5-star hotels and residences reviews

Grand Hotel Amrâth Kurhaus

/ Grand Hotel Amrâth Kurhaus
Grand Hotel Amrâth Kurhaus

Contacts

Country: Nederland

City: Hague

Address: Gevers Deynootplein 30, 2586 CK Den Haag, Netherlands

Phone number: +31704162636

Reviews

#1
I spent last week at the Kurhaus with my parents. I was a bit worried when I read the reviews in before-hand and have to say nothing is further from the truth than the overall rating of 3.9. From the check-in to check-out everything was excellent. The check-in was friendly and quick. The rooms were clean, normal big hotel rooms and the beds were comfortable. The breakfast had many choices from cold cuts, eggs, fruits, yogurts, juices etc. and if one would want an omelette it will be made fresh in the kitchen. The breakfast crew was super friendly. The check-out once again was swift and friendly. No complaints at all and if I ever get the chance again to go to Scheveningen I will for sure spend the nights in this beautiful hotel. We loved to stay in this historical hotel and of course if you like modern then don't stay here.
Review by Barbara Allaart

Source: www.google.ru/maps/

#2
Pros: Good location. Would be great if there were easy ways to get to the promenade without many stairs (we're old and feeble). Through the restaurant is one long staircase down. Out the front is stairs up and down one side. Or a long walk to a street on the other side.
Good rooms. Would be great if they were bigger. But old grand hotels around the world usually have smaller rooms, so that would have been very unexpected!
Cons: Room keys keep deactivating. House cleaning occasionally leaves dirty sheets or only 1 towel. Front desk seems understaffed and usually has long waits.
Review by Richard Tummers

Source: www.google.ru/maps/

#3
Did not stay at the hotel (and never will now after this experience) but rented one of the halls for a wedding reception at the infamous Kurhaus. As beautiful as it looks on the outside, that's also how badly the interior is taken care of and maintained. Such a pity. The service was an absolute joke, we were being told to stop the party at 12 although we paid for the hall until 1 am. On top of that, we paid for valet parking but no one took care of the car. The reception staff was very rude and could not communicate with us in a decent manner. They talked to us as if they were the paying guests and not us. It seemed like the staff were a bunch of students/interns who were making up what to do or say on the spot. Cheap labour in a 5 star hotel where you'd expect (and pay for!) competent and decent staff. All in all, too expensive for what you get, staff is incapable, rude and inconsiderate so would NOT recommend you waste your money and time here.
Review by Rapa Singh

Source: www.booking.com

#4
Went to the Hotel for a wedding reception. The service was an absolute joke, staff did not know anything and there was no manager around. The reception staff were super rude and forced us to stop the party earlier then communicated before. They were incapable to talk to us in a decent manner, I wonder how this hotel can call itself a 5 star hotel when customers are of no value to the staff. Very unprofesional,  I would NOT recommend anyone to go here!
Review by Piri Singh

Source: www.tripadvisor.com

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