New Years Stay
Amazing property with some real old-world charm. The entrance is grand and adorned with wood and gold.
Check-in was quite easy, however, there was a wait for our room. Given the time of year, and the occupancy was at capacity, we were given access to our room shortly after 3pm - so not too bad. We were also given an upgrade at check-in which made the wait a little bit more bearable.
The room was spacious with a good view of the buildings across the street. The bed and pillows were comfortable, however I did have to call for firmer ones, as that's my preference.
The bathroom was well appointed with amenities and towels. I was not a fan of the shower curtain - this really does contribute to making the hotel look a lot more dated - I think it's time for an update.
Rooms were cleaned promptly and thoroughly every day, and room service was quick and fresh.
A highlight of this stay was the day after new years when I discovered that they have a free movie channel with a great selection of films - perfect if you're recovering from a night out!
We were also graciously given a discount on a phone call we had to make back to Australia regarding some banking issues - it was originally a 230euro bill, which they did deduct a significant amount from; we didn't ask for it, the lady at check-out took it upon herself to help us out - thank you!
Definitely recommend this hotel if you're in town. We'll definitely be back!