Rosewood London

This review is for the security staff and the loading bay manager. I deliver to this place regularly and must admit they are some of the coolest guys I come across on my night shift. Always willing to help me get my boxes through the door and constantly telling me I need to slow down I work too hard. Just all round genuinely nice people.

We had a great stay at Rosewood London. The edifice is admittedly imposing when you pull up under the arch at the entrance, but in the best way. Externally staid and formal, our experience at the hotel was anything but. We found everyone on staff to be profoundly cordial and approachable. We spent some long days exploring London and returning to the Rosewood each night was a most welcome respite. I expected small rooms and cramped baths in so stately a European hotel but our room was contrarily spacious and easily fit the king bed and a foldaway.
Although I generally avoid hotel restaurants when visiting a city with as many options as London, jetlag found us downstairs at The Pie Room one night and it was a shockingly good brasserie. If you're in the neighborhood, just eat there regardless of your accommodations. We invited some local friends to the hotel for a post-workday (for them!) happy hour and they were surprised a restaurant/bar so good lay hidden just a few blocks from their offices.

We are a games hire company Jukebox45s. We were brought in to provide a pool table, air hockey. Ping pong, foosball table, pinball for a football team staying at the hotel. The staff were at the hotel were great. We even got some coffee. Just wanted to say thanks.

Very pretty hotel and the bar is super fun downstairs. That said, the hospitality at the hotel left something to be desired. The relationship between the staff and guests felt extremely cold and corporate. Don't get me wrong - this is not a complaint about the staff or any particular staff member in particular. Rather, it is the culture of the hotel that seems to not place much emphasis on making the guests feel at home and well taken care of.