Renaissance Naples Hotel Mediterraneo

Fantastic location. Bell hops helped us with our bags on arrival and got our bags to our rooms quickly. Maid service was great and check in was smooth. Rooms and amenities were modern but a little small. The bathroom was a decent size but the vanity was lower than usual and we weren't in an accessible room. Also the shower pressure was great but it is in a tub and there was a glass panel that went part of the way back along the top of the top to prevent water from spraying out. This is as opposed to a shower curtain. The problem was the glass didn't go far enough back and water would spray on to the vanity and floor. The other issue is the hotel restaurant. Service wasn't great and they bring olive oil and balsamic in little packets. Why wouldn't a restaurant in Italy have proper bottles. The food was otherwise good.

Expensive for what's on offer. No tea/coffee-making facilities in our room, the breakfast was okay, but nothing special compared to similar Marriott group places elsewhere. The location is great, close to great dining in the Spanish Quarter and a short walk grom the old town. The views from our room and from the rooftop terrace were great.

Nothing to shout about this hotel other than good location. The amenities in the room are low quality, even lower than the Four Points that we have stayed recently at Catania. Good venue for breakfast at the rooftop. However, the food served were low quality. Cakes were dry and croissants were stale. Low budget bakery. Even B&B that we have stayed recently served better and fresher pastries and cakes. We opted for the stay for dinner package. The menu was nothing special but the service was good. In a nutshell, this hotel is over charging customers for what they are offering.

The Renaisance Hotel in Naples is a delight to stay in. My family were treated like kings and queens. Service was outstanding! The location in downtown Naples made it easy to get to attractions. The staff were simply the best!