InterContinental Dublin

Great Hotel
Had the pleasure of attending a friend's 60th birthday here over the weekend and decided to treat ourselves to an overnight stay. From the moment we were met by Radimar at reception all the way through to checking out today we had the most fantastic experience.
There was a high number of well trained friendly staff who really understand the meaning of customer service.
Our room was fantastic - very comfortable and spacious. So much so in fact that we were delighted that we had availed of a late checkout.
The food, both at the party and at breakfast was second to none.
We had no down-sides to our experience and look forward to visiting again

Amazing Hotel in an Average Location
This hotel is one of the best I have ever had the pleasure to stay at. It is well maintained, very clean, pleasant staff and extremely comfortable.

This is what you would expect out of 5 star accommodations! This hotel delivers all.

The bar area was beautiful and the food was wonderful. I have no criticisms here what so ever. Be sure you dress appropriately and be prepared to spend some cash! However even though the cost is high for the food a drinks, it is such a wonderfully delightful experience, it is so worth the money.

The room was high end decorated, well stocked, spotless and quiet. See photos. I enjoyed a relaxing bath in the spa tub and took advantage of the ability relax while on vacation in busy dublin!

My only complaint is the location. It’s not very very central to down town historic Dublin. You will need to catch a cab or drive and pay for parking. It’s about 20-25 mins without heavy traffic. A few pubs and restaurants nearby but not a great selection.

All in all - amazing hotel. We felt very refreshed and taken care of after leaving. Highly recommend

Amazing long weekend in Dublin!!
I stayed at The Intercontinental Dublin with my other half for a long weekend on an employee rate, and it was our first time in Dublin. The Reception staff were absolutely amazing, and our room was ready when we arrived at 12.30pm. The room was spacious and the bathroom was fantastic with a big shower and deep bath. Housekeeping did an amazing job also. The hotel is away from the city centre, but we loved the area of Ballsbridge as it's a lovely area to walk into town from. On a sunny day, you can definitely walk into central Dublin in under an hour, and to 3Arena in 20 minutes. A taxi only costs around 15 euros though. The spa is lovely, and the staff are a credit to the hotel. 10/10 weekend away

Luxury and splendor with personality
100% Amazing. Just book it. If you want a super luxurious hotel that goes the extra mile to make you feel special, then this is the place. Great dining at all meals in Seasons restaurant too. The staff are so welcoming and genuinely friendly. Sarah Geoghegan at the front desk is a breath of fresh air. She’s really efficient and super helpful and nothing is too much trouble. Jane and Debbie on front desk are also extremely helpful and kind, always smiling and most obliging. These are the people who keep me going back. The personal touch. We stay at the Intercontinental in Dublin each time we visit the city. We have stayed in a wide range of room types and have always had utmost comfort, spotlessly clean rooms, all the facilities you might require and a feeling of utter indulgence and pampering. My children are very welcome and are fussed over and spoiled with little treats.
Location is excellent. Not too far from the City Centre but in a nice area where we feel safe walking around in the evening. This is a great hotel and I don’t think I can do it justice. Even after just one night there you feel like you have had a holiday. We will most certainly be back. For sure.

Disappointing
I arrived at the hotel for a romantic getaway with my boyfriend. We had complained at our last stay about front office unable to tell us when our room was ready and we had to wait until 6 o'clock to enable us to actually get into our room making us miss our transport for a concert.
On this particular stay we arrived to the hotel and we were welcomed back. I have an employee discount and was told that I had to pay as I go and was not aloud to use my employee discount due to not having a credit card. I explained I stayed here before and did not require a credit card in which the receptionist did not seem to please. She then said that She would leave it open but we would not be aloud to dine in the seasons restaurant for no apparent reason? When I asked why this was she just replied its how things are now...I checked the contract of IHG employee rate with my manager who is the spokesperson for our employee rate and he said it counts for all food and drink within any hotel. This left us quite annoyed due to the amount of money we spent on the room and the disappointing stay we had the last time. Food in the lobby lounge was beautiful but the service was terrible. Waited 20 minutes for someone to take our order and during courses all we could hear was laughter from waitresses instead of coming in to clear our plates. To get attention for drinks was impossible resulting in us walking to the bar ourselves. The room was gorgeous but the disappointment from both the reception staff and restaurant staff made us feel uneasy. It would take us a long time before we go back to the intercontinental after feeling so uneasy from this stay.

Expensive but gorgeous
I don’t normally frequent such expensive hotels, but had business in the area and other options weren’t available. I am glad that is the case; from the reception staff, through bar staff, cleaners and janitors everyone was s complete delight. The bar is lovely but not pretentious, the food is delightful, and the rooms are stunning. A real gem!!!

Very nice stay
My wife and I recently stayed three nights during a recent visit to Dublin. Check in was fast and efficient and we were offered an upgrade at a cost from the IHG points booking we had made. Whilst we accepted it in hindsight we would probably just have taken the standard points offering.

The hotel is certainly in the grand style and looks imposing from the road and is certainly to a high quality throughout. It belies its age as I thought it was late 1800's/early 1900's but I was told it was around 20 years old. It certainly is a very nice and thoughtfully designed building.

The Junior Suite that we had was spacious and well designed. Without a doubt the best room we stayed in during a three week visit to Europe.

We found the hotel just a little bit further out from Dublin city than we expected but found using the train (a short walk down the road) to get about quite easy. Further along the same road is the small town of Sandymount which has a range of nice restaurants and pubs.

Unfortunately we didn't get to eat any restaurant meals in the hotel but did enjoy snacks and drinks in the bar area in the evenings. All very nice.

We would certainly stay again next time we are in Dublin. Recommended.

First class
An absolutely amazing stay from check in to check out. Can't find fault with anything to be perfectly honest. The breakfast is the best I've ever seen,and myself and my wife would especially like to thank Jacqueline who showed us around the breakfast area and went out of her way to fetch a kids activity pack for our 5 year old when I remarked on how much he'd enjoyed it on a previous lunch visit.

My daughter and I stayed for one night in a junior suite. Large, very comfortable room with kingsize bed and the option of converting the sofa into an additional bed if required. Very friendly and professional staff. The hotel is in a good location, short bus journey to the city center. We had a very enjoyable dinner in the lobby lounge. The breakfast was excellent and included a large buffet selection and a variety of cooked to order options. We will definitely be back for another stay.

The Intercontinental was an ideal location for a quick trip to Dublin last weekend, our room was very comfortable, breakfast was top class and the pool was very relaxing. The staff were very helpful and went out of their way to locate a charging point for my EV, unfortunately we couldn’t get one so hopefully that’s something the hotel can add to their extensive list of facilities.

We found this hotel excellent in everyway. I these times of restrictions we had no fear whatsoever. From the concierge to cleaning staff the whole team were amazing and could not do enough to make our stay enjoyable and treated you like a relative rather than a guest and we could not recommend this hotel more. We stayed 3 nights over new year and came back relaxed and revigorated by the break and the whole team that took care of us in such lovely luxurious relaxing surroundings. Can't wait to return

One of my favorite hotels in Dublin. It is in Ballsbridge next to the RDS and US Embassy and more quiet than the temple bar area hotels as it is more remote. The building is beautiful, the service excellent and the rooms spacious. What keeps me from rating it 5 stars are the beds. The bed in my executive room was very saggy due to an old mattress. It was uncomfortable.to sleep on. Perhaps it should weigh even more into the rating as a great night of sleep is the essence of a hotel. However, the rest of the experience was excellent.

A very good hotel but I've had a slightly disappointing meal there recently in the lounge. Service was not as usual and food was mediocre. I've been there before and had excellent service so I hope this returns to normal soon!

Nice hotel, beautiful rooms, and pleasant overall experience, but giving it 4 stars just for the following reasons: their spa is a bit outdated, it seems that there is shortage of staff at reception and in room service; the only way to get a response for me was to come physically down to reception. But when it comes to dinner service, there is a bunch of waiters all staring at you.

Bedroom very comfortable.
Bar food mediocre.
Breakfast very poor.
There was even a 5 euro supplement  for omlette or eggs Benedict.
Fresh orange juice and the homemade bread best thing on menu.
Sausages tasteless, mushrooms grilled in oil, hash browns not good. Poached eggs as hard as a bullet despite asking for soft runny eggs.
Car parking a hefty 18 euro extra....25 e for valet !!! This is not city centre.
Reception staff need to learn more customer service skills.