5-star hotels and residences reviews

Hilton Vienna Danube Waterfront

/ Hilton Vienna Danube Waterfront
Hilton Vienna Danube Waterfront

Contacts

Country: Austria

City: Vienna

Address: Handelskai 269, 1020 Vienna, Austria

Phone number: +43172777

Reviews

#1
Great staff, lovely hotel.
This hotel is a little bit off the beaten track but that isn't really a bad thing.
The nearest metro station is about 5 minutes walk away and a taxi to the centre of the city is about 15 euros. The cost of this is completely offset by the fact that it is cheaper than the other two Hiltons in Vienna.
The staff from start to finish were brilliant. Very friendly and always willing to help. We hadn't realised that we had booked the same weekend as the Vienna marathon but despite the hotel being completely full there was plenty of space in the restaurant for breakfast and the executive suite had ample snacks and drinks for everybody.
A great hotel especially if you want to chill out or go for a walk along the river. Highly recommended.
Review by Terry B

Source: https://www.tripadvisor.com

#2
Stay here for the Danube!
Really enjoyed our stay here last week. A wonderful hotel, with views of the Danube to die for! The breakfast was lovely, and we really enjoyed the jacuzzi and sauna. We caught the metro from Stadion, and thanks to Vienna’s excellent public transport, it is easy and pretty cheap to get around the city from here.
A special thank you to the staff at the Executive Lounge, especially Reddy and Natacha who went above and beyond the call of duty by starting the ‘Happy Hour’ meal service 20 mins early as we had to rush off to the State Opera house for a show at 7pm. Also thank you to Ibad (sorry if I got the spelling wrong) at the lounge for the excellent service.
One thing worth noting is that the Executive Lounge is only open from 5.30pm onwards, but the quality and variety of the food here is fantastic. If/when we return to Vienna, we would definitely stay here.
Review by Chevaan S

Source: https://www.tripadvisor.com

#3
An amazing view from the hotel of the Danube.
Yes, this hotel is quite a way out from the centre of Vienna, but if you have done your research before booking you should be aware of this, so not sure why people mark it down because of its location. We stayed here as we wanted a hotel near to the Danube and this hotel is, it looks out onto the river which is lovely to sit and watch from the bar, the restaurant and the outside sitting area. To get to the main area of Vienna it was a quick and easy walk to Stadion metro station which was about 5-6 minutes away. The trains run about every 3-6 minutes through out the day it then took about 10 minutes to get into Vienna. We bought a 72 hour pass and this allowed us to use public transport for the whole of our stay. A taxi could also be used which was about 15 euro. If you don't want to have this extra travel don't book this hotel. When we visit Vienna again I will probaly book a more central hotel but for this trip I wanted to be next to the river so this was perfect.
Check-in was quick and easy. Breakfast was inlcuded and this was offered in the main restaurant. It offered a good selection of breakfast foods. If you wanted to use the hotel Wi-Fi you need to be a member of Hilton Honours which is easy to register for on the Hilton website. Not sure how often housekeeping visited each floor but a room service tray was on the floor in the corridor for the best part of 24 hours, this happened a few times during our 3 day stay.
We were staying in an Executive room of the 6th floor and the room was massive, twice the size of a normal hotel room. This allowed us access to the Executive lounge on the 8th floor from which you got an amazing view over Vienna. It was only open from 18.00 to 21.00 during our visit. There was a great selectionof snacks and alcohol availible. It appeared that many people/families may have used this instead of booking and paying for an evening meal.
The only thing that let it down was the bath/shower. The bathroom looked as though it had been updated recently with a lovely handbasin but the bath was incredibly small with a shower over the bath. You then had a shower curtain (I can't remember the last time I was in a room with a shower curtain) that had to be put into the bath to stop you from flooding the bathroom floor. It was incredibly cramped and not very comfortable. It would have been better for them to have removed the bath and put in a walk in shower which seems to be standard in most hotel rooms now.
Also the hotel still used sinlge use plastic bottles for toiletries again this seems to be a change that Hilton maybe should be looking at, again many hotels now have refillable dispensers, which are mcuh more environmentally friendly, especially if adopted by a large chain hotel.
Review by Stocst

Source: https://www.tripadvisor.com

#4
Liked -  Location next to River and city bypass road, and the view were nice. Big comfortable room, very tasty breakfast, avarage restaurant menu, great service.
Disliked - That was my first stay in this hotel but I felt like a second categogry customer. On each corner guest is reminded that they prefere the frequent guests from their loyality program. Parking spots under the roof, tables next to windows reserved for diamond members at the breakfast ( needed to explain my child why things like that happen).  But the worst thing i will remember was the water issue. I booked a water front room for a business stay but traveling with my family. I was suprised that the water in the fridge was free just for frequent customers, others must pay (4€). In the hotel that level that was just sad.
Review by Maciej

Source: https://www.booking.com

#5
Great staff, lovely hotel
This hotel is a little bit off the beaten track but that isn't really a bad thing.
The nearest metro station is about 5 minutes walk away and a taxi to the centre of the city is about 15 euros. The cost of this is completely offset by the fact that it is cheaper than the other two Hiltons in Vienna.
The staff from start to finish were brilliant. Very friendly and always willing to help. We hadn't realised that we had booked the same weekend as the Vienna marathon but despite the hotel being completely full there was plenty of space in the restaurant for breakfast and the executive suite had ample snacks and drinks for everybody.
A great hotel especially if you want to chill out or go for a walk along the river. Highly recommended.
Review by Terry B

Source: www.tripadvisor.com

#6
Stay here for the Danube!
Really enjoyed our stay here last week. A wonderful hotel, with views of the Danube to die for! The breakfast was lovely, and we really enjoyed the jacuzzi and sauna. We caught the metro from Stadion, and thanks to Vienna’s excellent public transport, it is easy and pretty cheap to get around the city from here.
A special thank you to the staff at the Executive Lounge, especially Reddy and Natacha who went above and beyond the call of duty by starting the ‘Happy Hour’ meal service 20 mins early as we had to rush off to the State Opera house for a show at 7pm. Also thank you to Ibad (sorry if I got the spelling wrong) at the lounge for the excellent service.
One thing worth noting is that the Executive Lounge is only open from 5.30pm onwards, but the quality and variety of the food here is fantastic. If/when we return to Vienna, we would definitely stay here.

Review by Chevaan S

Source: www.tripadvisor.com

#7
An amazing view from the hotel of the Danube.
Yes, this hotel is quite a way out from the centre of Vienna, but if you have done your research before booking you should be aware of this, so not sure why people mark it down because of its location. We stayed here as we wanted a hotel near to the Danube and this hotel is, it looks out onto the river which is lovely to sit and watch from the bar, the restaurant and the outside sitting area. To get to the main area of Vienna it was a quick and easy walk to Stadion metro station which was about 5-6 minutes away. The trains run about every 3-6 minutes through out the day it then took about 10 minutes to get into Vienna. We bought a 72 hour pass and this allowed us to use public transport for the whole of our stay. A taxi could also be used which was about 15 euro. If you don't want to have this extra travel don't book this hotel. When we visit Vienna again I will probaly book a more central hotel but for this trip I wanted to be next to the river so this was perfect.
Check-in was quick and easy. Breakfast was inlcuded and this was offered in the main restaurant. It offered a good selection of breakfast foods. If you wanted to use the hotel Wi-Fi you need to be a member of Hilton Honours which is easy to register for on the Hilton website. Not sure how often housekeeping visited each floor but a room service tray was on the floor in the corridor for the best part of 24 hours, this happened a few times during our 3 day stay.
We were staying in an Executive room of the 6th floor and the room was massive, twice the size of a normal hotel room. This allowed us access to the Executive lounge on the 8th floor from which you got an amazing view over Vienna. It was only open from 18.00 to 21.00 during our visit. There was a great selectionof snacks and alcohol availible. It appeared that many people/families may have used this instead of booking and paying for an evening meal.
The only thing that let it down was the bath/shower. The bathroom looked as though it had been updated recently with a lovely handbasin but the bath was incredibly small with a shower over the bath. You then had a shower curtain (I can't remember the last time I was in a room with a shower curtain) that had to be put into the bath to stop you from flooding the bathroom floor. It was incredibly cramped and not very comfortable. It would have been better for them to have removed the bath and put in a walk in shower which seems to be standard in most hotel rooms now.
Also the hotel still used sinlge use plastic bottles for toiletries again this seems to be a change that Hilton maybe should be looking at, again many hotels now have refillable dispensers, which are mcuh more environmentally friendly, especially if adopted by a large chain hotel.
Review by Stocst

Source: www.tripadvisor.com

#8
Very good
Liked -  Location next to River and city bypass road , and the view were nice . Big comfortable room , very tasty breakfast ,avarage restaurant menu , great service
Disliked - That was my first stay in this hotel but I felt like a second categogry customer . On each corner guest is reminded that they prefere the frequent guests from their loyality program . Parking spots under the roof, tables next to windows reserved for diamond members at the breakfast ( needed to explain my child why things like that happen) . But the worst thing i will remember was the water issue. I booked a water front room for a business stay but traveling with my family. I was suprised that the water in the fridge was free just for frequent customers , others must pay (4€) . In the hotel that level that was just sad.

Review by Maciej

Source: www.booking.com

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