NH Roma Villa Carpegna

Our family of four (two adults, two children) Stayed at NH Roma Villa Carpegna for a weekend in Rome. The hotel is clean and well-kept and the staff are friendly and helpful. It is a 6-minute walk from main bus stops into the city centre and a 30-minute walk from the Vatican.
We had a quick dinner there the first night which was decent albeit on the expensive side. The breakfast was also OK but could have found more variety.
The room was nice, clean and spacious. It could use some drawers etc for longer stays.

A very big plus is the swimming pool. The rooms are clean and the staff is friendly. Rates are good with regards to the location and facilities. If something negative, it is also regarding the pool and the pool men who is not very friendly nor helpful and treating people differently, some people can eat brought food others can't, some people can use any entrance, others can't etc feels quite discriminated. Additionally it is quite tiring with people, mainly Dutch and French, that reserve the pool chairs and being away for 2-3h since the pool has limited space.

+ Swimming pool/towels.
- Working hours from 11:00 till 19:00.
Broken umbrellas.
+Breakfast included
- Bad organization/ very slow/ people are waiting in the line/ small portions.
+ nice quite room, comfortable bed.
The design of the hotel is very interesting.
Futuristic style.

The hotel is pretty great based on its price, it delivers everything for a 4-star hotel with nights available for less than 150€. The room is clean, organized and everything works, not too small or big. I would improve a little bit the area of the pool, close it slightly later and maybe buy some heaters for it (even it not being so necessary during the summer). The breakfast is good, unfortunately few employees there are not able of speaking English but they are kind and gentile to try to understand what do you want. Due to COVID-19 (probably), the variety of the breakfast is not so big and you can't serve yourself either. In the night we decided to eat on the restaurant, the antipasti and the salade are perfect, good price, extremely tasty and the amount is perfect, what is not the case for the main dish that in my opinion was maximum regular. On the restaurant, we found the biggest problem of the hotel (easy to be solved), the poor barman of the restaurant needed to do EVERYTHING, serve people, give menus, run the food, make drinks, clean the tables, literally everything - this was hard to see since the barman is an adorable old guy that was sweating to make everything, it's cruel not giving him at least a partner on the restaurant. I worked as Waiter and I know how he feels after he finishes the shift, even more being in his 60+. We weren't able in focusing in the food because of it and on a certain point, we didn't want to order anymore to doesn't make his work even harder. The location of the hotel is amazing for tourists, everything is near by uber and the receptionists are kind. Final review: 8/10 but i wouldn't pay more than 150€ for a room here.