Thon Hotel Polar

The desgin of the hotel building is not very user friendly, e.g. the hotel lift is at the emergency exit on 9th floor etc. The breakfast selection is good. However, the room is not cleaned on a daily basis. For a four-star hotel, it is not tolerated. Also the late night haunted experiences with strange sound from outside is scary. The hotel TV doesnt work properly with normal Norweigian programs. TV wireless connection with customers' own IT devices doesnt work properly. The common activity area on the ground floor frequently has unknown visitors - doesn't seem to be the hotel guests- which let me doubt the hotel security. Overall service is average.

A centrally located hotel with overall nice location. Check in was easy, the staff were quick, helpful and nice. The standard room we got had enough space but it was not overly big. The view was of a wall so that was not good at all. The breakfast offering was overall good and fresh. The reception staff were attentive and were happy to pour out a cup or two of coffee for me, (as the machine is behind the desk). Had a short talk with the girl in the reception over coffee which was enjoyable. Pricing was pretty good at 930kr.

Great hotel, amazing stay! Really helpful staff, helped us out with a mistake we made in our reservation. Breakfast top quality, would love to visit again. Thank you!

Nice hotel, chromecast in every room so you can watch your own stuff, good wifi and many electrical outlets, modern bathroom. However not all rooms are really clean. Mine was fine but my friends room had hairs and multiple chewing gums laying around and a half empty water bottle in the mini bar. Also everything in the mini bar costs money (pretty expensive) although there is no price list in the room and nobody tells you about this this at check in.