Clayton Hotel Cardiff Lane

Let’s start with the positives. Great location if you are going to 3arena or the theatre. Is this a four star hotel? Yes and no. In terms of amenities it has a restaurant, gym and swimming pool so worthy of 4 stars. (Full disclosure I didn’t use them so can’t comment). Are the rooms and service 4 stars? No. The web site states a range of luxury toiletries. In reality this was liquid hand soap in the shower (was hoping for shower gel and shampoo). Room was a bit rough around the edges. Yes it had a kettle, a few tea bags and and iron, but then so does a travel lodge. Would have been nice to have a mini fridge, maybe even a bottle of water. (Usually things you would expect for 4star) Toilet seat has certainly seen better days… if guest relations wanted any more feedback, I am always happy to discuss further. My email is on account and room was 713. 3 stars based on the room.

Low tap pressure in 605 and the shower would not move to a cooler temperature, it only ran very hot. Room was clean. Only decaf black tea available in the room. No AC in the rooms. Mattress and pillows were of a good standard.
Reception were polite but the combination of COVID screens and face masks make it difficultly to hear a word they were saying.
Breakfast was good.
Location is excellent if you have business at the convention center.

Across the canal from 3 Arena.
Largely talented,  happy, professional Staff.
Very good food, but, slightly limited menu.
Can't really fault the place, & look forward to any excuse to stay again!
Our only issue, stayed Monday - Wednesday,  after the concert on Tues evening, the chap in the ground floor bar, was totally out of his depth. However, the lady in charge of the 1st floor restaurant,  quickly came to the rescue.
Just wish I'd been able to drag myself out of the excellent beds, in time to sample the breakfast !
Highly recommend the Pork Belly starter, had it twice!

Great hospitality, they helped us when our travel agent messed up our reservations. Restaurant food is very good as well. Buffet style breakfast and its good quality. Rooms were clean and neat. We had one with 2 beds. There was a TV a desk, a table and chairs for them. I would definitely recommend it.