What can I say about this hotel?
Well it is just impossible to find any fault at all.
We contacted the hotel prior to arrival asking to check in earlier - around 11am. They replied almost straight away saying no problem at all and no extra charge.
A great start!
On arrival at the hotel it gets even better - we are given a free upgrade to an apartment and Yana gave us a perfect introduction to the hotel and all the information we needed She is a credit to the hotel.A lovely young man took our bags up to our room and wouldn't accept a tip from us stating that he was just doing his job.
The apartment was massive and immaculate and I mean immaculate. I couldn't find any dirt or uncleanliness anywhere. It is rare to find such a clean and modern hotel room. We had a bedroom, kitchen, living room, eating area and large bathroom and the views were spectacular.
We found a lovely welcome gift from the hotel which was a nice surprise.
The stay was so comfortable that we actually stayed in the room and rested for a couple of days instead of going out.
We also got complimentary chocolates and water every night and a leaving gift too.
All staff are so lovely and obliging. They will do everything they can to help you.
We had a call from reception on the 2nd day just to make sure everything was ok.
The gym is lovely and quiet with fantastic views and modern technogym equipment.
The hotel is about 20 mins drive from the city centre but don't let that put you off because taxis are very cheap and easy to get. The hotel can order you a taxi or you can uber and it's slightly cheaper.
There is a shopping centre next door where you can get plenty of food to self cater.
I'm trying to think of something negative to say about the hotel but I genuinely cannot think of anything negative to say.
We will stay here every time we are in Kiev and I would like to thank the staff for giving us such a lovely stay and we hope to be back again very soon when we next have business in Kiev.