Electra Metropolis Hotel

Very disappointing
We have stayed here previously and it has been great but this visit was mildly disastrous. I am working overseas and my husband made the booking for a romantic catchup. He emailed it to me but when I arrived 7 hours before he flew in, the reception clerk would not let me in the room, despite clear documentation of the payment and the booking until my husband verified it. I explained he was in the air but they shrugged and said there was nothing they could do, so my long awaited shower was still hours away...
Finally when he arrived I was allowed into the room.
The balcony door lock was broken so a man with a drill arrived and pulled it apart to repair it. Then the toilet wouldn’t stop flushing and maintenance came again but the fix only lasted for a few hours and it’s now not flushing at all. Normally I’d ask for an upgrade, complain etc but you know what? I’m just going to leave, never come back and warn others that this hotel is not what it used to be.

Real 5 Star hotel
I stayed at this amazing place in the beginning of February while I was in Athens for business. Right in the heart of Athens, luxury and not such expensive.
I was welcomed by a smily young lady and the check in was so fast. The room was big enough and modern style decorated. The bathroom had all comforts, amenities etc.
The view from the window was very nice, what most of us, the tourists search for...Acropolis! But when I went for the breakfast on the top floor, then the view to Acropolis became better. All people was taking photos. The variety of the Breakfast....huge.
The swimming pool....bit big enough but gave a nice picture to the whole area.
I don't know if it is ok at the summertime, because of its size.
The Spa was interesting but there wasn't enough time for using it.I left it for next time.

Room was spotless but small. Amazing view from the roof restaurant
Stayed for one night end of January 2019.

The room was small but was modern, in perfect condition and spotless/very clean. The bathroom was the same.

The view from the hotel restaurant at the top is probably one of the best views in town on the Acropolis.

The roof swimming pool was closed in winter (not heated) but there is also a small swimming pool in the basement, with sauna etc.

Communal areas were also well decorated and spotless.

Hotel staff were very polite and helpful.

Included buffet breakfast had a large range of cold and cooked choices.

The hotel is very well located in the town centre, close to the parliament, the main shopping streets, the subway and walking distance to Acropolis and its museum.

Perfect location
Lovely modern hotel in great location for exploring Athens. 2 minutes walk to main square/metro line, 10 minutes walk to the acropolis and next to the main shopping streets. Breakfast was delicious with a wide selection available, and is on the 10th floor with absolutely stunning acropolis views. We also enjoyed a delicious meal in the restaurant on our last night. It isn't cheap but I don't think the views can be as good anywhere else in the city. The spa was small with only 4 loungers but luckily was not busy during our trip in January so we were able to enjoy the facilities after long days of exploring. Staff were friendly and attentive throughout our stay. We would highly recommend this hotel.

Very clean, central and very well designed.
A wide room, very clean, very kind staff. Excellent location, right in the center in the middle of Athens. A lot of the important sites are a short walk away. Breakfast was very rich, beautiful view from the roof garden. The hotel was all decorated for Christmas, just lovely. they also had a decorated central table in the entrance with Greek cookies typical for the holidays.

Spectacuar Hotel!
At the end of a long climbing trip in the Peloponnese, we treated ourselves to a few days at the Electra Metropolis while wandering around Athens.

What a delightful hotel! Our rooms overlooked the Acropolis, which we fell asleep and awoke to each day. It was my son’s first trip to Athens, and this view, while expensive, permeated our visit and provided an ambience and sensitivity to the splendor of the ancient city that was priceless. The bed was amazingly comfortable and the rooms are sound proofed and extremely quiet. Every night produced a long and satisfying slumber after long days of walking the city. The breakfast spread each morning in the rooftop restaurant was an amazing feast. There was no breakfast choice missing in the entire spread that I could see. From omelets to eggs prepared any way you like, to yogurt and fresh fruits, to fresh breads, cakes and croissants, to sausage, bacon, prosciutto, juices of every kind, machiattos, etc., the selections were sumptuous and delicious. When the sad time came for us to check out, we had to catch an early taxi to the airport before breakfast was served upstairs. The friendly concierge arranged for us to have a small breakfast waiting for in the downstairs bar at 5:15 am.

While we greatly enjoyed our visit and will stay here again on our next visit, this is an expensive, luxury hotel and there are one or two things they could do better. The reception staff and most of the other staff, with a few exceptions, were polite and professional, but rather cool and not very welcoming. In my initial interaction with reception, the woman told me that I had not already paid for the room, which I had. It took calling a manager to confirm this, and the receptionist barely registered her error. “Oh. OK.” One exception to the cool staff demeanor was the manager on duty the night before and the morning we left. He was engaging and warm and the hotel would provide and even better experience if it would clone his enthusiasm to the other staff. The hotel greeter and bellmen were also pleasant and helpful, as were the spa staff. Another minor issue is parking. There is none at this hotel - it is at the sister hotel, the Electra Hotel. While that hotel is only a few blocks away, driving there can be a challenge. If a truck is blocking the turn you’re supposed to take (drivers apparently park anywhere in Athens) or if you miss a turn, it can be a harrowing 15-20 minutes to drive to the parking! Driving in Athens can be challenging (hint: rent a small car), especially when tired after a long road trip to get there. Having someone at the hotel park the car would be a welcome service. Another option is to do what we did the next day and drop off your rental in Athens. A car is much more of a liability than a convenience in the city and many rental agencies have drop offs in the city so you don’t have to drive all the way to the airport.

I want to be clear that the few minor points described above did not affect our overall enjoyment during our stay. The pool, sauna, and spa in the basement were very enjoyable. One of the many memorable highlights staying here were cocktails in the roof top bar each evening while enjoying the lit Acropolis a kilometer away, with a stunning beautiful infinity pool bathed in a serene blue light. The Electra Metropolis is centrally located and very convenient walking distance to the ancient sites and innumerable amazing restaurants. Unfortunately, our climbing trip this December/January was cut short by unseasonable rain and snow(!). We will be back for a rematch next fall and when we stay in Athens we will be staying here at the Electra Metropolis.

A top pic for a 5* stay in Athens
Although an Athenian, I stayed there for one night to celebrate New Year’s Eve with a touch of style and glam.
Even though that our stay was only for one night, they were in position to give us an upgrade and honor our privileges with their partner airline (they always do so).
I have often sent friends and colleagues to stay in this hotel (and they were always happy to do so) but it was the first time for me. I was very pleased with the room, the quality of the materials, the design and the service. The spa area is more than adequate for a city hotel. The rooftop restaurant is of course outstanding! This along with its’ perfect location is what makes it for me one of the top pics for a 5* stay in Athens.
What is also important, is that because of its architecture most of the rooms (including std rooms) have are exterior (there is also a small number of internal rooms called art rooms).

Wonderful Hotel!
We have just returned from a fantastic stay at the hotel. The whole place was immaculate, the room was spacious, quiet, clean and modern. Nice toiletries, superior bed linen , robes and slippers, coffee and tea, water and Turkish delight were all included. The bed was huge and very comfortable.
The SPA was welcoming and spotless. The indoor pool was really warm and the girls who gave us a couples massage were superb professionals.
The highlight for us was the rooftop view from the restaurant of the Acropolis which was simply amazing . The breakfast served in this restaurant was fantastic as it offered a huge range of foods for all tastes. Guests were served freshly squeezed orange juice and newly brewed coffee on sitting down. The buffet had a wide range of Greek bread, superior quality smoked salmon with a crushed caper accompaniment and some local filo pastry dishes in addition to the selection of cold meats, local cheeses and the Great British fry up!
The location was simply wonderful, just a few steps from Syntagma Square , the main shopping streets, lots of restaurants and cozy bars. You could easily walk from the hotel to the Acropolis, Parliament building, National Gardens and the markets and local restaurants of Plaka and Monastiraki.

Beautiful views of the Acropolis, friendly and efficient service and a delicious cuisine.
Four of us decided to spend a chilly Winter's evening on the Tenth Floor restaurant and we spent such a good evening that four hours just flew by. We had a beautiful Aromatic Lobster Soup to start with, then two of us a the wild Asparagus Risotto and the other two had Homemade Ravioli. This was top up by a heavenly Pavlova with ice cream for desert. Two of us enjoyed wine whilst the other two were served bottled water. The bill came to Euros 168 - just over Euros 40 per head - excellent value for the ambience and view. There is a lovely verandah area which must be very romantic in the beautiful Greek balmy Summers!

Not a 5 star. It’s a 4 star.
We booked a superior room!!! And.....

Good breakfast- But people seriously queing outside as they can’t handle to volume.
Very noise-Windows not sound proofed
Shower leaking all over bathroom floor.
Superior room not as picture, shown classic room.
Got questioned if staying in hotel when wanted coffee on roof in evening - not nice.
Lighting control is very poor in room.
Moody over pumped security guards walking around in stab vests, who don’t get out of your way.
Charging over priced : for one coffee €7. And forget sugar spoon and side biscuit. No attention to detail.
Bin men 3am. - wake up every morning at 3am !!!

Shame as the Athens people are very nice and welcoming. Nice town.

Yes I know you are sorry. No apology wanted/needed. JUST REFUND ME MY MONEY !!!

I stayed at the Electra for five nights, and due to the time of year and Covid, the hotel was not full.
All of the staff were so friendly and helpful and nothing was too much trouble.
The location of the hotel was fantastic and I walked to and from all the major sites from there.
However if you are unable to walk far, you can catch the double decker bus from the Natural History Museum which is a five minute walk away.
Breakfast is included and there is plenty of choice with a high quality of food and drink.
The views from the restaurant and the terrace are fantastic, as you get views of the city, mountains and the Acropolis.

Per la terza volta torno all’Electra Metropolis in occasione della Maratona di Atene. Non prendo in considerazione nessun altro albergo, sto bene qui: palazzo splendido, totalmente rinnovato ma che lascia trasparire il suo passato istituzionale, camere ampie e lussuose, colori accoglienti, servizio e Spa di livello, vista dal ristorante impagabile, probabilmente la più bella di Atene. Non do il massimo solo per un dettaglio: quest’anno la colazione anticipata per venire incontro a chi partecipava alla maratona (un gesto sicuramente bello e di grande attenzione) purtroppo è iniziata con un po’ di ritardo, sono riuscita a bere solo un caffè e mangiare pane e marmellata. Negli anni precedenti invece era stata impeccabile, con il buffet completo. Non pretendo tutto il buffet ma mi sarei accontentata di avere qualcosa di salato o uno yogurt. Tornerò comunque il prossimo anno!

Great Hotel and Location
This hotel is very nice and a great location for walking around the old town.
The most spectacular view is available of the acropolis from the top floor dining room where a tremendous buffer breakfast is served. I can’t say enough about the view from the dining room—it never got old!
Lastly the hotel staff was attentive and helpful.

Pleasant, nothing 5 star about it
Pleasant hotel, in the middle of all the action in the very centre of Athens.
Nice roof bar, with a small outdoor pool up there which adds a nice touch.
Staff at the roof were great.
Beyond that, there is very little 5 star about this place. The views from anything but the Deluxe rooms and suites at the very top of the hotel is of a very ugly building across the road.
Furnishings are fine, nothing overly luxurious, but bedding is NOT great. I think they bought the pillows in IKEA.
Would give it a solid 4 star rating, maybe, on a generous day.
Spend a bit more and go to the Grande Bretagne if you want to see what 5 star really feels like. Price difference is worth it.

Liked • loved the property, close to everything. 10 min walk to the historical places. amazing view in 10th floor . generous with breakfast. house keeper cleaned our room everyday during our stay which it was great.
Disliked • all the staff were great, only when we leave the property on 11/05/2022 we requested a taxi to the airport to a tall guy in front door( he was helping people to carry their luggage) and asked him to keep our luggage for 15 min and I came back and told him i got the taxi. when the taxi arrived we asked him to help but he ignored us because we cancel our Taxi( i think he lost his commission as we cancel our taxi)- my husband had to carry x4 luggage to the taxi and he was washing us. we both surprised with his manner.

Liked • the room was beautiful, with super soft linens - I slept great. lots of great little details. location couldn’t have been better. still was quiet although right in all the action. the view was magnificent
Disliked • the spa wasn’t as nice as I had hoped. neither the jacuzzi nor steam room were hot. and there were kids playing and yelling … very strange for the spa!