5-star hotels and residences reviews

The Ritz-Carlton Moscow

The Ritz-Carlton Moscow

Contacts

Country: Russia

City: Moscow

Address: Tverskaya Street 3, Moscow 125009, Russia.

Phone number: +74952258888

Photos

A truly beautiful and elegant place, enjoyed myself so mu...
A truly beautiful and elegant place, enjoyed myself so mu...
Breakfast buffet at The Ritz-Carlton Moscow. Cafe Russe h...
Breakfast buffet at The Ritz-Carlton Moscow. Cafe Russe h...
Great bar, fabulous view
Great bar, fabulous view
Ritz Carlton Moscow, very big room for my self, enjoy jog...
Ritz Carlton Moscow, very big room for my self, enjoy jog...
 The Ritz-Carlton, Moscow 5-star hotel<br />
Ulitsa Tvers...
The Ritz-Carlton, Moscow 5-star hotel
Ulitsa Tvers...
Ritz-Carlton Moscow - it's been standing here since 2...
Ritz-Carlton Moscow - it's been standing here since 2...
Sushi in Moscow at the top of The Ritz Carlton hotel. Wha...
Sushi in Moscow at the top of The Ritz Carlton hotel. Wha...
Early-morning stroll from my hotel in what must be one of...
Early-morning stroll from my hotel in what must be one of...

Reviews

#1
Magical two nights
We chose this hotel based on its location in Moscow. It is just a short walk away from the Red Square, the GUM store and the Kremlin. They have a really good restaurant called Novikov Bar with dim sum to die for! Greatly enjoyed our stay.
Review by TAndy6

Source: www.tripadvisor.ru

#2
Service is only okay
I’ve stayed at the Ritz-Carlton three times in the past two months on business trips. The location is great, but the service in the restaurants is extremely slow, and be warned: they close the breakfast room early, so you may find yourself having to go without that extremely expensive breakfast you paid for!
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Review by 988anked

Source: www.tripadvisor.ru

#3
Perfect location and lounge
We spent New Years at the Ritz Carlton and were not disappointed. The hotel is in a perfect location, right in the middle of town and moments from Red Square. We didn't realise the scale of the New Years celebrations that would be going on, but we could not have been in a better location! We also had the club lounge access which was worth its weight in gold. They have all different spreads throughout the day, starting from breakfast all the way through to dinner and dessert in the evening. The service in the lounge was excellent. We had a great view of Red Square from our room. We loved Moscow and will definitely be returning to this hotel
Review by GGalham

Source: www.tripadvisor.ru

#4
Nice hotel, great people.
The Ritz-Carlton is in walking distance to the Kremlin/GUM, Bolshoi and Pushkin Square, with a Metro-station nearby.
I had an executive suite on the 10th floor including a club-upgrade and was staying for 5 nights. The view was honestly not the most impressive and since the atrium was exposed to the O2-Lounge on top, it maybe was not even the quietest choice. Still, I hardly heard much of the music from above in the bedroom. For me the suite had the perfect size with a charming wood and marble interior. The service and staff were great. Alina always kept the suite perfectly clean with a smile and the Club-staff were attentive and delivered a top-notch service, creating a nice and calm atmosphere at the CL.
Booking at the O2-Lounge was flawless and efficient thanks to Ms. Timosheva. The service on all four nights I’ve visited the O2-Lounge was (again) impeccable and on another level thanks to Rusef, a very friendly and attentive waiter from Azerbaijan. To be frank, Rusef had that sort of character I’ll expect to see from supervisors inside central European 5-Stars or even in Monaco, so service-wise you will be in good hands.
Outside the O2-Lounge is the Macallan-Bar where Igor will care for a great experience at the (Hands down) best spot for a dinner with view on the Kremlin. And if you like to have a nice glass of whisky after dinner – well, you just have to slightly turn your head to see some very nice examples from the Macallan distillery.

Check-in, check-out and airport-transfers went flawless too, in the end it is a “no-brainer” to recommend this hotel.
(On a side note) in comparison to other hotels (Like in example a Shangri-La or a Peninsula) there was no proactive contact with the senior management or a GRO which is a bit unusual since a good CRM often delivers valuable feedback for QC
Review by Andrew-Bauerfeld

Source: www.tripadvisor.ru

#5
Very impressive
This hotel is tres impressive with amazing facilities and great restaurants and bars. The rooms were simply amazing as they are really decked out and very spacious. So so luxurious. The top bar is also very cool with great view of Red Square.
Review by tuldge

Source: www.tripadvisor.ru

#6
Nice stay
We stayed at the Ritz-Carlton in October 2018, as the last stop of a pretty long trip.
The hotel building is very nice, centrally located near the Red Square and many city's attractions.
The lobby buzzes with people most of the day, as it seems that the bar is a very popular place to meet...
The king room was comfortable, separate shower/tub (bathtub faucet leaked immensely). Convenient Nespresso machine, but housekeeping failed repeatedly to leave extra capsules and milk, and sometimes forgot to replace used cups... I had to ask for a new iron, as the one in the room didn't work.
Check in was OK, we had a light lunch at the bar while waiting for the room to be ready. Check out was slow (perhaps because it was 1 am in the morning...??) As we had reserved through Amex Platinum Travel Services, we were granted credit for food at the hotel, but they had forgotten to apply the credit on our account, so we had to go over the whole check out process again. Also, I realized once at home that they had forgotten to add the Marriott Rewards number I had provided at check in. It was later added, after contacting Marriott and the hotel manager directly.
The lady Concierge was helpful in arranging our transportation to the airport (at a fixed price, which the driver finally increased...). The other Concierge (male) didn't prove very helpful when asked for subway directions.
O2 lounge has an amazing view of Red Square and the Kremlin. We had a couple of drinks and light supper before going to the Bolshoi ballet. Food and service, average.
Breakfast was good, many options available.
Overall, we had a nice, comfortable stay, but I had expected certain details to be more taken care of at this category of hotel
Review by LaHormiguitaViajera

Source: www.tripadvisor.ru

Description

Location
As central as you can get. If you snore too loudly you might wake up Lenin in his nearby Red Square tomb. The horrendous Moscow traffic is the only drawback to being this central. Not that you’ll hear it once you are inside

Rooms
Guest rooms and suites offer large layouts in Moscow with windows overlooking the city, dedicated workspaces and marble bathrooms with separate rainforest showers. The lavish Presidential Suite with scenic Kremlin views features a spacious living area with a library and a grand piano

Food & drink
Discover four Moscow restaurants on property, including O2 Lounge with seafood, cocktails and a rooftop terrace with the Kremlin views, plus Russian dining at The Ritz-Carlton Lounge & Bar, indulgent breakfast buffets at Café Russe and pan-Asian fare at Novikov Restaurant & Bar.

O2 LOUNGE
A fashionable rooftop restaurant, lounge and terrace with unrivalled views over the Kremlin and Red Square. The stylish setting is perfect for award-winning cocktails and seafood including caviar and sushi.

CAFÉ RUSSE
A sumptuous breakfast within a glamorous, neoclassical setting of the Café Russe restaurant. Enjoy an impressive selection of dishes over a glass of home-made lemonade or a sparkling rosé.

THE RITZ-CARLTON LOUNGE & BAR
The dramatic hotel lobby is the setting for champagne, spirits, light bites and traditional Afternoon Tea. The lounge is open 24 hours and features live music in the evenings.

NOVIKOV RESTAURANT & BAR
Modeled after its London predecessor, this Pan Asian restaurant honors simplicity in both its style and cuisine. The bar offers more than 15 varieties of sake.

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