5-star hotels and residences reviews

The Ritz-Carlton, Berlin

/ The Ritz-Carlton, Berlin
The Ritz-Carlton, Berlin


Country: Germany

City: Berlin

Address: Potsdamer Platz 3, Berlin, 10785, Germany

Phone number: +4930337777


Many thanks to @ritzcarlton in #Berlin for the upgrade to...
Many thanks to @ritzcarlton in #Berlin for the upgrade to...
Wishing our RASK VIPs in Berlin for their big event tonig...
Wishing our RASK VIPs in Berlin for their big event tonig...
Thanks @ritzcarlton Berlin for this amazing room
Thanks @ritzcarlton Berlin for this amazing room
Newly appointed The Lounge —Berlin's most elegant set...
Newly appointed The Lounge —Berlin's most elegant set...
A contemporary take on Art Deco elements, the recently re...
A contemporary take on Art Deco elements, the recently re...
The Ritz-Carlton Berlin to complete major renovation this...
The Ritz-Carlton Berlin to complete major renovation this...
Hallo Ritz Carlton Berlin. The hotel rooms have a new des...
Hallo Ritz Carlton Berlin. The hotel rooms have a new des...
I look forward to celebrating my 35th birthday @ritzcarlt...
I look forward to celebrating my 35th birthday @ritzcarlt...


Beautiful art deco hotel
Amazingly renovated hotel in the heart of Berlin. Mall of Berlin is a 5 minute walk away. The lobby and rooms are very nice with modern touches.
Spacious rooms with views of Berlin. Wide breakfast selection and their croissants are to die for! The best of the best in Berlin!
Review by JassimAlNowais

Source: https://www.tripadvisor.ru

We arrived into the marble-laden lobby of the Ritz-Carlton Berlin in the center of the German capital at Potzdamer Platz, to be welcomed by an enormous Christmas tree and gingerbread house that had been erected in celebration of the season.

The recent renovation - see below - has left the whole property gleaming, from the marble floors that run throughout to the ultra-shiny bedroom doors lining the warm, wide corridors. We were given a warm welcome at the front desk and offered a plate of German cookies.

Sugar cravings satisfied we headed up to our room on the tenth floor. We were given club level access which allowed us to enjoy drinks, snacks and even meals included in the price of the stay.

The hotel really oozes luxury from the moment you walk through the doors and are confronted by a giant sweeping marble staircase. The newly renovated curtain bar and gorgeously refurbished lounge area make for comfortable seating around the hotel’s lobby.

As I hinted at earlier the hotel has recently undergone a massive renovation which sees the rooms as some of the most luxurious in the city, coupling the timeless elegance of Art Deco with modern facilities like state of the art lighting and USB ports in every room.

The Art Deco theme runs throughout the hotel with solid lines of silver, black, gold and metal running in floor patterns and along walls, and the exterior of the hotel too was based on the Art Deco icon that is the Rockefeller Center in New York.

Everything is pleasing to the eye with no glaring colour clashes or designs. The hotel even smells great with a sweet floral aroma filling the air. After coming n from a long day of touring in sometimes bitterly cold temperatures there was a an enveloping sense of warmth and homeliness in the hotel, despite the big brand name.

Up in the bedroom the luxurious character of the hotel continues with soft shades of purple, grey and gold giving a solid ambience to the space. The bathroom, complete with huge mirrors and underfloor heating - again in Art Deco style - also has a warm and inviting feel. Pink and white marble runs throughout the bathroom giving it a sunny atmosphere on even the most dreary of Berlin winter days, of which we encountered several!

Guests on the tenth floor have access to the club lounge which offers breakfast, hours d’oeuvres / afternoon tea and then dinner snacks. It is one of the most comprehensive lounge offerings I have ever encountered with plenty of variety to satisfy even the most picky of palettes. We tried to have at least breakfast and evening snacks there most days, but it seemed to me that some people never ever left the place!

After a long day touring the capital, it was always relaxing to come back to the hotel. On an evening the Curtains bar provided a relaxing place to have a drink or a snack. On weekend evenings a pianist and lounge singer take to the stage to entertain drinkers. The bar is beautifully designed and not at all pretentious. The singer that I heard took popular songs and made them her own with her powerful yet soulful voice. It was a great way to spend an hour or so while snacking on a tasty burger or plate of “Party” nachos.

A couple of things slightly irked us during the day but these might seem persnickety given the overall high standard of the stay. The cleaning of the room was fine but empty or half empty bottles of soda were left instead of being cleared away... turndown request was also bare minimum and toiletries would not automatically be replaced. I had to request every single day extra towels to be brought and even when I saw the member of housekeeping in the corridor, they still tended to forget my request.

Sometimes offerings in the lounge were not topped up or replaced as often as they could have been. That said, the staff there were also only too happy to oblige and send downstairs for fresh portions of whatever was desired but although the lounge is self-service, the very fact staff are present in the room should see them welcoming guests and asking if they would like drinks immediately. Often there could be very long gaps before I would see a member of staff to help me, perhaps with a high chair or ordering an alcoholic or hot drink. That being said, these are small issues that can be easily worked upon.

The hotel’s location is also excellent: right opposite the Potsdamer Platz station and just a short distance from the Reichstag and the famous Brandenburg Gate. There could hardly be a more fitting place in which to spend your time in the fascinating city that is Berlin.
Review by JamesG_uk

Source: https://www.tripadvisor.ru

A great stay in Berlin
We chose the Ritz-Carlton for our New Year's week get-away to Berlin and were happy we did. The location made it easy to see the fireworks, our room was comfortable and well appointed, and the concierge service was extremely helpful. The breakfast buffet was well stocked with a good variety of treats, plus made to order items. The restaurant was still under renovation during our stay, but that was neither here nor there for us. We did have a couple of issues, the biggest being that when we asked for the sheets to be changed, they weren't...again, not a big deal. In short, the hotel is well located, well run, and a great place to call home as we went to the museums, symphony, and opera.
Review by RiddleySkyWalker

Source: https://www.tripadvisor.ru

Another class

So I have stayed in many Hotels in a variety of countries and the Ritz Berlin is just WOW. I am so humbled and overjoyed with the service from this ritz. My only 5star hotel review because it is just that bit more. My son and I had the most amazing weekend and for my sons 18th birthday. The Ritz and their staff helped me make his birthday memorable and special without me even asking them. Love it…. A class of its own.
Review by Lisa S

Source: tripadvisor

Wir hatten einen wunderschönen Aufenthalt im Ritz Carlton. Großen Dank an Torsten Richter und sein gesamtes Team. Wir hatten eine weihnachtlich geschmückte Juniorsuite. Die Liebe zum Detail war unglaublich. Das war ein besonderer Aufenthalt, den wir so schnell nicht vergessen werden. Abgerundet wurde der Aufenthalt durch ein fantastisches Frühstück. Vielen vielen Dank dafür. Wir kommen unbedingt wieder
Review by heinoli

Source: tripadvisor

I had 2 connecting double rooms at the hotel, traveling with my husband and 2 young children. They received us with Christmas stockings with lots of goodies for our children and biscuits and mulled wine for us. My children could not have been happier and said that it´s the best hotel they have been to. The concierge team was so nice and helpful, since 3 weeks before we got there and during our stay. All of the team was amazing, but a special shout out to Torsten.
My husband then left his backpack in a taxi and 2 weeks later the taxi returned it and the hotel sent it to us free of charge.
The hotel was nice and modern. It has a nice bar and the rooms were perfect. But the service was the best thing of all.
We hope to be back
Review by Leisurepax

Source: tripadvisor

Great property and excellent service by everyone. Went for the larger room with the view of the Panthenon - so well worth the extra to have this view - at sunrise and sunset it’s magical (and light up at night). Room was super comfortable and had a balcony. Linens were high quality.
The breakfast area has amazing views and the buffet is high quality (it was very busy over the weekend).
The location is perfect - close to everything - and a lot of great restaurants within 1-2 minute walk (Nolan’s, Ella’s, Saita).
Gym was only available via booking (one room at a time) - a bit clunky to get a booking and seemed a lot of cancellations - although good size and well equipped.
Would definitely return and highly recommend.
Review by wstokes1965

Source: tripadvisor

The St Regis Rome is a wonderful historic hotel in which you immediately feel at home. The entire staff is extremely nice and helpful. The designer did a terrific job of mixing old and new choosing a modern palette of white, gold and powder blue that are both elegant and relaxing. Our only minor complaint would be the ugly Christmas decorations which are not to the level of the rest of the decor. The designer in charge of the 2019 refurbishment would be quite horrified if he saw them! ???? They were tacky instead of matching the colour scheme. What a shame. As if someone heard my remarks, they started to put them away before we left so that we got to see the lobby as was intended. Much better!
Review by Barbarella2711

Source: tripadvisor

We stayed at St Regis for 6 nights and I have to say it was overall a great experience. Our son stayed with us so they brought a roll away bed in. The room was spacious but I wish there was more shelving in the bathroom/shower. Service impeccable and the breakfast buffet was yummy! Location was decent and we wound up walking a lot and taking Ubers. I would definitely recommend if you are looking for a luxury brand. We are platinum members and they brought us his snd hers toiletry bags. Super cute! Thanks to all the management/staff that made our stay memorable!
Review by Ellen D

Source: tripadvisor

So glad we chose this beautiful historic, luxury hotel! Wow what a memorable experience. We had one of the newly remodeled rooms which was beautiful (I see some complaints about size but most hotels in metropolitan areas have smallish size rooms, it seemed normal and plenty large for us) and they offered many amenities in a prime Amsterdam location on the canal. When so many hotels are cutting back services, the Hotel de L'Europe stands apart with an amazing breakfast offering, turn down and housekeeping service daily, and multiple restaurants on site to choose from, all of which were open. We really enjoyed drinks and snacks in the lobby area overlooking the canal as well as the iconic Freddie's Bar. Although we didn't eat there, the fancy vegan restaurant, Flora, looked amazing. We had dinner and caviar service at Marie, with a view of the canal to die for, this is the ultimate hotel for a romantic getaway or upscale business gathering. The staff were always helpful and eager to please, we can't wait to go back. With so many hotels to choose from, we were very happy with the decision to stay here, the memories and experience were worth every penny.
Review by Amy R

Source: tripadvisor

I agree with a previous reviewer re the overuse of the term "5 star", but the Tivoli is well deserving of this description.
Its in the "Park Lane" of Lisbon but without the inconvenience or the prices. The staff and service are excellent: genuine warmth, excellent English and extremely helpful ( our breakfast waiter insisted we go to Sintra, we went, he was right: well worth the trip).
Was our first trip to Lisbon and not disappointed. A lovely mix of new and old and of course excellent food.
Back to the Tivoli: clean, well organised, excellent rooms, showers that work ( English hotels please take note).Top floor has the "SEEN" bar for the Instagram generation, the outside terrace is indeed excellent for views of the city.
The main restaurant o ground floor excellent standard, great seafood and fantastic local wines that we are unlikely to see in the UK.
Also the breakfast was superb ( many a 5 star drops the ball when it comes to breakfast ( the English hotels again
Review by Tivoli Avenida Liberdade Lisboa

Source: tripadvisor

Our stay was in February 2020.

We received a room with a view of the Liberdade avenue. The room was quite nice, spacious and with a modern bathroom.

Excellent, everyone there treat you as if you were royalty.

The breakfast is excellent, we also had dinner at the same restaurant, which was very good, and we also visited the SEEN and had a couple of drinks (really recommend, the view of the city is great).

I would definitely stay again
Review by Felipe

Source: tripadvisor

This hotel is perfection! Here everything is thought out to the smallest detail! Everything here is designed for the comfort of visitors. There is food for all tastes that gourmets will love. There is a lovely lobby where you can work on your computer or meet friends. Live music is played on weekends. And every evening the bartender will surprise you with delicious cocktails. A pleasant surprise was the presence of a swimming pool, sauna, and gym. Everywhere is very clean and beautiful. The hotel service is five stars out of five. Always perfect cleaning and always on time. Many thanks to the receptionist Henry for the warm welcome.
I would like to note that the hotel kindly provided us with free accommodation as an aid to Ukrainians who were forced to leave their homes due to the war in Ukraine. We do not have enough words to express our gratitude to the hotel for supporting Ukraine in such a difficult time.
When we arrive in Berlin, we will only stop at the Ritz Carlton. Thank you very much for a pleasant stay in Berlin.
Review by Nataliya

Source: www.google.ru/maps/

An amazing stay at the Ritz with impeccable service. Rooms are spacious and well designed with high quality fittings and attention to detail. Bed is super comfortable. Complete sauna and relaxation area. Great location right by Potsdamer Platz. Unfortunately didn’t get a chance to try the bars and food!
Review by Fabrizio Cataldo

Source: www.google.ru/maps/

Fabulous hotel! It’s beautiful, elegant and well located. It has a parking garage with easy access to the hotel (parking charged separately). The decor is elegant Anne extremely well kept. Friendly staff, super clean, bonus points for two excellent restaurants at the hotel. The bar is large and beautiful. Extra points for the complementary bottles of local water in the bedrooms and lobby.
Review by Anonymous person

Source: www.booking.com

Superb hotel with courteous, competent, and helpful staff! Facilities and amenities are thoughtfully set up with comfort of the patrons in mind. It was unfortunate that the COVID risk led to closure of the executive lounge for our duration of stay. Even without that, this was of much higher quality than other Marriott brand hotels in Europe.
Review by Anonymous person

Source: www.tripadvisor.com


Right on bustling Potsdamer Platz, The Ritz-Carlton, is excellently placed for shopping, museums, nightlife and key attractions like the Holocaust Memorial and the Brandenburg Gate, both of which are in easy walking distance (around 10 minutes). There are malls, cinemas and museums all around (as well as bits of the original Berlin Wall right outside the hotel), and the impressive, feature-studded Tiergarten park is right next door

Style & character
The hotel’s distinctive skyscraper-style building fits perfectly into Potsdamer Platz’s NYC-esque cityscape. The interiors are classic Old Europe, with baroque chandeliers, marble staircases and Art Deco-inspired furnishings lending an aura of monied refinement throughout the public spaces and the rooms and suites.
Rooms are being slowly revamped from the top floors down with a cooler, more modern aesthetic of browns and beiges and slick modernist side tables and desks arranged by London’s GA Designs.

Service & facilities
Things run exceptionally smoothly here, thanks to a well-groomed, professionally-trained, veritable army of staff. Aside from the restaurant and bars, there’s a very comprehensive wellness area in the basement (with pool, whirlpool tub, sauna and fitness centre) and also a Club lounge on the 10th and 11th floors for guests seeking more privacy and the various associative perks (complimentary pressing of two garments per day, free tea or coffee with wake ups, several buffet options throughout the day).
Reception also offers a bevy of services, from limousine hire and dry cleaning, to restaurant and concert and restaurant recommendations and booking. Underground parking costs €5 per hour or €38 per day and there is a full-service business centre.

The 303 guest rooms (including 40 suites and one apartment) mostly continue the classic, upscale décor, although they are slowly being refurbished from the top floors down with concessions to tasteful modernity.
The older rooms have soothing beiges and browns, Markus Luepertz watercolours on the walls and refined cherrywood furniture; the newer rooms have more modern furnishings, lighter, more restrained colours and slightly bolder artworks. All offer comforts like featherbeds, touchscreen bedside control panels, heated floors, fluffy robes and slippers, and Asprey toiletries in the spacious marble-tiled bathrooms.
All rooms also come with an honesty bar, daily free bottled water and in-room laptop safe, and most have views of either Potsdamer Platz or across the Tiergarten Park. Suites have additional space for families and business facilities as well as kitchenettes in some cases.

Food & drink
The effortlessly charming Brasserie Desbrosses, decorated in classic rustic French style, offers wonderfully relaxed service and upscale European food and whose locavore commitment stretches to mozzarella and ricotta from Italian water buffalos located in Kremmen, and fish from Brandenburg; the Sunday champagne brunch (unlimited champagne, lobsters, oysters) is justifiably popular with the well-heeled set.
You can find high-end drinks, cigars and occasional live music in the gentlemen's-club style Curtain Club lounge, but the Fragrances Bar, where all the cocktails are based on selected perfumes by renowned manufacturers, is a much more interesting place to spend an evening.


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