviews

#1
Summary of our stay here is excellent hospitality and customer service.
We had an issue in our room where the night light would not turn off. We called the front desk and they sent a technician. When it became evident it was not being resolved immediately, to our delight, they did not hesitate to upgrade us immediately to a bigger room.
Additionally, the excellent service at the breakfast. With fast service on seating and beverages delivery by the lovely waitresses, it was always a great start to our day. Many thanks to Jocelyn, Aida Barerra Rosanna, Edna.
Review by Ibrahim Samir

Source: www.google.ru/maps/

#2
Location location location!!! This is where you want to be. Everything is basically walking distance. And it’s just a nice area. Hotel was beautiful, very clean. Staff is extremely helpful and kind. Rooms are spacious, clean, beds and comfy. We got upgraded twice. Would definitely recommend and come back here. Housekeeping comes early- very thorough and refills everything !!! There’s water, a nespresso machine and tea kettle as well in the room. Breakfast is actually very decent although not many vegan options, but my
Husband enjoyed it. They also have non diary milk.
Review by Kiran Noor

Source: www.google.ru/maps/

#3
Great hotel with great location and amazing staff.  I traveled a lot of places and visited a lot of hotels but service and courtesy like I got here I did not get anywhere.I was on vacation with my sister who moves around in an electric wheelchair and she can no longer wait until the next vacation here.
I want to thank the hotel team especially Beatrice for everything. This is not our first vacation at this hotel and Beatrice immediately remembered us and made our vacation perfect,thank you so much for everything.
Review by Avi Mor

Source: www.booking.com

#4
Great location!!!  Gorgeous hotel!
Nice and attentive staff.
Wonderful breakfast, had everything and in abundance.
We had an issue with our room and they tried to fix it, apologized about it and even offered to switch us to another room.
Con: need to wait a long time in line at reception (had to do it 4 times).
Review by Graziani

Source: www.tripadvisor.com

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