Always happy to be back
Stayed here several times already, last two check-ins - this November.
And have to say, that every time enjoy it a lot!
Love to be back every single time)
So if you’re looking for a place to stay in Kiev and have enough budget for it - Hyatt would be a great choice - as for service.
Breakfast there is absolutely great - use you’re time wisely to be able to enjoy it fully;)
Also - Front Desk team just amazing! They have awesome professional concierges (btw one of them is Les Clefs d’Or member, which is of a high value for real travelers), reception team is very friendly, helpful and polite, and their Front Office manager - genuinely involved in the process.
So if management reads this feedback - I want to highlight two names - Ekterina and Valeria from Front Office- for being very helpful!
As for hotel itself - I have to admit it feels already little “tired of all the guests”, but still - it’s the best mattresses to sleep on! :-)
I personally don’t really enjoy the smell on the floors (air flavor), but it’s not a big deal comparing to all the strengths of the hotel in general!
Will be happy to be back!