5-star hotels and residences reviews

Novotel Praha Wenceslas Square

/ Novotel Praha Wenceslas Square
Novotel Praha Wenceslas Square

Contacts

Country: Czech Republic

City: Prague

Address: Kateřinská 38, 120 00 Nové Město, Czechia

Phone number: +420221104999

Reviews

#1
Excellent location, seamless transportation links, room size good and what adds the most value is the staff professionalism and warmth. Our flight got cancelled on day 1 and on requesting to the hotel staff - they were able to allow us to check in the next day and explain the process in a very patient manner.
Special shout to the super stars at the front desk - Petra, Katerina, Mila :)
We would definitely come back again !! Thank you so much.
Review by Ishank Arora

Source: www.google.ru/maps/

#2
We stayed here for a few nights and found the location very central. The customer service was great and I would recommend you spend the extra money and opt in for breakfast. The breakfast buffet was exceptional. There was a lot of everything and constantly replenished by the staff. I would stay here again.
Review by Carel van Niekerk

Source: www.google.ru/maps/

#3
Didn't stay here so can't comment on the rooms or the price however staying next door and we can use their facilities and bar. Both very good nice and big for the size of the hotel. Distanced nicely from the main astro clock tower square 10-15 mins walk give or take. Nice more local places to eat with much more reasonable prices.
Review by James Godwin

Source: www.google.ru/maps/

#4
Overall, I had an okay stay at the Novotel Praha. In many respects, it was a good experience. But then however, there were several little details that made me feel that this hotel does not quite live up to the standards I'm used to from other Novotels across Europe I've visited before.
The staff was doing a great job. The hotel had a very good breakfast buffet. The room was spacious and the bathroom was good (the heated mirror was pretty convenient). Also the wifi was stable and fast (40 -70 Mbps). The location is also pretty good with the National Museum just around the corner and other attractions still within walking distance. Also, there's a metro station just across the street.
But then again, there were several little things... batteries in the tv remote dying, tear in the bed sheet, splatters on the curtains... So, the cleanliness was still okay but far from meticulous.  Also, the two small elevators do not meet the hotel's capacity. And the weekend I was there, one of those was out of order - very annoying during the breakfast rush hour.
I would rate this 3.5 stars and I would come again as the price was reasonable for what I got. It's just a little behind other Novotels.
Review by Dirk

Source: www.booking.com

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