#1
My partner and I visited 24-26 December 2021. We had the most amazing time and loved every moment of our stay at the igloos. The walk to Santa's Village was short enough to feel close to everything, but long enough that we felt removed from the crowds and business of it all. The igloos are like a little oasis in the midst of this tourist area. The front desk staff were helpful with everything we needed and the restaurant/bar staff went out of their way to accommodate my dietary needs and my partner's love of good coffee. We enjoyed drinks in the lobby/lounge each night and felt we had plenty of distance from other guests for Covid safety. Our igloo was beautiful and comfortable. The only complaint was my partner woke up each time the inside heater turned on/off, but I didn't notice it.
Some specifics that might be useful for other travelers: My partner and I are both women and we felt incredibly welcomed by the staff at the igloos. I am a critical researcher and usually pick up on any micro-aggressions but sensed none. It felt like a very inclusive space! I am vegan, my partner is not. The staff were patient with me and helped me identify what I could/could not eat. The chef prepared some special dishes for me at the buffet dinner, and the bar staff checked ingredients for certain drinks when I asked. Overall, I don't like to put people out with my diet, but I never felt like I was a burden during our stay. The igloos were perfectly warm inside even during the coldest of temps (-15 to -20 c) and there are robes and slippers inside. The bathrooms are completely enclosed in the igloos, so you have complete privacy inside and out. Plus the floors are heated - total luxury! We saw the northern lights both nights during our stay, even though the chances were just moderate. We took walks around the grounds to check for them every hour or so during the evenings. My partner greatly enjoyed 'aurora hunting' between drinks in the lounge. We arrived at noon on check-in day and left our bags in the secure baggage area while we went and explored Santa's Village. We returned around 5pm to move into our igloo and it was a seamless process. If you're thinking of booking, I highly recommend the igloos.