#12
To start with, the employees are brilliant - caring, friendly, attentive and great personality! Although having a personality in the hospitality industry might not seem professional, I love the authenticity it brings. Also, there seems to be a lack of communication among them, or it might be the lack of desire in finding better solutions. And it’s rather disappointing since the hotel is a medium size, and they can increase their efficiency. Nevertheless, they are a great team considering they’re still in the forming stage. Thought, I see potential in achieving the performing stage, I’m a bit doubtful.
Then, I’m disappointed in seeing the poor utilities for the employees. Contrary to the believe of customers are at the heart of the business, one needs to consider that a business is run by employees. Yet, they are different types of stakeholders and a fair comparison could be difficult. Nevertheless, employees can make or break a business as much as the customers. Although, the building might pose some challenges in the renovation process, you should at least be able to have a proper ventilation system.
On the other side, the food and wine is close to heaven! The dining room holds several awards, among them a Michelin star. I especially love the presentation - colours, sizes, shapes, quantity (not to say that the taste is less satisfactory). Also, the wine list is undoubtedly one of the most fulfilling I’ve seen so far - with about 25 countries, and probably about 800 types (rest assured you have all the help to find your wine). On top of this, the prices are fantastic! Yet, I suggested you stay away from the tea since there is a need for a higher hygiene (not only rinsing the tops, but using a special chemical, especially due to their material). Though, rest assured the place has 5 starts rating for food hygiene.
Adding to this amazing package, there’s the garden - gorgeous looking with all the flowers, great size, well maintained. And the brand overall - with the cute sheep thematic. It’s indeed something really unique. So, you might want to try it at least once.