Hotel Seven one Seven

Really looked after
Been to Amsterdam around 30 times, this was a repeat visit to this fantastic, upscale guest house. Such incredible character, like being transported back in time 100 years. Tolkien Suite was huge, fantastic value for money in a near perfect location in Amsterdam. Staff fantastic especially after my little accident outside the hotel, when I had to go to hospital for checks. Could not have been kinder or more caring. Was told to stop apologizing (English tradition) as didn't want to put them out which I apologize for. Unfortunately my flight home to Gatwick was cancelled due to drone activity closing the airport all day. So not the best Amsterdam stay I've had but it won't stop me returning, especially being so fond of the Dutch people. Thank you once again.

Hands Down, Best Stay
We went to Amsterdam for a getaway long weekend and Hotel Seven on Seven completely blew us out of the water. From check-in to check-out the staff was incredible. They were not only kind and professional but had great suggestions for dining out and even a place where I could go by flowers! It felt like a bed and breakfast but with the privacy of a hotel. The room was unbelievable. High ceilings, large windows with shutters, spacious with more room to lounge than we knew what to do with, a great bed, and a huge bathroom with shower and tub. The breakfasts were incredible. In the dining room we felt like we were living a fairytale. And the morning we had breakfast in our room, the food was incredible. The location is walking distance to everything including museums. I can't say enough...If you're looking for an over-the-top stay that's unique and stylish, pick Hotel Seven one Seven

Quaint hotel in central Amsterdam
A traditional Amsterdam canal facing building with open fires, spacious suites and friendly staff will make your stay in this interesting city all the more enjoyable. The team is only 100 yards away for trips towards the central train station or main shopping areas and check out Black restaurant only across the team rails for fantastic breakfasts and lunches

An atmospheric gem!
I treated myself to a restorative couple of nights at the historic, canal-side Hotel Seven One Seven and loved every minute. I found the staff charming, welcoming and polite...discreetly on hand to offer you an umbrella on your way out or a suggestion for a good place to eat.
My suite with its long shuttered windows overlooking the water was sumptuous and elegant with lots of comfort and interesting touches so I spent most of my time there, particularly appreciating the marble bathroom, with lovely big bath and rubber duck (very Dutch humour). I wish I'd spent a little longer in the exquisitely decorated sitting rooms downstairs. They were full of curious object d'art but I did at least enjoy a complimentary drink by the fire while I was checked in. I kept thinking what a beautiful home the hotel would make...just the right proportions; grand but also rustic chic. It was fully booked but I could have been the only person there.
I have to say I couldn't work out how to use the coffee machine in my suite, so a couple of sachets of instant coffee would have been easier with some little pots of milk. But moments after mentioning the milk situation a lovely lady appeared at the door with a dear little delft jug for me.
It's a really interesting and special place; a one off. I would definitely go back.

Distinguished Hotel
A special hotel different than normal ones.
Liked the decoration of the suite so much,
Location of the hotel is excellent.
Very helpful & nice staff.
Definitely, will stay in the hotel again.

Thank you for the memorable stay

Disappointing!!!
We were extremely excited about our visit to Hotel Seven One Seven that we booked through Mr and Mrs Smith. Based on the reviews we had read, we were expecting a truly indulgent and special holiday. Alas this couldn’t have been further from the truth and I’m incredibly surprised with many of the outstanding comments about this place. It’s like we stayed at a completely different hotel.

After a long journey we arrived at the hotel to be ushered inside in an uncomfortable and awkward manor. When I asked whether the porter would like my name he said “no- just a credit card” which we found provided a unprofessional and cold first impression.

We chose this hotel based on the fact it seemed laid back and casual. However, we found the atmosphere in the hotel incredibly uncomfortable.
As an example; every evening we were asked what time we would be down for breakfast in the morning. Both my partner and I work hard and the last thing we want to do on holiday is to stick to pre organised time schedules(!). We stay in a lot of upmarket hotels and we’ve never been asked this. The hotel shouldn’t offer a breakfast window if they don’t expect people to make use of it.

Next: breakfast. What a massive let down. Bacon was hard, sausages tasteless, bread from a packet and stale. The Porridge consisted of raw oats with hot milk poured on top, and the pancakes were caked in lard- completely inedible. My partner requested soft boiled eggs which arrived rock hard on both mornings. When she questioned it the waiter said they couldn’t be hard as they were cooked for 5 and a half minutes(!). It transpired that the waiter was also cooking the breakfast, and as polite as he was, surely a soft boiled egg shouldn’t have been too hard. There should be a designate chef in a 5 star hotel- not random staff mucking in and attempting to cook.

The icing on the cake was the fact we were charged €25 per head for breakfast- which amounted to €150 over the 3 days. This additional charge was not made clear to us. We had assumed by how the porter had initially told us about breakfast at check in that this was included in the price. This definitely needs to be made more clear to customers. We were really quite upset to find out that we had been charged this amount despite the food not even being cooked by a chef. Really incredibly poor and not in line with the expectations one has when staying at a 5 star hotel.

The room itself was nicely designed but- again there were some key issues that urgently need to be addressed.

A five star hotel should provide a variety of coffee and always have milk and sugar on hand. I personally prefer instant coffee- not Nespresso and it was disappointing this wasn’t catered for (even on request). When I called room service for some milk they sent a tiny amount that was curdled and off. Drinks etc weren’t refilled as you would expect which is really disappointing.

I understand that space is at a premium in Amsterdam but the toilet in our room
(Room 9) was far too small. My partner and I aren’t big people but we struggled to use the loo. Especially since the loo seat was broken and swung round when you went to sit on it. An average sized man would not be able to use the toilet.

The shower was broken- the button had snapped off which made turning it on and off very difficult. It looked like it had been broken for a while. The tiling needs some attention and looks tatty and unkempt.

The fake plants in the corner were covered in dust, which was unpleasant. There was also only one tiny bin in the whole suite, and while this isn’t a game changer, it’s just another oversight by someone who obviously lacks attention to detail.

On arrival home after a day out we realised that the person who cleaned the room had left their key in our door all day, meaning our valuables were left unsecured. There was no apology or acknowledgement of this when we handed the key back.

At no point during our visit were we asked how we were finding our stay at the hotel. We felt we were more of an inconvenience than paying guests. We spent over £1000 at the hotel and I have never felt so unwelcome.

We travel a lot and appreciate sometimes the odd thing slips but this was truly terrible from start to finish. We mentioned the appalling quality of the breakfast plus the hidden cost in front of the porter on check out but this was ignored.

We will be contacting Mr and Mrs Smith separately as we feel this hotel has been massively misrepresented on their website. Its a clear case of miss advertising and we feel that the poor level of service we were provided with really tarnished what should have been a great holiday.

Insulted, disappointed and never again

Perfect spot in my favourite city
Hotel Seven one Seven is an amazing place. The historic tenement house makes you feel the wonderful historical taste of the city. Beautifully decorated, with extremely nice, polite and very helpful staff. I always get the absolute best recommendations for restaurants. As soon as I am in Amsterdam, I always try to stop there

One nighter on business
From the moment we arrived to the moment we left we felt very welcome and accommodated for. Arriving early tired and long haul fatigue we were soon given refreshments and a chance to use on of the rooms to freshen up. Nothing was too much trouble and the staff/team we encountered were great! The hotel is beautiful canal house and now hotel. Each room is different and full of quirky antiques from around the world. Super convenient for walking to the shops the museums restaurants bars etc. Would’ve been great to have another night ! Will plan to stay longer if I can next time.

Very clean and atmospheric hotel! Loved every detail in the room, I would like to thank Hisham for the warm welcoming and offering all what we need and ask for! Especially he gave us a place to do PCR test for free instead of paying 80€ anywhere else.

My sister and I spent a night here, unexpectedly because we missed a connecting flight, but we were so glad we had the chance to spend this one night in Amsterdam and staying at this very comfortable hotel right in the middle of the city. It was near everything you could ask for and has beautiful rooms so it ticks the location, clealiness, modern room, and affordable boxes!

What an amazing stay at Hotel Seven one Seven.I booked a room as a surprise for our 10th anniversary and this hotel felt great for us.
We even got an complementary upgrade to Executive Suite, with a big living area and a very comfortable bed.
Thanks to Erwin who made our stay so special.
We will definitely go back

Excellent service. Excellent staff. Unique, warm, opulent, inviting rooms and a great location.
Would absolutely stay here again. Thank you

Located in a stunning 19th-century building is the Hotel Seven one Seven. Stay in one of only two suites in the hotel that looks over the Prinsengracht and offers breathtaking views of the canals. During the warmer days, spend time soaking up the rays from the hotel’s laid out patio situated under an old maple tree. In the morning, enjoy a delicious breakfast in your room before booking an in-room spa treatment to completely unwind and relax.
Location: Just a ten-minute walk from the hotel is the Van Gogh Museum and the Rijksmuseum. The Prinsengracht tram stop is also nearby.

This is my home when I'm in Amsterdam. Stayed in the Picasso room this time and felt like royalty! Brita and the staff are so accommodating and friendly. Morning breakfast on the patio is very special. Highly recommend this amazing place to stay! You can thank me later.

The service was absolutely unparalleled:  Two weeks prior to travel I received an email from the staff asking if I needed anything to enhance my visit from Florida. After I confirmed that I had no extra needs but it would be my birthday, they responded and I thought that was that. But nope! When my boyfriend and I arrived to check-in we were shown to a front parlor room and the staff brought strawberry chocolate tarts out, one with a candle, for my birthday! The staff also ensured a bottle of Vue from my sister was waiting on ice in the room for me and when I failed to open it, they exchanged me for an ice cold one later that night.
We stayed in the Picasso Executive Suite and it was HUGE, beautifully appointed, and absolutely elegant. The bathroom was large and modern, the windows overlook a canal, and the bed was beyond comfy.
Note: You return the key each time you leave and ring the bell to get back in. The service is 24hrs and someone will always be there to answer the door, but if you decide to stay in one evening they will definitely check in to make sure you're alive and well.