Radisson Collection Hotel, Royal Copenhagen

Fabulous hotel in a great location
We are delighted we choose the Radisson Royal. We were welcomed by a warm friendly reception team. The concierge team are great, very helpful and full of recommendations!
Breakfast was good with enough choice to keep everyone happy. Really nicely presented.
We are in room 609 which has a lovely view of the Tivoli Gardens.
There is a functional gym attached to the hotel which guests can use for free, which has allowed us to burn off a least a few calories but hard not enjoy the amazing food in Copenhagen!
Would 100% stay here again

Design heritage education
As practicing architects and designers, our recent stay at this hotel actually fulfilled a life-long dream. Lets' start with some context. We had always known that we wanted to be architects at a relatively young age, and one of the catalysts that directed us down that career path was being inexplicably but inexorably drawn at a tender age to a certain illustrated volume of architectural works. We ended up repeatedly checking out this, and other rarely-perused design books, from the local public library. As one of these oft-neglected volumes on modern Scandinavian architecture, this particular edition covered the Arne Jacobsen-designed SAS Royal Hotel extensively. The book's pictures and drawings of the design of the hotel and its bespoke furnishings captivated our imaginations ever since. As a result, we felt like we knew this property intimately inside and out, in our minds, by the time we were eleven years old. The hotel became our own secret obsession, probably because nobody else seems to be checking out this book, or any other design volumes for that matter, from the library. Over the years, this hotel transpired to become a temple that housed the altar of Jacobsen that we would worship in our imaginations, while we pursued in the following decades the craft of architecture. Finally the opportunity to visit Copenhagen came in the present day. Although we did not have the chance to book the legendary room 606, staying at this hotel was fulfilling a pilgrimage nonetheless.

When you have such high expectations, you're almost inevitably bound for some sense of let down, if not outright disappointment. Thankfully, our experience conformed more to the former than to the latter. The biggest disappointment comes from the fact that the ground level floors have been significantly altered since 1960, and therefore the scope of the hotel has been greatly reduced. The air terminal and atrium are now gone, and half of the podium portion of the complex has now been subdivided and leased to external commercial and retail outlets, namely a gym (accessible to guests) and supermarket (which may be convenient for travellers, but all these changes feel somewhat incongruously tawdry in such an icon of Danish architectural heritage).

However, what remains inside the hotel is still amazing to behold: the famous spiral stair; the mid-century minimalism of the elevator lobby; the egg and swan chairs; the Louis Poulsen lamps in the rooms. As to be expected, the most recent renovations to the rooms are tasteful and up-to-date, which may please most travellers, but for design connoisseurs, you wish that more of the original elements could have been preserved-- both in the rooms and in the public areas. Radisson management should understand that this hotel is a national treasure, and that its mid-century design heritage is its strongest card in their deck, and they should have played it to the tilt (instead of timidly, as they have done here so far). Hopefully, one day they would strive to make this establishment a UNESCO World Heritage Site-worthy destination, by strengthening or restoring the original design elements.

In terms of location, one cannot find a more central property, as it is virtually adjacent to the central station Københavns Hovedbanegård, to the Tivoli, and to the main tourist office. You can be at the airport within half hour, door-to-door, without taxi. By deciding to stay here, you are also ticking off an item on your list of must-do's of Copenhagen attractions. Saving time should offset the relative high cost of staying here. Par for the course at a five-star establishment, the hotel delivers on all the basics: cleanliness, competent housekeeping, impeccable front desk and 24/7 room service, comfortable bedding, adequate room temperature control (with nice operable windows), sufficient supply of towels (in a variety of useful sizes, a nice touch for picky North Americans), inclusion of bath robes and slippers and hair dryer, good water pressure and water temperature controls in the bathroom, very customisable and varied lighting schemes, enough electrical outlets to charge your piles of modern junk, and adequate toilet pressure. The food service here is top notch. While expensive, the breakfast buffet is gloriously sumptuous. Not only does it highlight renowned Danish pork and dairy products, but if also offers East Asian options such as dumplings. Finally, all staff members from the bartenders and concierge to the chambermaids should be complimented on their professionalism.

You can still admire the then-innovative curtain wall system, the bespoke furniture and fixtures in the public and lobby areas, but you cannot but feel a tinge of loss, when you know what had once been here. However, an experience here is still a worthwhile lesson in history of modern Scandinavian design, but it is sadly an incomplete one.

Great location fantastic hotel
Stayed here for three nights in a corner room on the 16th floor and had a great stay. Two minutes from the central train station and city centre you couldn’t get a better placed hotel.
Room was spacious with the requested twin beds and well equipped and very stylish,great walk in shower overlooking the city.
Breakfast was really good with a selection of hot and cold buffet.
All the staff were both curious and helpful (Thanks to Kurt the concierge for showing us room 606)
If you’re looking for a hotel for your visit to Copenhagen then this one should be on your list.

A stunning place to stay in Copenhagen
We returned to Copenhagen after a 20 years gap. We previously stayed at the Royal, however the place has undergone a refurbishment and what a change.
The hotel is right at Central Station so easy access from the airport. We were met by Vicktor on reception and he was outstanding. He explained what amenities were available to us and then informed us we had been upgraded to a suite.

The suite was amazing, with a separate living and sleeping area, walk in wardrobe and an amazing bathroom. We were on the 14th floor so the views over Tivoli were amazing.
The breakfast in the Cafe Royal was outstanding, stunning selection of hot and cold food, served by professional enthusiastic staff.

We stayed for 2 nights at the Royal and enjoyed every minute. Simply a wonderful hotel in the heart of Copenhagen, and with the refurbishment has moved it to a different level.

Thank you for an amazing stay, we will return.

Great Hotel in Good Location
What a wonderful experience& introduction to Copenhagen for our 1st visit to this lovely city & country.
We were part of a large group of around 100 persons & the hotel was able to handle it with ease. The hotel is in a good location in downtown Copenhagen & across the road from the famous Tivoli amusement park. Easy access to downtown Copenhagen.
Great hotel in a good location. Copenhagen is a lovely city, very enjoyable & will return for a 2nd Visit.

Christmas break in Copenhagen
The hotel is centrally located, very close to the train station so very easy to get there from the airport.

The interior is lovely, with Arne Jacobsen chairs and lamps etc in abundance, which you would expect from a hotel created by this designer. Our room was really nice, with panoramic views of the city, taking in Tivoli gardens.

It rained heavily during our stay and unfortunately the rain came into our windows, we complained to the front desk who sent towels etc and explained its the age of the building, don't let this put you off staying, the Hotel will assist and it was particularly extra heavy driving rain.

Breakfast is a busy affair, don't arrive late, service is a little slow, you need to be patient, but the food is nice, there is a good selection of hot and cold food. Service is also slow in the bar.

The hotel is opposite the entrance to Tivoli gardens, we were there for Christmas, so the gardens are beautifully decorated and very festive. The town spreads out across the hotel, its really in a great spot for sign seeing.

Concierge are extremely helpful, making dinner recommendations and bookings. They were particularly helpful when we needed something to do with three kids on a very windy and rainy Saturday!

Copenhagen itself is very expensive, everywhere, be ready to pay heavily for everything you do.

Im glad we visited, its been on my bucket list for a while, I wouldn't return again, but had a super weekend.

First Class!
I travelled to Copenhagen with my mother for a weekend trip the last weekend of November. The minute we arrived to the Radisson Collection, we knew that it was going to be a weekend to remember. From the superb and attentive staff, to the views of our room, everything was top class.
Every member of staff could not do enough to help us, they seemed to really care about their visitors. We stayed on the 17th floor, with a view of Tivoli - which was an incredible treat!
However, the breakfast was something to remember. There was so much choice, about 5 different stations (fry, breads, fruits etc,) and even a gluten free section. What topped it off was that we could have also picked from the menu - fresh porridge and eggs benedict to name a few.
The hotel is only across the road from Tivoli, and a 20 minute walk from Nyhavn.
It was everything we could have asked for during our short stay, perfect location and a perfect atmosphere!

Simply excellent.
Stayed in this hotel for a weekend - and it is truly excellent, with a fantastic interior, and one of the best breakfasts I’ve had at any hotel. The rooms are on the small side, as are the bathrooms - but it is so tastefully decorated that it doesn’t really matter. The beds are superbly comfortable, and the toiletries and gown/slippers are a nice (expected) touch. The free gym next to the hotel is a great perk. The windows do a poor job of blocking out street noise though - lesser starred hotels do a better job than this - but understanably this building is on the older side. Also just a heads up - any room next to the elevator will drive you nuts - 1317 is one such room. Overall a very good stay, in the middle of Copenhagen.

Subpar experience
We got a nice corner room on a high floor with spectacular views. The room had been refurbished recently as were the public areas. Most of the staff members were friendly and helpful. Sadly, that's the positive part of the review.
We weren’t satisfied really. The hotel is very expensive for what it delivers in return. We, for example, paid 240€ in a low season with prepaid rate excluding breakfast. Yet there wasn’t even a soap dish in our bathroom. So we requested one.
When we returned to our room we found out that no soap dish was delivered. Instead, the soap was placed on a hand towel without replacing the towel that was used for the soap. Not what one would expect in a hotel of this level. The wet bar soap made the sink area very messy.
All hygienic products such as dental kits were placed in a very odd place: on top of toilet seat! Actually, we didn’t even find those amenities first because it didn’t come to our mind to look for them there where they were.
Only after we requested dental kits and used the toilet seat we saw those original dental kits so we ended up having four dental kits – but only for a while. During the turn down service the extra dental kits were removed. Also, the extra water bottles we had asked before were now taken away. What a bean counting!
The welcome gift for Radisson Rewards members was just ridiculous. It consisted of two olives and a tiny piece of cheese, a size of a thumb, to be shared with two persons. We complained since that made us feel teased rather than valued.
For the compensation we received bubbles, fruits and – a soap dish to be taken home. That exceed our expectations but I would recommend the hotel to order the soap dishes to each and every rooms. The cost can’t be enormous.
When we checked out a receptionist asked how was our stay. We said it could have been better but didn’t want to start explaining everything since there was a queue behind us. However, the receptionist insisted us to explain even though he clearly was aware of the issues since he mentioned all the compensation we got. He made us feel embarrassed, that we were so unthankful for anything.
Finally, we asked to receive frequent flyer miles instead of Radisson Rewards points and gave the frequent flyer card. The receptionist confirmed this. Yet we have received the Radisson Rewards points and the miles we specifically asked for are missing. Just unbeliavable.

We stayed again at Radisson Collection Hotel, Royal Copenhagen 11-14 November 2021. This hotel is definitely the best hotel in Copenhagen.
In addition to luxurious rooms, a fantastic breakfast is served.
The staff exceeded my expectations and delivered service which you don't find elsewhere in Copenhagen. I look forward to visiting xx again

This hotel built in 1960 and representing classic Danish design of its time is close to the main railway station and therefore to the airport at Kastrup. It’s an easy walk into the pedestrianised city centre and its shopping, bars, cafés and restaurants, and only about 20 minutes on foot from any haven. We think it’s an ideal location with a fabulous view over Øresund to the bridge and Sweden. The hotel is well appointed with excellent English speaking staff, and they were managing the Covid situation well. Highly recommended

After two years of living at home and in isolation we felt confident enough to return to an old favourite in the knowledge that they would have the highest standards of Covid mitigation. The rooms were immaculate, the health precautions were very clear and reassuring. A second home from home.

I never really write reviews but this experience made me feel it was worth while to do so! Cool lobby, nice/clean rooms, staff that was amazing (the lobby manager knew her sh*t and helped us a ton with fixing a booking error). Fantastic experience would go again.
If there is anything to complain about I would make the breakfast included, feels kind of standard at hotels nowadays. Otherwise loved it.

I selected the hotel as it was part of the room block for a conference I was attending at the Swiss Tech Conference Center. The front desk staff are warm and friendly. While I can't speak French, there was no language barrier whatsoever; in fact it was that way almost everywhere I traveled in Lausanne. The grounds are very lovely and tranquil, and just across the street from Lake Geneva. Very convenient to the lake walk and attractions in this part of town. Also very convenient to metro stop which can take you everywhere you would like to go in the city. The views of the Alps across the lake are stunning and relaxing. Magnificent sunrise, and if you travel a few blocks east same can be said for sunset.

When eating here you are prepared for the prices - but the service still blew me away! It was fantastic food and the waiters were very kind and gave of plenty of time between courses but never too long.
They were so kind and catered to every need.
The food was immaculate, even though as a vegetarian there wasn’t much to choose from everything was fantastic!
My family of meat eaters also loved it.
If you are wanting to treat yourself and someone else this is perfect.
Just book it in plenty of time.

I absolutely love this hotel. Close to Lake Geneva (which is called Lac Leman, in case you ever speak to somebody from Lausanne) and to IMD Business School. There is special atmosphere of calmness that I like. The staff is always friendly and the breakfast just as I love it to get ready for the day. Thank you.