Hotel Vier Jahreszeiten Kempinski München

This was my 2nd stay at this hotel and my impression has been very positive again. I stayed for a quick business trip and the hotel is really a treat and a great pressure of my business stay in Munich. I very liked the level of service, food quality and the specious rooms. Highly recommend. Thank you and see you again.

Great location. Unorganized service, needed to Wait for everything, from long wait in breakfast to unorganized checkin and checkout. The doorman and concierge service are great! Rooms are nice but small and can use some touchups.

So disappointed by this hotel, supposed to be one of the best in Munich. The concierge barely speaks English and we had to repeat multiple times some basic questions (where is the breakfast served, can you make us a wake up call at this time ect...). We had to leave the hotel at 6 am the day of the check out and they were not even able to provide us a breakfast box (despite the fact that  breakfast was included in the price of the room), we also had to carry our luggages ourselves, and on top of that they wanted to charge my boyfriend twice the price of the room (due to a "technical issue"). Room is small, no night housekeeping service, pillows are too soft. Spa is sub-standard level as well. I don't know about the hotel scenery in Munich but I wouldn't recommend to stay there, despite the very nice location. Not everything was a disappointment though, some members of the staff were really nice and willing to help.

I can recommend the very tasteful lounge & bar to enjoy some drinks in the evening. The service is extraordinary and you get great advice & recommendations for whisky or cocktails.