Nice but missing too much to go again!
We stayed 3 nights over New Year’s Eve time. The hotel is beautiful and superbly located. We booked it as it was recommended for location, and I never read the reviews. Now I have, and I agree with everyone’s opinions.
The WiFi was terrible on the 5th floor, didn’t try it downstairs. Lift was working most of the time, but dirty and very slow. Receptionists were very kind and friendly, but there was always a queue to get them. Concierge was very nice also, but didn’t have the correct details on New Years fireworks, and sent us on a wild journey unnecessarily.
Our privilege room was an excellent size with a teeny tiny tv, rubbish channels. Amazing double sink bathroom, brilliant shower with plenty of hot water, towels and robes. There was no tea/coffee making facilities, which are now common place I would have thought. Connecting door not soundproof, could hear conversations all through the night!
6 free drinks came with a 3 night stay, 2 cokes, 1 still water, 1 fizzy water, 2 Stella beer. Would have preferred 6 water really but they were ok.
The main disappointment for us was the bed. Room 535, it was incredibly lumpy. At one stage my boyfriend thought he was lying on his phone, until he reached for it to find lump mattress! Pillows were very small and went flat with heads on.
The main plus was the location, right beside the metro, the shopping and the museums. We also loved the heated outdoor cafe area. If you’ve plenty of cash, don’t care about WiFi and tea/coffee, stay at metropole!
Overall, we would not stay again, as the bed and WiFi was enough to sour our stay.