easyHotel The Hague City Centre

Like the rest of easy hotels. They are cheep and you get what you pay for. A bed and a bathroom and nothing more. The reason for lower stars was because the AC was way to loud. It was very efficient in lowering the temperature tho. And the service was poor at best. When we got there they did not even want to check if they had any rooms available for the night. They told us to come back 1.5 hour later. So we booked online instead.

Bad experience. The rooms are very small and often have two single beds where sleeping is stressful. The windows are completely closed. In the bathroom the sink is very small and it is inevitable to wet the floor. Upon my arrival they told me that the cleaning of the room would be done four days later but the floor was not cleaned, they just changed the towels and made the bed quickly. They have yet to learn the meaning of hospitality.

Rude Staff! It looks like the receptionist would like to not have guests so she would not have to work. I took a few minutes to check if I have all my belongs and the staff was super rude asking me to leave the room. I was a regular guest during the pandemic and the receptionist said BYE! You dont have to stay if you don´t like to be got out of the room like that. I was even considering to stay one more day.

I did not like it at all, it does not make you feel comfortable. The guy at the reception was nice and helpful but the problem was in the hotel and system they follow itself. Too expensive for a very small room with zero amenities. You have to pay for a hair dryer even. No closet, only a bed, tv, chair, hanger and the super tiny bathroom. The restaurant where you have breakfast is  separate and they don't own it, they just have some agreement with them. The check out is at 10am, otherwise you pay 15 euro to stay till 1pm, which is really so early. They just care about money and people are just numbers. The place looks like those student dorms with too many rules and trying to control everything. They try to look nice and advanced with high tech at the reception, but  it is just a look without any content. It is definitely definitely not worth the money you pay. Just go to a proper hotel that follows a proper hotel system and pay less. Today we went to Utrecht and paid less for a very nice luxurious proper hotel with all possible amenities.