00:05
hello and welcome to elite spa hotel
00:13
what can I do for you today
00:17
okay you would like to book a hotel room
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no problem for how many days do great
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do you have any preference when it comes
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to which type of room you would like to
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stay in no ok let me just check which
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types of rooms we have a paper pool
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ok great let's see to night all right
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I use the air that we have the economy
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grew which is just a single bed then we
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have my DLX rooms which is a queen-size
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bed I have this superior room which is a
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king-size bed and then we have the of
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course the Suites what's kind of really
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know which type every would you like to
01:29
book alright that's a perfect choice
01:34
would you like to have a card in you or
01:37
I see view the sea Mew is 50 euros extra
01:41
per night but I can assure you that it's
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totally worth it okay absolutely
01:50
we'll go for that option then I wonder
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is it the first time you're missing
01:58
you'll need spa hotel oh it is well
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welcome I'm sure that you will like the
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hotel yes
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well in order for me to this way I
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would love to get your passport so I can
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used see your name my last name good
02:23
okay thank you wow this is a really nice
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Passport why are you from
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do you like it there you do I bet you I
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would like to visit that place sometime
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okay thank you business so let me see
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would you just repeat your first name
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for me wonderful your last name how do
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you spell that
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mm-hmm great thing is the two nights
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right tonight let me see your date of
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birth and what here great and your phone
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number in case of an emergency
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mm-hmm Sarah or - okay sir - great so
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that was the details everything looks
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good would you like to pay with cash or
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card okay well it can do that when you
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shake out in two days so there's no need
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to worry about that right now okay good
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well
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here's your passport I'm just gonna
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check you on this card yes that for you
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two nights fine one two great okay so
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you won't be staying in room five one
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two I mean it's gonna sign my signature
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you so you know who you bake the room
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through so here's your card
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the real nice color right to access your
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room you use this card and just slide it
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in the door take it out and the door
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will open itself as I say the terrain
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will be if I want to sign my signature
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for you there so in case of any
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emergency or questions you know who to
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turn to okay and if you need me thanks
05:45
doc card then you can use come to me
05:48
okay good so here it is I just want to
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inform you about some technicalities
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regarding breakfast on weekdays it was a
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break for it though because done right
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first breakfast from 6:30 to 9 a.m. um
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weekend is that rec fost from let me
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sick
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7:30 to 12 to noon basically you can't
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find that information
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lack of the card just make it clear for
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you they're great
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there you go there's the card Oh or in
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the breakfast is served
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well it's the end of this home and of
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course you can answer that any time
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during breakfast hours oh you can also
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opt for room service uh breakfasts up to
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your room
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would you like that is that you would no
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problem
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I'll help you with that okay so we have
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this amazing menu but we fill in for you
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and then he is to hang it on the doorway
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Howie well I sort of hear the breakfast
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whenever you want okay good so the
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options you have it's there's a lot of
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things so you better keep up okay you
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better have the attention on me not
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somewhere else
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good so we have all right okay now we'll
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go through the drinks first
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okay so we have orange juice apple juice
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coffee decaffeinated coffee okay
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I see what did you say the second thing
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some oranges okay and some milk
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absolutely I'll fix that for you and
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when it comes to food
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one scramble things and then you said
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sometimes we butter normal aid would you
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like something else okay great
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what time would you like do you have the
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breakfast you can opt for either 7 a.m.
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until 10:30 basically 9:00 okay so room
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number 5 112 today is that sick of April
10:00
2019
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where is it the 7th no it's the CICC
10:07
number of person is what well you never
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know so just put this outside of your
10:19
room
10:23
okay gorgeous as you can see we have the
10:35
e here which stands for Haley so good
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I'm just gonna write that down so we
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don't forget you know you seem like such
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a nice and sweet person I don't want to
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forget your breakfast oh I almost forgot
11:12
if you buy anything in the minibar
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unfortunately it's not included in the
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price
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then yes fill in this little form how
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many now how many items you've taken and
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what mineral water or soft drink
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champagne
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white wine all that kind of stuff so
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we'll give you this thing you'll figure
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the rest out by yourself
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anything else
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hmm is he a spa
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well as he knew we are a spa hotel
12:00
that's my theory that that might be the
12:04
reason why you're here right hmm I see
12:09
well regarding this ball let's talk
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about that oh you can sit down because
12:15
this will take some time get all free
12:18
any anything to drink some water
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absolutely I'll fix every
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one of these so you don't like the water
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I'll put it here for you so in karting
12:50
baseball you might see it's very nice
12:56
this is a picture taken in sight it's
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really nice so let me see what it says
13:17
here in the information so there's a few
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different things to keep in mind when
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picking this ball if you just would like
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a normal spa day without any treatment
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then that would be forty nine point five
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years for one day
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okay then we have different treatments
13:42
if you would like the hammam ritual
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included and that would be seven to nine
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point five euros next if we would like
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just a classic spa and that's a complete
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package including many of our classical
14:01
treatments
14:02
I need includes massage pedicure and a
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facial then that would be three hundred
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and nineteen euros oh you could use a
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dual treatments or he energy spa
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treatment or whatever you like so it's
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basic lab to you
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do you like what I recommend well I
14:35
would recommend they her mom's Bar
14:37
ritual you lay on a bench basically
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which is hora where someone pours hot
14:45
water of you with fo and it's basically
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a cleansing ritual where they clean your
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hair your face and your body okay so
15:01
that would be something really good and
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of course that's only seven to nine
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point five euros Tommy's gonna see if we
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have any appointments for tomorrow's
15:11
which are they also that means check at
15:33
ok I can see that tomorrow we have the
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spa treatment use the normal spa
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treatment with massage and we have a
15:44
Hema ritual so this poor treatment with
15:47
massage is it 9:00 a.m. and I see that
15:50
you order breakfast that time so that
15:52
might not be appropriate and they have
15:54
mom my chole it it's at 11:00 a.m. so
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that might be better
15:59
do you want me to book that appointment
16:03
okay so what was your first and last
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name again
16:12
he's doing fine well good sir but that
16:17
now for you and of course the only thing
16:22
you need to worry about is speed aren't
16:24
I it's a miss boys that direct and you
16:28
just telling your name they will come
16:30
and pick you up okay I'm just gonna go
16:35
mark is something important stuff from
16:37
this one saying it can't wait at the
16:40
hotel room if there's anything else you
16:42
would like to if there's anything else
16:46
that you would like to include okay just
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to repeat what this party includes
17:32
afterwards it's a baby thing you know
17:37
29-degree pool you could see steam room
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in sauna Jane my fitness training uses a
17:46
path through the cow subtle purse and
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also some expensive body sounds good
18:00
great at this part tomorrow closes at
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10:00 p.m. so here's this one
18:18
and also if you would like to become a
18:22
member
18:23
I'll send you some information about
18:25
that as well is there anything else I
18:31
can help you with
18:32
oh oh I see
18:38
I can help you with that no need to be
18:41
worried what kind of dinner how you
18:44
going to dinner well then I see that
18:51
kind of a hurry so see what I can do
19:00
of course you need some laundry to fix
19:04
that problem can you see the shirts that
19:08
are affected by the terms I know will
19:11
help you that how many shirts I was
19:13
talking about - no problem
19:48
[Applause]
20:18
[Applause]
20:43
if I Swedish sex up we're talking about
20:47
eight yours here
20:50
yeah you won't receive it at 6:00 p.m.
20:53
tonight is that okay teri said 7:00 so
20:58
no problem great well I think we have
21:15
everything under control
21:17
I'm done the jacket we have done some
21:20
earlier mom's pirate Charles I
21:23
am giving you some information about
21:25
that member exclusive offer so we have
21:28
this ball of keeping your water I'm not
21:31
taking care of it that long as I said
21:34
the only thing now is for you to relax I
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love a wonderful experience here at the
21:43
EMA spa in the hotel and if there's any
21:50
questions then you can come down here to
21:53
the reception we're open every day 24/7
21:59
okay have a good day and a fantastic
22:05
experience LT is him
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