An oasis away from the madness of Soho!
from the minute we arrived, it was five star all around. Staff was very nice and helpful on check in.
Our room decor was very cool - we were in a deluxe room and I just loved all of the different textiles and color schemes. The room was the perfect size for us to have enough room to spread out after traveling for 2 weeks. And the bathroom - LOVE, LOVE, LOVE. I actually used the bath to relax from a long night out prior and watched a movie while doing so. The shower is the best we have had - the water pressure is superb (we can't get water pressure like that in the US). Bath products were lovely and I immediately ordered full size versions when we got home. The bed and linens were perfect and so comfortable. One of the best hotel beds we have slept in.
Bar is very cool with a super hip vibe and nice bartenders. Room service was exactly on time prior to our early departure and was very good - the fruit especially was so good.
We loved the location. It is absolute madness outside of the alley but once you step back into Ham Yard, it is a lovely refuge.
And probably one of the best things was the service from the concierge. We had brought some wine that we purchased in Madeira because they were not able to ship back to the US. When we asked if they could recommend a place to ship it, they said they would take care of it. Which is always what we want to hear - took that stress off of us for the day!
This is probably one of our favorite hotels we have ever stayed (and we travel quite a lot staying at luxury places). We will be back