The Merrion Hotel

Perfection!
Our four night stay at The Merrion was perfect in every way. The building itself, which was originally four townhouses, is beautiful, including its furnishings and amazing art collection. Its location in center city south is very convenient to many of the must-see Dublin attractions. The accommodations were terrific. Our suite was spacious and and perfectly appointed. The Merrion’s attention to detail is amazing. They have thought of everything. I cannot say enough good things about the service. Every single person we encountered was polite, friendly and helpful. This is the best hotel staff I’ve ever experienced. In summary, we have stayed at some very nice hotels around the world. The Merrion is at the top of the list. Well done.

Little Touches, High Impact
I go to Dublin for work quite a bit and honestly, just stay in whatever hotel Egencia suggests, so I didn’t choose The Merrion, but boy, did I love it.

Location is central, but seems a little more secluded than some other central high-end hotels - the staff are informal but attentive, the vibe is traditional country-house-in-the-city and there’s a lot of very comfortable public space across the townhouses - a must have from my point of view.

The Merrion is much bigger than you’d expect - extending back into the city block on which it sits; reception staff show you to your room, which always seems a little OTT to me, but you’d probably got lost otherwise..!

I had a good size, comfortable, room with lots of power points, good WiFi and an incredibly comfy bed. Free bottles of water (which bizarrely you don’t always get - I had to pay $5 a bottle in a Nashville TN hotel last week) and M&Ms among the in room refreshments.

Breakfast was in a lovely room with a great buffet and *really* good tea - a calm start to the day, reading the paper and checking emails.
I can’t talk about the gym, as the spa/gym only opens at 06.30, which for a business day is just too late - bit disappointing.

And then you come on to my main reason for writing this review, which goes to show that it can be small thing that really make a difference - and that the housekeeping team can really have an impact on guest experience.
The Turndown! All my toiletries arranged neatly, my belt spooled and place on an armchair, shoes placed neatly together - and get this! - Merrion bookmarks placed in the two books that were by my bedside.

Business travel can be dull and it’s not always nice being away from family and home - small things like this can really have an emotional impact and a positive effect on guest experience.

Nice work, Merrion team.

Wonderful 4 night stay, can't wait to return
From the staff making the booking over the phone to every member we encountered in the hotel, it is all about customer service at the Merrion. Bravo to the management, they do an outstanding job selecting and training all of their staff. Throughout our stay we were made feel like VIPs. We had 2 wonderful interconnecting rooms, our kids had balloons and cookies on arrival, kids bathrooms and slippers all laid out, no calling housekeeping to deliver them, the Merrion had already thought of it. We had an amazing Christmas tree in our suite. It is all about the details at the Merrion, staff are anticipating your needs. In the event something doesn't work, room key or something of that nature, the reception staff are coming to the door with your new keys. Well done to the staff at the Merrion, literally every single one we encountered, service excellence at its best.

" 5 STAR IN EVERY SENSE "
This is a beautiful hotel in a great location right in the center of Dublin . From the moment you arrive you are made to feel welcome ,from the smiling concierge to the very helpful and pleasant reception staff and all the staff that we encountered were the same ,makes such a difference to your stay !
The bedroom was spacious ,spotless and was equipped with everything that you would need .The reception rooms were gorgeous ,high ceilings , ornate plasterwork and comfortable chairs and the paintings on the walls are worth a visit to the hotel just to see them
Breakfast was excellent and we also had the afternoon tea which was superb ,such cakes !!

All in all one of the Great Hotels , a credit to the management and all the staff

Definitely recommended !!

Excellent stay at a fantastic hotel
The Merrion truly is a 5-star hotel. It has everything that you would expect from a hotel of this calibre - an extremely comfortable bed; an immaculately clean room; a perfect bathroom; excellent, friendly, and knowledgeable staff; a great pool; lovely food. Then there are the small touches that are thoughtful and unexpected. For example, one day I left my computer cord out - I came back to find that the cord had been tidied and kept together with a Merrion-branded cable holder. Another day I left my book, and since I had forgotten to bring a bookmark, I'd folded the page over. I came back to the page marked by a Merrion bookmark instead. Staff followed up with me to ask if I'd enjoyed activities that they helped me arrange. These kinds of things add an extra layer of polish to a stay, and take the Merrion above and beyond. I am very glad I chose to stay here, and look forward to doing so in the future. I also recommend the Tethra Spa, both for swimming and for spa treatments. The hotel is also in a great location that makes it easy to walk to a range of activities and points of interest.

Extremely comfortable and friendly hotel in splendid Dublin location
We stayed here for New Year and loved every minute of our 2 full days in Dublin. The Merrion is such a perfect place to stay - quiet but near all the places you want to visit in Dublin. We loved the bar for drinks and snacks and watched the afternoon tea ceremony which is extremely popular. The staff are charming and you are looked after from the moment you arrive until you leave. We stayed in the garden wing and our room overlooked the lovely interior garden all lit up with tiny Christmas lights - so beautiful. The breakfast room/restaurant is very smart but welcoming and comfortable and a sumptuous array of choice for breakfast. A good cappuccino too! We thoroughly enjoyed our stay here and can’t wait for another visit!

Wow wow wow what an experience!
We recently attended a wedding reception at the Merrion Hotel Dublin - a wonderful experience from start to finish. We checked into the hotel around 6pm the receptionist could not be any more helpful - she walked us to our room and the bellboy followed with our bags - such service! Our room was amazing the attention to detail was second to none. We were then escorted to a Champagne Reception and from there the wedding party were shown to the room where we would have dinner and what a meal this was. From the smoked trout starter to the mushroom soup and onto the beef mains and sticky toffee pudding I cannot fault anything. The wine flowed all evening the service was excellent there was always a waiter at your elbow filling water glasses wine glasses and checking if everything was ok. After a lovely night in our amazing room breakfast was lovely freshly cooked perfect! AS we were not leaving until 4 that afternoon our bags were tagged and put away until we needed them. I cannot praise this hotel enough having stayed in many hotels around the country including three other 5 starred establishments this has got to be the best we're encountered so far! Will certainly visit again!

The perfect start to our family Christmas
The staff are the most amazing bunch of people. the manager of the garden restaurant is an absolute pleasure he always makes us and our 4year old little girl feel so welcome and the food is always consistently great. Our room was just beautiful and the little bed that they make up for our little one along with her gown and slippers is just adorable.Connor Shaw is as always an absolute gent.The young guy that actually walked us to show us where the pool was , waited and showed us then how to get to our room was just so lovely. And you wouldn’t get that in any other hotel!And the conceirge, managing to fit our cases into a very packed (Santa) car , still with a smile on his face!The absolute perfect start to our Christmas.Thank you all!!

Simply the best
We had lunch in the Garden restaurant yesterday. It’s my fourth time eating there and it’s been so enjoyable each time. Firstly, even though it’s busy everywhere now pre christmas, it’s the only restaurant I have been in recently not trying to turn over tables every two hours. There was no rush and we could stay at our table as long as we needed. Secondly where everyone else seems to be offering a set 3 course Christmas menu there were no restrictions here. Fabulous menu. We had prawns and mango salsa to start and cote de boeuf to share for two. The food was delicious. Prawns so tasty and the beef cooked to perfection. Best meal I have had in a long time. An extra positive was the soft live music playing throughout. Just enough to create a wonderful atmosphere. The staff were all very pleasant. I can’t tecommend this enough.

The Best in Dublin
Our family of 6 had an amazing stay at The Merrion. The location is great... steps from Grafton street and other sights and restaurants. The rooms were much larger than expected and very well appointed. Luxurious linens and pillows ensured you had a great night sleep. Service at the hotel is also 5-star, with amazing and attentive staff. Although it was winter when we visited, we still enjoyed the sauna and spa facilities located in the hotel. We look forward to returning to the Merrion and Dublin soon!

Luxurious retreat in the heart of Dublin
Beautiful hotel with friendly attentive staff with the added bonus of a gallery of art treasures and a Michelin starred restaurant before you even step outside. Walking distance to all Dublin’s main attractions. We stayed before Christmas in the historic main house part of the hotel and we even had decorations in our room which was a lovely surprise. Breakfast was excellent and I’d recommend to anyone that is looking for a special place to stay in Dublin.

Superb hotel in Georgian House in central Dublin
We have stayed twice in the Merrion hotel this month. I can honestly say that it has got to be one of the best hotels in Europe. From the moment one arrives the friendly staff make one welcome and the standard of service is exceptional. If you arrive by car the hall porters will take it and park it in the hotel’s own garage.
The lovely reception areas are tastefully furnished and everywhere there are good original paintings by Irish artists hung in all the ground floor areas. The hotel owns a Good art collection and there is a catalogue of the paintings in each room.
The bedrooms are spacious and quiet, a lot of them overlook the courtyard garden, so no noise of traffic. They Are equipped with ironing board, kettle and tea/coffee making ingredients, plenty storage and cupboard space. A nice touch is the tidy ties which are put round the flex of your phone charger. The bathrooms are also spacious and well equipped.
There is a lovely indoor pool and steam room.
The lovely garden restaurant serves wonderful breakfast ( I particularly like the large honey comb) I have only had lunch there but my cousins who were also staying , had a really good dinner there.
There is a Pleasant bar on the ground floor and an atmospheric cellar bar downstairs.
All this luxury doesn’t come cheap, but when the surroundings and service are of such excellence I feel it is worth the expense.
It is an absolute treat to spend time in this lovely hotel and we will be back.

Special hotel that makes you feel special..
Stayed here for our second time on Fri 16th. Our first visit was very special made so by the staff,food and ambience. Our second visit was equally special. From the moment we arrived we felt like VIP's. Nothing is too much trouble for them and every single member of staff deserves to be recognised for their friendliness. Breakfast was wonderful, so relaxing and anything you could wish for was provided. We stayed in room 114. It was large,
opulent and literally catered for every need. I am so looking forward to my next stay..

We thoroughly enjoyed our first stay at the Merrion. Living and being from Dublin, we went back and forth with the idea of spending a night in a Dublin hotel for our anniversary rather than one outside the county but we are so glad we booked here!!

From the moment we got out of the taxi at arrival the experience was flawless. Every single staff member we encountered; the receptionist, concierge, bar staff, cleaners, waiters and waitresses, everyone was so friendly, pleasant and accommodating (in particular Joffin John our concierge who was brilliant and provided us with a really kind gesture for our anniversary-thank you!)

Our room was beautiful & immaculately clean. it was a lovely surprise to come back from dinner to see that the room had been tidied with a turn down service. We went to the pool twice and again, we couldn’t fault it. Changing rooms are fab and it’s a great touch that you are provided with a locker and fresh towel, robe and slippers each time. Both dinner and breakfast were gorgeous.

Overall it was such a lovely treat and we definitely plan on returning for future special occasions!!

The Merrion Hotel has set the standard for 5 star service in Dublin for a long time now. Having had a brief visit to the Merrion it’s pleasing to see this standards remain in place. Everything is a form of perfection and the service and friendly approach is second to none. Gardens still beautiful!

We spent a quiet NYE 2021 in the Merrion, and it was my first time staying here. What took me so long?!
I'm usually a fan of more modern hotels, but the Merrion's classic style and impeccable service at every turn won me over. We stayed in a deluxe room in the main building which was huge and beautiful, a perfect place just to relax and enjoy some room service. We also enjoyed lunch in the Garden restaurant which was delicious, and a couple of quiet cocktails in the bar.

We paid a short visit to the spa for a 25-min massage each as this was all that was available - in the expert hands of the therapists this felt like much longer! we then enjoyed the pool and steam/sauna which although now feeling a bit dated, were in perfect condition and we had them to ourselves during the time we visited, so felt completely COVID-safe.
A superb breakfast served in our room on New Year's Day rounded off a lovely experience.
My only constructive feedback would be to perhaps add a few more contemporary + healthy options to the restaurant and room service menus, the food offering is very traditional overall

Really enjoyed our stay here. Staff were amazing from the moment we walked up to the front steps. Really enjoyed our room - big dressing gowns waiting for us and a huge cosy bed. Afternoon tea was a lovely experience too. Will have to come back to try the spa!

A brilliant evening,  and our cocktails were excellently prepared by a lovely and professional man! The staff were very helpful and friendly as always. Always enjoy our visit to one of all time favourite relaxing venues.

Excellent service by highly efficient and friendly staff. Food is top class and portions are decent sizes. Highly recommended for anyone looking for a pleasant evening in picturesque surroundings while still being in a quite central location.