The level of service is unmatched!
We thought we knew what luxury was before staying here, but after our time at the Park Hyatt, our standards have been raised substantially. We've stayed with the Ritz Carlton and St Regis properties in the past, but the Park Hyatt far exceeds them all in every aspect.
Julia checked us in at the front desk. The process was quick and efficient. She walked us up to our room and explained how everything worked and answered any questions we had. She was very kind, polite, and dressed extremely neat and tidy. Not a single hair out of place. This hotel has amazing technology integrated into their rooms which greatly enhances the experience. The bed was comfortable and the shower was huge.
The hotel was kind enough to offer us a complimentary upgrade, which we gladly accepted. The inside of the hotel is absolutely amazing. It used to be a bank and so all the architecture was so beautiful and elegant.
The location of the hotel is ideal for all shopping and just steps away from other major sights. We could not have picked a better place to stay. From arrival to departure, we felt like royalty. When we come back, we will not be staying anywhere else except at the Park Hyatt Vienna.