#3
This hotel has five stars and after our stay, it is unclear why. The location of course plays a huge role in this rating, but besides the location, nothing about the hotel is ‘great’, just ‘okay’. I would not recommend this hotel to anyone considering the price and what you get.
- The service is fine but certainly not exceptional. They are friendly but it was obvious almost all of the staff were not highly trained, as one would expect from a hotel like this. They must have fired a lot of people due to corona and later had to hire back newer less experienced (and cheaper) staff.
- There seems to be too much traffic to handle for the staff sometimes, which leads to mistakes and disappointing communication. You have to chase after stuff yourself if you want an answer.
- The rooms are fine and mostly clean (although there was thick dust layer on the vases on top of a closet).
- The food (dinner) is nothing special. Also, I ordered a main dish that noted that the fish would be served with some type of pasta. When the dish arrived, they had substituted it for a potato, without letting me know. This is just bad. And furthermore, the choice in wines is very disappointing.
- Breakfast was good, although not five star quality. There is no chef making anything or taking requests. But the products available are good quality.