NH Collection Venezia Grand Hotel Palazzo dei Dogi

I wish I could put 5 stars because the staff and concierge service was super helpful and truly gave us great reco + handled all our bookings for everything we didn’t have time to plan for ahead of time, and they live up to the other 5 star hotels I’ve been fortunate to stay at. The gardens are beautiful and the pier at the back of the hotel offers a great view. However during our stay the hotel was being refurbished, spa was fully closed, restaurant too, and the breakfast was quite basic. All these downsides didn’t change the rates of the nights and none of it was explicitly mentioned at time of booking. I get it, there’s no perfect time to refresh the inside of a hotel, there’s no way to do that without hammers and drills for most of the daytime, but it shouldn’t be at the full price of the hotel rates for the guest who book at that time. Again, nothing against the hotel staff, all of them were indeed 5*, but more a message for NH management.

Beautiful hotel, very clean five star and is worth the stars. Staff very friendly and attentive. Two days in and looking forward to the rest of my stay. Four days in and a couple of things to note. There is currently work being carried out at the Hotel so banging and drilling during the day, this is not an issue for us as we are out exploring. However the Restaurant is also closed. The spa is still closed due to covid regulations here and an FFP2 mask must be worn in all indoor public areas and on all public transport.day 5 woken up by very loud  banging on water pipes where workmen working in the room above us at 7am. Continued for well over an hour. There is also scaffolding outside our window in the gardens Although I have enjoyed my stay here I would urge anyone coming to make sure they are in a room well away from the ongoing work, just nitpicking now as well, there are no tea making facilities in the room unless requested and are not topped up by room service, and the T.V. is years old and not a smart T.V.. Again this is not an issue for me as I didn't come to Venice to watch T.V. Venice is a truly lovely city and lots to see and visit here on foot and using the water bus. The water Taxi's are expensive though. Also look out for the people that grab you in the street as they will rip you off.

We enjoyed our stay at NH Collection Venezia Grand Hotel, super friendly and polite Staff, they helped us with every tiny detail, the hotel itself looks amazing, it has a big garden full with flowers and trees, very beautiful, the room was nice and clean, it was cleaned every day and the breakfast was very tasty. Thank you for everything.

Off the beat path, so nice quite area. Staff really friendly & helpful. Yes rooms are in need of a little uplift, but would i book here again, oh yes. Very convenient from the rail station or 2nd stop on water bus from the airport