Tangla Hotel Brussels

Best Hotel I have stayed in for a long while
Excellent Hotel. Tastefully decorated with a heavy oriental theme which adds character whilst maintaining all you expect from a modern hotel in a major city. From arrival to departure the staff were professional and attentive. The public areas and rooms have all been recently refurbished to a very high standard with an oriental theme. The hotel achieves a perfect balance of modern 21st century hotel and orential influence which makes the whole thing a little different, but still somewhere that offers all a modern hotel should. I usually go for chains like Sheraton, Radisson, NH etc. when away but, this is now my "go to" Hotel when in Brussels and location allows. It's out of the centre but it's a nice place so will put up with that and let Uber take care of the rest. Would definitely recommend and will definitely stay again.

OK as long as you want everything standard
This is a perfectly nice hotel, so called Asian/Japanese inspired.

The annoying part with that is that my room had no door to the room with the shower and sink, and there is a glass wall between the bedroom and the shower room. This means that if two of you are travelling together and are on separate schedules it is hard not to wake the other. For 259 Euro I would expect better design.

Also, I had recently had an upset stomach and did not want much foor. I ordered the "seasonal wok" for room service, and it only had carrots, celery and canned mushrooms, hardly what I expected.

One morning included the breakfast buffet, the other did not. I asked if I could just purchase a fruit salad, and was told that no, it was the 30 Euro buffet or nothing. Most hotels of this calibre at least offer you an option.

Also, my group had negotiated late checkout, I even got a letter from the hotel about it, but had to argue with reception to actually activate it.

Do not spent New Year in their restaurant!!!!
Just had the New Years Eve dinner in their restaurant with friends hoping for a great meal and some quality time. All we had was a disaster menu and very expensive wine. We have paid 89 Euro per person - for a menu which was supposedly focused on seafood and including a glass of champagne. Wine was paid separately (98 Euro for a bottle of unimpressive red wine and another 50 Euro for a bottle of white wine). Some of the dishes were uneatable - traditional Chinese cake; the seafood soup. Every time we waited for some decent food to come, but no single dish could be called festive or making up for the number of stars associated with this location!
The service was done in a rather speedy manner so that everything was over at midnight. Soon after midnight the waiters were cleaning and letting you know that the show's over and people should go. The company of friends was great but the dinner was a fiasco!

Staff with threatening bad attitude.
I will try to be fair and honest in my review,the hotel location is good if you need health treatment at nearby hospital (my dad case) or if you are accompanying yiur kids for University.The hitel is nice,clean,confortable and the food is good.But the attitude of staff is left to be desired.When we were presented with the penalty bill for my dad smoking in his room,the attitude of the staff was really threatening and explaining she had picture proof,like if we were criminals in a court room.You ask for 6 days extension for 2 rooms and they are unable to offer you any special rate but a rate more expensive than the online accessible ine.Ask fir a bit of check out extension and you will be told a charge will be added and quite understandable if the hotel was busy.The mabagement and staff have to understand its these littke gesture that keaves the biggest imoression with guests and make them come back.We finally mived at nwarby crowne plaza and surely will nit return to this hotel .

overnight stay
Very good service & experience. Friendly efficient staff. particularly the drivers to and from airport.I will recommend Tangla for business and holiday stays. Desk staff polite and efficient. Breakfast staff could be more helpful. I had to enquire where I could get a cappachino & it was a long time coming. I was halfway through breakfast before it was ready. otherwise ok.

The best hotel in Brussels
This place is so exceptional I highly recommendvery relaxing and staff are just waow splendindthe wellness is very relaxing and the rooms are just faboulousthe hotel is very big and the staff treats you very well.I really love it. It will be my 4th time going there. just love it.

Highly recommended for professionals
I had the pleasure of attending a professional gathering at the Tangla Hotel. The meeting room was well equiped and allowed for all of us to be able to follow the presentation. The drinks and walking dinner afterwards provided a variety of foods, cold and warm, so there was something for all to enjoy. Staff is friendly and correct, always ensuring that your evening is running smoothly. If you are looking for an impressive location for your next professional event, don't look any further. Book the Tangle Hotel!

Smart Rooms, Generally good service, off location
Spent 3 nights for a conference. Rooms seem small but are laid out efficiently and there’s no wanting for storage. Bartender in the evening was great - very friendly and attentive, though much of the breakfast staff ignored their patrons. OK spread but nothing special, no eggs to order offered, fruit salad but no spread of fresh fruit.

Bed was extremely comfy, tv turned off automatically (which i like since I fall asleep with it on) and bathroom/shower are all good, though the first time using the shower I got much of the bathroom wet as the shower door isn’t flush with the wall; I ended up using the shower door to “sweep” water INTO the bathroom. HVAC worked well, lighting intuitive, lots of storage and flufffy towels/robes.

Don’t really get all the Chinese touches throughout the hotel - I assume its Chinese-owned, and this just doesn’t seem authentic to the area. Pool was nice even on a November afternoon, though there were no towels to be found.

I tried to cancel my last night upon arrival as a travel agent missed my request for a 2 night stay. The hotel refused to waive the 3rd night charge, so I spent 1 more night here than desired as I wanted to stay in a more touristic location downtown. Have never had a hotel refuse to shorten a stay w/o a fee, and the hotel was EMPTY this last night.

While the hotel is isolated, its a 10 minute walk to a metro station, then 20-25 minutes to Belgium’s central locations.

Certainly a nice place and 3 great nights’ sleep, but I wouldn’t return here, largely due to location.

Perfect stay
Perfectly balanced new 5 stars hotel and restaurant.Absolutely no false move or mistake to report which is very rare. Please continue to work hard to maintain this harmony and consistency which is so hard to maintain or restore. Note: Please don't sell your rooms at such huge discounted price, it sends the wrong signal I paid my room on booking.com at 92€ for your amazing 5 stars property when the nearest Ibis was quoted at 95€. Its not a mistake but just my advice. After staying and eating breakfast + dinner at your hotel, I dont think you should ever go under the price of the nearest Novotel or Hilton (this was only my opinion)

Localisation pratique entre la ville et l'aéroport. Le shopping de Woluwé est à 15 minutes à pied, le quartier de Stockel à 20. Chambres calmes et confortables (seuls les oreillers méritent amélioration). Personnel charmant et dévoué.
Fitness et piscine au top, il manque un jacuzzi cependant.

L'hôtel est un peu excentré et nécessite une voiture pour visiter Bruxelles, mais il est au calme et dans la verdure. Les chambres sont spacieuses, bien organisées et avec de très nombreux rangements. La salle de douche est fonctionnelle et les toilettes séparées. La literie est confortable et les doubles vitrages très efficaces. Malgré notre proximité avec l'ascenseur, nous avons très bien dormi.
Deux bémols toutefois concernant l'éclairage qui ne permet pas de disposer de lumière d'appoint sur les chevets des deux côtés. Et surtout un réglage de la température à 22°C qui ne peut pas être baissé autrement qu'en ouvrant la fenêtre. Ce qui du point de vue environnemental n'est pas idéal.
Côté prestation les volumes de la réception sont très agréables, de beaux salons très bien décorés permettent de se reposer au calme. La piscine est très bien agencée avec un espace vestiaire bien organisé. Tout est très propre et la piscine est grande.
Le petit déjeuner est très réussi, pas excessivement varié, mais avec de très bons produits. On peut même faire des gaufres soit même !
Pour finir l'hôtel propose un parking extérieur et intérieur équipé de prises électriques permettant de brancher son véhicule pendant la nuit.
Le rapport qualité/prix pour le week-end de la Toussaint était imbattable

We booked two rooms and stayed there for just over two weeks. Whilst there were Covid restrictions in place resulting in some of the common services not being available, the staff did their best to make our stay in a well appointed property exceptional. And they did succeed.
Thank you everyone at Tangla

Staff was ok, but did certainly not go the extra mile. No info on swimming pool was given. Swimming pool was pretty cold. Voucher in the room said breakfast starts at 6:30, but when I arrive at 6:45, nothing is ready, seems that it was changed to start at 7:00 but nobody informed me upon arrival. Even when getting at the breakfast room at 7:10, the buffet was only half filled (warm dishes arriving around 7:15). TV was not working. Location is really bad: far away from everything and nothing to do in the environment. Rooms were comfortable and very clean and the hotel does have a luxury feeling.

The receptionist lady at the desk was very dismissive and rude from the beginning. Three staff watched us struggle to find parking outside and then struggle with our bags, without offering any help although the hotel and lobby were completely empty.
Pets are permitted but there is a €50 charge which they surprise you with upon check in and mention nothing about during booking. Nothing is provided for the pet in return for the fee. Complete rip off.
When we arrived at the room the toilet had not been cleaned (absolutely disgusting) and the bathroom had stains all around so we got moved to a different room.
The room is very small and distinctly average.
The minibar in the room was completely empty, with stains inside. And only one tiny bottle of water offered for a two bed “king size” room. Very disappointing.
The Porter was kind in the end, suggested the room change and helped us with our bags to move rooms but the receptionist was not helpful at all, giving the hotel a dreadful first impression from the start of our stay.
Don’t recommend.

Do not book this hotel!
The hotel looks nice from the outside with the waterfall, but when you go in, hell awaits you and is not worth 5 stars at all. When I checked in, the staff had poor English skills and were very unfriendly. They also took the full amount from my credit card. Then I wanted to go to my room, but the card for my room was the wrong one. When I asked, they gave me the right one. When I went to my room, I noticed the light switches were not suitable for Europeans. Then I wanted to turn on the TV, but the remote control was not available. After asking, I got one. There is also a razor blade under the bed and in general this hotel is very unkind. I didn't like my room and the shower had no seal, so all the water from the shower ran into the bathroom. But it gets even better - the next morning I wanted to go to breakfast, as booking.de said that breakfast was included. But wrong thinking, you should pay for breakfast yourself. After all the disappointments, I checked out and there was no apology or anything. Actually I would have liked to refund my money because it is never worth 5 stars, unprofessional, very expensive and not good value. I do not recommend!

Do you know those 5 stars hotels trying to impress you with shinny stuff but then offer average experience? That's not what I found here. The Tangla succeeded to offer me comfort, serenity and a feeling of luxury:
- it has the very best Hotel gym in Brussels It even has free weights, kettle bells and BOSU!
- it's also the best hotel sauna in Brussels in my experience. The sauna is huge, warm (90 Celsius), very clean, you can poor water on the stones and it's open everyday from 6:30 am to 21:00. (if you want cold shower after it, the shower in the changing room is colder than the one by the pool)
- The desk in the room is much larger than it looks on the pictures, I could have fit several large laptops on it, there was lot of room for my legs and the chair was comfortable. I could comfortably work 8 hours straight in my room. Also the Wifi is actually high speed, I had a large Zoom meeting and it did not glitch.
- There is easy and safe free street parking outside the hotel. But if you prefer the hotel indoor parking, I tried it, it's nice, easy to manoeuvre and it costs 15€ per night.
- The staff was very attentive and professional, giving me the impression that they like their job and are happy to work there.
- it's not located in the centre, but there are a lot of options to easily get in the city centre in only 15 minutes (taxi or tram) and the experience is so much better than any other 5* hotels that I have tried in Brussels that it was totally worths the journey.
I definitely recommend the Tangla Hotel to any business traveler looking for a quite, comfortable and luxurious place to stay while in Brussels.