We had afternoon tea and couldn't have been more impressed. As you might expect, from the second you walk into the lobby, it is almost overwhelmingly impressive. Staff are everywhere, and can't be helpful enough.
We were early, and so went for a drink in the bar. The second we walked in we were being shown to a table, given drinks menus and offered complimentary nibbles. After our drink, we went downstairs to the ballroom, where tea was to be served. The grandeur of every inch of the Ritz has to be experienced to be believed. There was an excellent 3 piece string/piano ensemble playing as we ate, which just added to the wonderful atmosphere.
The quality of the food was sensational, and the standard of service was everything you'd expect from such an establishment. We were offered more sandwiches, tea and cake as soon as someone saw we were getting low and, for nearly 2 hours, were treated almost like royalty.
I cannot recommend afternoon tea at the Ritz highly enough. The food, the environment and the overall experience are something to be treasured.