Palazzo Veneziano - Venice Collection

Firstly, the staff at this hotel are simply first-class. The care and attention to detail are top-notch. Every single member of staff that we interacted with during our 6-night stay was fabulous! During our stay, it was my birthday, and the staff made a very special atmosphere in our room with rose petals spread literally everywhere, they had a bottle of champagne on ice beside the jacuzzi tub and acknowledged the celebration. All the staff I met on the day wished me a happy birthday and made the occasion special. The room we had was fabulous, we took a honeymoon suite with a jacuzzi bath on a separate level. The room was kept clean and tidy (they even folded our clothes) and is appointed to a high level. Location wise it could not have been better for us, it's close enough to the main areas of interest, but away from the busyness of these high traffic areas, which we really enjoyed coming back to the peace after a day of walking around. Staff were always very in tune with our needs and very, very quick to respond to our requests. For example, sending up drinks if we wanted them to our room (I actually don't how they done it so quickly at times!), even pressing a shirt for me at short notice for our trip to the opera. Can not recommend this hotel highly enough for a stay in this wonderful place. We will return and I would definitely stay here again. Our heartfelt thanks to all the staff.

Just returned after spending a fantastic Christmas holiday in this wonderful city. This was our third stay at this Hotel and everything was superb as always. The breakfast staff and reception staff are so courteous and helpful with nothing being any trouble. The room we selected was a standard double which is very comfortable and exactly what we required. Very comfortable bed, fantastic shower and it was immaculate. The Hotel is in a quieter part of the city which, again, is what suited us but it’s only a 10-15 minute stroll back into St Mark’s Square. Thanks once again to all of you for making it a wonderful Christmas and hopefully we’ll be returning again.

This is was our second stay at this lovely hotel and if we go back to Venice we will certainly stay here again. The staff is amazing! Prior and during our stay they went above and beyond to ensure we had everything we needed. I love the location. If you are going to go to Venice you are going to walk and being a bit away from the major sites is quite nice as it is super quiet at night. The room we stayed in was very comfortable and we adored the terrace! Don't hesitate to book a room here!

The hotel is in a great location. Pretty much 15-20 min walk to everywhere you need to be. We had a 2-level family suite for 4 of us. The upstairs had a 1/2 bath, queen bed and closet. Downstairs was a queen bed with a full bath. Very comfortable and had all the amenities we needed. The breakfast buffet offered great selection and it was affordable. What made our stay memorable was the service of the staff. Omar and his team provided outstanding service during our stay. He gave us recommendations to several superb restaurants in addition to gondola rides, and was patient in giving directions. They even made the reservations for us. As a platinum member, we appreciate and recognize top service and this hotel definitely hits the mark!