The best service I have experienced
We stayed elsewhere for a weekend in Amsterdam, but visited Okura twice - on Saturday for a lunch at Yamazato, and on Sunday for a spa treatment at Nagomi Spa and for a late lunch at Serre before heading to the airport. Both Yamazato and Serre were mindblowing - especially as we are Japanese cuisine lovers (take the Toro, the fatty tuna nigiri, at Yamazato) and like ”upscale bistro-type” places (the surf&turf lobster and tartar at Serre is fantastic!). We enjoyed very much also the spa, where we had a swim and a hotstone massage treatment. Complimentary apricot and cherry juice was served prior to the massage. However, the best part of the whole (fantastic) experience was the excellent service in all of these places. This culminated as the immensely appreciated gesture: I had my luggage with me on Sunday, and I had a newly purchased luxury handbag in its shopping bag, that I had covered with a plastic garbage bag to avoid rain ruining the beautiful white shopping bag. One of the door men - out of nowhere - offered me a much nicer white plastic bag that had handles for carrying to cover the bag from the rain - and I wasn’t even staying at the hotel! This was not asked for and so immensely well-noticed that I couldn’t believe the level of the service. Looking forward to my next stay in Amsterdam, when I will stay at the Okura hotel. Ps. Also must try the Le Ciel Bleu restaurant the next time in town!