#1
No tea/coffee machine in your room (I always had one in three star hotels). Housekeeping was discontinued (due to COVID precautions, an easy excuse if you ask me). Shower was leaking, as others already noted. No mini fridge. Iron board that I asked for was of the cheapest quality ever. Weird smell in the hallways, as if something was burning. Room was clean though. Check in/check out went fine. Won't be coming back though.