Infante Sagres

Had the pleasure of spending 4 nights in this beautiful hotel in a great location for exploring the city. Service levels were exceptional throughout and the Vogue Cafe was a very nice place to relax during my stay. Rooms also very comfortable.

I rarely see value in booking Small Luxury Hotel (SLH) properties via Hyatt for cash because the price differential is usually too high, but for one rare time, I found an SLH hotel with the same rates on Hyatt vs SLH, but it was for suites only (lower categories of rooms were more expensive on Hyatt, as usual).  I decided to book via Hyatt to earn the elite night credits which will most likely be needed this year, unlike 2020-2021. The hotel itself claims to be the oldest 5-star hotel in Porto and it was clearly a nice property for classic luxury and good service.  The room itself left a bit to be desired but if the price is right I can recommend it, although in the future I might book via SLH instead of Hyatt. My upgrade success at SLH is often subpar and this hotel was no different.  I booked a junior suite and received a mediocre +1 upgrade to normal suite as per the rules – they did not go above and beyond.  To be honest it was just a larger room and not really a suite, the bathroom was quite cramped, and to make matters worse there was wasted space at the end of the shower as they did not extend the enclosure all the way up to the wall. In the bedroom, the bed was oversized and very comfortable, but the views were non-existent – we could only see the inner court and the inside of the hotel restaurant from our low floor so it was necessary to draw the sheers for privacy. Breakfast was included as part of the Hyatt benefits.  The restaurant itself was stylish with very high ceilings so it was a nice venue to start the day.  There was a buffet with decent choices including smoked salmon, guacamole, sautéed veggies, in addition to more traditional options.  It was also possible to order egg dishes although the eggs benedicts were so-so. Overall Infante Sagres is a nice historical hotel with attractive common areas, the room was not the best but service was on point.  The lack of material upgrade added to the questionable value for the money of booking via Hyatt, however it’s not like Porto is shock full of properties from international hotel chains especially not at the luxury level so I can be more tolerant in the absence of fierce competition.  I briefly considered booking at InterContinental instead which is not far from Infante Sagres and realized that for my dates, a junior suite at Infante Sagres was only modestly more expensive than the entry level rooms at IC and I would get more space at IS, not to mention that upgrades at IHG are traditionally even worse than SLH and no breakfast benefit at IC.  I would consider returning to IS in the future but I might also try more standard and boring hotels instead to compare the value.

Absolutely wonderful 5 night stay in this fabulous hotel. Immaculately clean throughout and our room was beautifully cleaned each day. The staff were very attentive and helpful. The buffet breakfast was very well organised, and although we chose the last "sitting" there was always a plentiful choice. We ate here for 2 evenings in the Vogue Cafe and the food and drinks were no where near as expensive as a 5star hotel in the UK. Most definitely 5star luxury without the UK price tag!

Lovely hotel with spacious rooms and close to lots of beautiful attractions.  Service was fantastic, everyone from doorman to front desk was friendly and helpful. Breakfast was very good. Felt very safe required vaccine or negative pCR test. Everyone wore masks appropriately. Will definitely go back next time we are on Porto.