IntercityHotel Hamburg Hauptbahnhof

Had a very good stay and the hotel is perfect. Quiet rooms, great location, good value and decent breakfast which offered a full and good range of cooked and continental. The staff in the hotel are very professional and at the same time helpful and friendly. Can’t really fault it and would definitely stay again if visiting Hamburg. Highly recommended.

Place: It is very near to Hauptbahnhof and other near attractions in Hamburg. Stuff: check-in: Fast everything was ready and it take less than 5min. check-out: was unfriendly answering with yes or no, no greeting or wishing however it was a fast process I just return the key. Room: Very quiet and Clean room with basic stuff like a bottle of water, the refrigerator was empty but working. The inner view is a view of other buildings no garden unless you are on the last floor you can see the roof of other buildings. Food: I didn't try it overall I can see it is a good hotel.

I like the Intercity Hotels, good service and hospitality but this time in my room was very cold, even after asking to solve this issue the temperature in the room was not warmer. Also, during 3 days no one cleaned the room, even didn't take the garbage.

Rooms are pretty nice and clean, but staff make you feel like you are in a very serious place. No one smiles and don't you dare walk in the wrong direction! There are rules, you know! We didn't feel welcomed there at all.